Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Self-motivated, dependable Driver Trainer experienced in providing encouragement and direction to trainees related to transportation and safety activities. Establish and maintain cooperative and effective working relationships with driving team to facilitate efficient driving practices. Handle situations with tact and diplomacy. Well-qualified transportation and training professional adept at leading classes, writing materials and working with drivers on the road to maximize the effectiveness of courses. Excellent verbal and written communication skills paired with an organized and hardworking nature. Driver Trainer experienced supporting daily operation of transportation department. Dedicated to promoting excellent driver performance to achieve safety goals. Maintained current knowledge of program rules, regulations, requirements and routine records. Methodical Driver Trainer focused on improving the knowledge and abilities of students with a hands-on approach. Resourceful problem-solver with a strong attention to detail. Looking to leverage 11 years of experience and take on a growth-oriented position. Experienced Driver Trainer with over 10 years of experience in transportation. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Reliable Driver with exceptional knowledge and communication skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.

Multi-talented diver consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Enthusiastic distribution worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the duties that are asked of me and able to adapt to changing working conditions and training in distribution warehouse work. Motivated to learn, grow and excel in distribution industry.

  • Updating logs
  • Managing customer needs
  • Developing training materials
  • Safety standards and protocols
  • Planning routes
  • Needs assessment
  • Process improvement
  • Problem resolution
  • Supervision
  • Regulatory Compliance
  • Package labeling
  • Route Management
  • Quality control
Work History
08/2007 to 06/2019 Driver Trainer First Student | Laurel, MS,

Work Schedule 5 days a week hours worked 50 hours

  • Developed and implemented training materials and course updates
  • Conducted test screenings for driver candidates and tabulated results
  • Conducted new hire training on multiple routes with preferred work methods and safety
  • Coordinated all company and regulatory paperwork
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training
  • Identified driver training needs to make recommendations to manager
  • Instructed on important state and federal regulations and company policies
  • Scheduled safety meetings and briefings with transportation supervisor
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling
  • Stayed in open communication with existing customers to offer immediate access to new products
  • Immediately addressed problems with customers to promote speedy resolution
01/2006 to 07/2007 Manager Huntington Ingalls Industries | Fayetteville, NC,

Work schedule on call hours worked per week 40

Receive, unloads and processes incoming shipments. Checks accompanying documentation against container or packing labels.

Recount or searches other storage locations to assist in determining basis for over, short, or misplaced items.

  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Performed observation behavior assessment reviews assessing each employee's performance and developed improvement plans
  • Established and maintained positive work environment to enhance retention and productivity
  • Conducted monthly inventories of raw materials and components on work floor
  • Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
08/1996 to 08/1998 E2 Airman United States Navy | City, STATE,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Led tool shop team in delivery of tools project, resulting in good management of tools assigned to others
  • Ability to Interpret Instructions operate forklifts and other specific equipment to perform duties
  • Assigned to crash and salvage unit that required Skill in Dexterity and Safety
  • Worked with problem customers to understand needs and provide better service
Expected in 06/1993 High School Diploma | South Mountain High School, Phoenix, AZ GPA:

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School Attended

  • South Mountain High School

Job Titles Held:

  • Driver Trainer
  • Manager
  • E2 Airman


  • High School Diploma

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