Ambitious, career-focused job seeker, anxious to obtain a position to help launch a career while achieving company goals.
Highly-motivated job-seeker with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Works effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highlights
Team management
Focused on customer satisfaction
Skilled multi-tasker
Scheduling
Deadline-oriented
Computer Skills
Operating Incoming and Outgoing Phone Calls
Billing
Communication
Good work ethic
Troubleshooting
Conflict resolution
First Aid/CPR
Critical thinking
Active listening
Supervision & leadership
People skills
Accomplishments
Consistently maintained high customer satisfaction ratings.
Experience
09/2020 to Current
Domestic ManagerDhl – Tulsa, OK,
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Enforced rules to teach good manners and maintain safe environment.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Secured indoor and outdoor premises to protect children.
Organized and planned age-appropriate reading, crafts and music lessons.
Balanced schedules to promote optimal rest, play and educational periods.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Employed positive guidance strategies to encourage children and improve behavior.
Developed and implemented lesson plans and activities for children of various ages.
Sanitized toys and tables to maintain clean, safe environment.
Assisted children in development of social, communication and problem-solving skills.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Used positive reinforcement and behavior modeling to instill discipline in children.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Planned and implemented engaging activities to encourage creativity and expression.
Instilled discipline and maintained order with children by using simple and commanding directives.
Guided children through engaging and productive activities to foster fun learning environment.
03/2020 to 09/2020
Professional Dog GroomerDhl – TX, State,
Consulted with owners and made recommendations on individual grooming needs of pets.
Bathed approximately 15 animals per 8hour shift.
Bathed and styled pet's fur, inspecting animals for external signs of parasites, disease or injury.
Handled pets with gentle demeanor to help animals feel calm and secure.
Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
Promoted grooming services, packages and products to customers to increase store sales.
Promoted business by participating in and volunteering at community events and marketing business on social media.
Fed and watered animals according to schedules and feeding instructions.
Groomed dogs and cats by utilizing blades, de-shedding tools, and shears.
Facilitated professional relationships with clients, promoting and encouraging repeat business.
Delivered excellent service to pet owners to drive repeat business.
Developed long-term relationships with clients and bonded with animals through regular contact.
Supported animal health by keeping areas clean, neat and properly sanitized.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Cared for pets during owners' absences.
Created consistent workflows by assisting with washing, drying and folding duties.
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Walked animals outside to avoid accidents in play areas or bedding.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
09/2019 to 01/2020
Domestic ManagerSelf-employeed – City, STATE,
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Created and managed budgets for travel, training and teambuilding activities.
Enforced rules to teach good manners and maintain safe environment.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Secured indoor and outdoor premises to protect children.
Organized and planned age-appropriate reading, crafts and music lessons.
Balanced schedules to promote optimal rest, play and educational periods.
Developed and implemented lesson plans and activities for children of various ages.
Sanitized toys and tables to maintain clean, safe environment.
Assisted children in development of social, communication and problem-solving skills.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Planned and implemented engaging activities to encourage creativity and expression.
Instilled discipline and maintained order with children by using simple and commanding directives.
Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Guided children through engaging and productive activities to foster fun learning environment.
01/2016 to 07/2019
Home Improvement SpecialistQuality Construction LLC – City, STATE,
Remodeled and upgraded bathrooms, kitchens, basements and living areas.
Hung, repaired, patched, caulked and painted drywall.
Painted interior and exterior walls, selecting appropriate paints for varying conditions.
Communicated with clients throughout project to deliver exceptional customer service.
Managed inventory of materials and equipment and reordered parts to complete projects.
Prepared and adhered to project schedules and budgets.
Placed bids on work and provided project plans and estimates to customers.
Consulted customers to explain suggested repairs and gain approval before beginning work.
Advised clients on decisions relating to materials and remodeling designs.
Planned new projects by adhering to client specifications and communicating specifications to contracting team.
03/2012 to 10/2016
Cleaning ProfessionalSelf Employed Services – City, STATE,
Created inventory checklists and stocked housekeeping carts.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Performed daily dusting, leather and wood surface polishing and wall washing.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Used shampoos and steam equipment to periodically clean upholstery and carpeting.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Education
Expected in 08/2021
Certificate: Phlebotomy Sussex Central High School - Georgetown, DE GPA:
3.8 GPA
Completed coursework virtually.
Expected in 06/2007
High School Diploma: Calais High School - Calais , Maine GPA:
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