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Driver of Transport Van Resume Example

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DRIVER OF TRANSPORT VAN
Professional Summary
Skills
  • Managing paperwork
  • Customer Relations
  • Problem resolution
Work History
Driver of Transport Van , 02/2019 to 06/2020
Kelly Tours – Waycross, GA
  • Updated daily logs and customer paperwork with relevant details.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 15 months.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
Professional Nail Technician, 09/2016 to 05/2019
KC & Co. – Hoboken, GA
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 8 daily customers.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Communicated effectively with management concerning important customer issues.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Recorded weekly supply and inventory needs and made regular orders worth $50-$100.
  • Transported workers to a paper plant for a 7:00 A.M. shift.
  • Worked with elderly customers to understand needs and provide a safe and comfortable service.
  • Saved $200 by implementing cost-saving initiatives that addressed long-standing problems.
  • Resolved scheduling problems, improved operations and provided exceptional client support.
  • Handled up to 10 calls per hour to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving scheduling issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Designed individualized care programs for all repeat customers.
  • Grew repeat client base by 50% through effective marketing and customer service.
Professional Nail Technician, 06/2013 to 09/2016
Designs Unlimited – Nahunta, GA
  • Provided training and mentoring to new staff to maximize performance.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 10 daily customers.
  • Designed individualized care programs for every repeat customer.
  • Frequently restocked 6 workstations and organized and stocked product sales shelves.
  • Cleaned and sanitized equipment and workstation in compliance with health and safety regulations.
  • Implemented deals for specialty services such as acrylic nails to increase revenue by 50%.
  • Communicated effectively with management concerning important customer issues.
  • Transported workers to a plant for a 7:00 A.M. shift .
  • Transported workers to a plant for a 7:00 A.M. shift .provide a safe and comfortable service.
  • Handled up to 10 calls per hour to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored social media and online sources for industry trends.
Manager, 02/2012 to 03/2013
The W Med Spa And Salon – Waycross, GA
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.
Education
High School Diploma: 06/1988
Brantley County High School - Nahunta, GA
Cosmetology : Cosmetology, 06/1990
Okefenokee Technical College - Waycross, GA
Certifications
  • First Aid/CPR Certified
wood working, painting and refinishing furniture

I recently lost my job due to Covid-19 and had lost my creativity spark, since the time that I had to retire from my nail careesr. Having aid all that, I started making some signs and small items, such as, shelves, racks, tables and other odds and ends. I basically make junk from junk. Everything is made from wood, that I get from here and there, I may paint it, I may not. Growing up my daddy was a tobacco farmer and my mom was a seamstress, so the creativeness and the hard work come naturally. Making a shelf or refinishing a piece is my therapy.

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Resume Overview

Companies Worked For:

  • Kelly Tours
  • KC & Co.
  • Designs Unlimited
  • The W Med Spa And Salon

School Attended

  • Brantley County High School
  • Okefenokee Technical College

Job Titles Held:

  • Driver of Transport Van
  • Professional Nail Technician
  • Manager

Degrees

  • High School Diploma : 06/1988
    Cosmetology : , 06/1990

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