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driver of transport van resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Managing paperwork
  • Customer Relations
  • Problem resolution
Education
Brantley County High School Nahunta, GA Expected in 06/1988 High School Diploma : - GPA :
Okefenokee Technical College Waycross, GA Expected in 06/1990 Cosmetology : Cosmetology - GPA :
Certifications
  • First Aid/CPR Certified
Work History
Morgan Properties - Driver of Transport Van
Fort Washington, MD, 02/2019 - 06/2020
  • Updated daily logs and customer paperwork with relevant details.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 15 months.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
KC & Co. - Professional Nail Technician
City, STATE, 09/2016 - 05/2019
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 8 daily customers.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Communicated effectively with management concerning important customer issues.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Recorded weekly supply and inventory needs and made regular orders worth $50-$100.
  • Transported workers to a paper plant for a 7:00 A.M. shift.
  • Worked with elderly customers to understand needs and provide a safe and comfortable service.
  • Saved $200 by implementing cost-saving initiatives that addressed long-standing problems.
  • Resolved scheduling problems, improved operations and provided exceptional client support.
  • Handled up to 10 calls per hour to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving scheduling issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Designed individualized care programs for all repeat customers.
  • Grew repeat client base by 50% through effective marketing and customer service.
Designs Unlimited - Professional Nail Technician
City, STATE, 06/2013 - 09/2016
  • Provided training and mentoring to new staff to maximize performance.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 10 daily customers.
  • Designed individualized care programs for every repeat customer.
  • Frequently restocked 6 workstations and organized and stocked product sales shelves.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Implemented deals for specialty services such as acrylic nails to increase revenue by 50%.
  • Communicated effectively with management concerning important customer issues.
  • Transported workers to a plant for a 7:00 A.M. shift .
  • Transported workers to a plant for a 7:00 A.M. shift .provide a safe and comfortable service.
  • Handled up to 10 calls per hour to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
The W Med Spa And Salon - Manager
City, STATE, 02/2012 - 03/2013
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.

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Resume Overview

School Attended

  • Brantley County High School
  • Okefenokee Technical College

Job Titles Held:

  • Driver of Transport Van
  • Professional Nail Technician
  • Professional Nail Technician
  • Manager

Degrees

  • High School Diploma
  • Cosmetology

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