Door Attendant Security Guard resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Concierge Profile Dependable and seasoned Concierge and Guest Experience Manager with comprehensive knowledge of customer service, security, and medical billing activities. Excellent communication, listening, interpersonal, and motivational skills; interacts effectively with peers, management, and clients. Skilled in multi-tasking and troubleshooting customer issues, complaints, and problems while maintaining professionalism and productivity. Strong organizational and time management abilities, with experience assigning schedules, prioritizing responsibilities, and accurately completing tasks in busy environments. Easily adaptable in various environments, utilizing technologies, and adhering to new processes—fast learner with an aptitude for improvement-focused tasks. Sharp Security Guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in. Carries out instructions effectively.

  • License ID# 10009512852
  • Security guard – New York State
  • Operating System Software
  • Microsoft Office, Epic, Eagle, E-Pass, Tree House, Star Res
  • Billing
  • Communications protocols
  • Concise
  • English
  • Financial
  • Insurance
  • Notes
  • Messaging
  • Mail
  • Microsoft Office
  • Operating System
  • Personnel
  • Protocols
  • Reception
  • Spanish
  • Telephone
Door Attendant/Security Guard, 09/2012 to Current
CBS / New York University (NYU) School Of LawCity, STATE,
  • Oversees personnel entering facilities—ensures residents and faculty members have identification.
  • Screens and announces visitors, contractors, and deliveries on entry; checks guest passes.
  • Watches Adheres to security protocols in accordance with NYU regulations and practices.
  • Conducts surveillance of all CCTV on property—logs incidents and escalates concerns to management.
  • Ensures reliable reception through detailed telephone messaging and receipt of mail/deliveries; records accurate notes to ensure prompt dissemination to recipients.Greeted residents and visitors with a kind and helpful attitude.
    Utilized outstanding customer skills when greeting and interacting with residents and visitors.
    Put forth genuine hospitality, adding to the luxury of the environment.
    Designed and implemented safety protocols.
    Utilized excellent surveillance skills to ensure security and safety.
    Respected the privacy and preferences of each resident and guest.
    Maintained excellent attendance records, and recorded accurate information during shifts.
Bed Board Coordinator/Admitting Representative/Triage Assistant, 09/2001 to Current
  • Interviewed incoming patients and family members to obtain demographic and financial information for urgent elective hospital admissions.
  • Processed admission reservations from physician offices, emergency departments, and ambulatory areas—recorded into daily patient log.
  • Tracked transfer requests between patient care units.
  • Assigned in-patient beds; ensured maximum utilization.
  • Conducted bedside interviews; verified registration for charting.
  • Noted discharge routines, transfers to facilities, and patient expiration.
  • Transferred accurate billing and insurance information to carriers after each admission, including authorization/certification numbers.
  • Liaised with physicians to notify of patient list updates; maintained detailed call log and assigned attending physicians to in-transit patients
  • •Answer incoming calls. •Convey messages to RNs in a timely manner. •Obtain information to complete initial intake. •Make calls to sending/receiving hospitals to request/collect face sheets, demographics. •Receive/send faxes. •Competently use various office equipment for communication and office functions. •Call transport companies to arrange transportation for patients transfer including requesting appropriate mode of transport. •Use various software applications, communication systems and other office systems proficiently. •Highly proficient in data entry and typing skills. •Communicate transfer info to various departments involved in patient transfer.
  • •Perform quality audit of charts/data. •Prepare various reports, case audit and other duties as assigned. •Excellent communication skills and a positive demeanor to be a team player essential.
Porter/School Safety Officer, to
  • Maintained cleanliness of classrooms, corridors, and exits, including trash removal and recycling upkeep.
  • Prevented fire, theft, and vandalism, and regularly monitored for security concerns.
  • Demonstrated exceptional security and communications protocols; monitored complex CCTV, alarms, and parking permits.
  • Maintained concise logbook and telephone messages.
Education and Training
: Life Coach, Expected in
NYU School Of Professional Studies - East New York, NY,
Associate of Arts: Social Work, Expected in 08/1997

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Resume Overview

School Attended

  • NYU School Of Professional Studies

Job Titles Held:

  • Door Attendant/Security Guard
  • Bed Board Coordinator/Admitting Representative/Triage Assistant
  • Porter/School Safety Officer


  • Some College (No Degree)
  • Associate of Arts

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