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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Driver Safety Hearing Officer with over 25 years of successful experience in analytical and decision making skills. Recognized consistently for performance excellence and contributions to success in administrative hearing processes. Strengths in communication, customer service skills and working independently.

Skills
  • Well developed interpersonal skills
  • Excellent verbal and written communication
  • Outstanding analytical and decision making skills
  • Interpret and apply statues and applicable laws, regulations and policies.
  • Analyze cases and data situations accurately and take effective action
  • Exercise good judgment
  • Maintain confidentiality of information
  • Work independently and with team environment
  • Dependable, reliable, and flexible
  • MS Word, MS Excel, MS Power Point, MS Access software proficiency
Education
Luther Burbank High School Sacramento, CA, Expected in 06/1988 Graduate : - GPA :
  • Completed professional development in:
  • Driver Safety Hearing Officer Courses.
  • Advanced Legal Course
  • Introduction to Analysis Course
  • Basic Business Writing Course
  • At-Work Writing Style Tips Course
Work History
Department Of Motor Vehicles - Driver Safety Hearing Officer
City, STATE, 05/2005 - Current
  • Conduct complex driver safety investigations as trier of fact and render immediate decision relative to driving privilege on following type of cases: negligent operator, fraud, physical and mental conditions, alcohol/drug abuse and commercial medical requirements in accord with statute, case law and driver safety policy and procedures.
  • Conduct telephone hearings, review evidence and make findings of fact and determination of issues.
  • Prepare written report and notice to driver, extensive use of California Vehicle Code, Administrative Procedures Act and California Penal Code.
  • Replies to miscellaneous correspondence from public, physicians, law enforcement agencies and courts.
  • Respond to calls from public, attorney’s, medical doctors, hospital personnel, DMV field offices and Driver Safety field offices regarding medical conditions and driver safety related issues.
  • Review and evaluate Department of Justice criminal rap sheets, court documents and arrest/incident reports for deposition to determine eligibility of issuance of School Bus and Ambulance Certificates.
  • Review special certificate applications for validity and ensure applicant meets standards and requirements according to California Vehicle Code and DMV policies and procedures.
  • Gather information, prepare reports, and draft correspondence related to assigned cases.
  • Design procedures for support staff for various duty requirements for motoring public.
  • Conduct training and provide training material to CHP-California Highway Patrol Officers of procedures and processes for school bus/ambulance and other special certificates.
  • Daily contact with state, local and federal law enforcement agencies, courts regarding California licensed driver's who have been convicted of DUI/driving under the influence outside of State of California.
Department Of Justice - Criminal Identification Specialist I/Program Technician
City, STATE, 11/1996 - 05/2005
  • Modify, update, delete and seal entries in automated archive system.
  • Resolve complex problems related to inaccurately prepared court documents that do not meet legal requirements.
  • Independently analyze, evaluate, research and process court ordered record sealing, dismissals, certificates of rehabilitation.
  • Compare and analyze information on court orders with criminal history records.
  • Extensive use of California Penal and Welfare Institutions codes.
  • Extensive telephone and written contact with public, judges, district attorney’s, probation officers, public defenders, court personnel, deputy attorney general, FBI and law enforcement agencies.
  • Search and compare arrest identification and criminal history information on multiple systems within Department of Justice.
  • Perform on-line modifications in ACHS and Disposition Image File (DIF)
  • Conduct training via power point presentation and issued informational materials to arresting agencies and court personnel on behalf of Department of Justice record sealing program to ensure compliance with reporting of documents to department for processing.

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Resume Overview

School Attended

  • Luther Burbank High School

Job Titles Held:

  • Driver Safety Hearing Officer
  • Criminal Identification Specialist I/Program Technician

Degrees

  • Graduate

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