Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Manage recruitment, retention and motivation of employees, including identifying and developing talent, skills improvement, promotions to leadership, compensation and performance reviews. KPI Analysis: Review sales and profit margins, service levels, product selection, merchandising, and other quantifiable measurables in order to effectively budget, forecast, and identify areas of improvement. Technology: Microsoft Excel, Word,, Workforce Management, and Internet research.
Team Building and Leadership
  • Created collaborative classroom experience through [process, initiative].
Professional Experience
08/2015 to Present Domestic Backorder Manager Koch Industries, Inc. | Quanah, TX,
  • Responsible for driving sales, profit, and the overall success of product promotion, presentation and merchandising.
03/2006 to 03/2015 General Manager Rdo Equipment Co. | Moorhead, MN,
  • Responsible for driving sales, profit, and the overall success of product promotion, presentation and merchandising for this leader in American luxury leather goods, specifically ladies' handbags, luggage, briefcases, wallets and other accessories; oversaw the activity of 9 managers/direct reports.
  • Oversaw strategic marketing and promotional activities in compliance with corporate objectives.
  • Directed all in-store and satellite facility operations as a solution resource responsible for identifying, addressing and resolving any issues or concerns.
  • Collaborated with corporate management to establish pilot store for new company initiatives including Facebook, and Workforce Management cloud computing technology, and test products.
  • Achieved sales volume at $19.9 M in FY 2012; nominated for Store of the Year Factory Division, FY 2012.
  • Corporate Efficiency Task Force Member, a collaborative group that meets with Corporate Operations (conference calling), addresses issues, determines course of action for resolution, and sets standards.
09/1999 to 03/2006 Store Manager Brooks Brothers | City, STATE,
  • Nominated to the Coach Signature Group, a collabrative development and trainining group.
  • Designed the current on-boarding training iniaitive for management and above coming to coach or being promoted to management.
  • Responsible for ensuring team provided exceptional customer relations in partnership with the GM; collaboratively managed talent recruitment, selection, training and development.
  • Managed compliance with merchandising standards, presentation, marketing and promotional activity.
  • Reviewed key performance indicators and provided analysis related to sales, service and product.
  • Increased sales volume from $5M to $19.9M from FY 2006 to FY 2012, in FY 2011 promoted to General Manager.
Education and Training
Expected in June, 2003 Bachelor of Arts | English University of Akron, Ohio, Akron, Ohio GPA:
Expected in | Language Arts Clagget Middle School Student Teaching, Medina, OH GPA:
Expected in 2003 | English Central Hower High School , Akron , Ohio GPA:
Community Involvement
Volunteer, Bristol Grade School 2015. 
Volunteer, Bristol T-Ball Coach, 2015-Present.
Army, Arts, budget, business intelligence, Coach, coaching, com, competitive, customer relations, customer satisfaction, customer service, direction, driving, special events, Focus, General Manager, Human Relations, Leadership, team leader, marketing, market, merchandising, Microsoft Excel, Word, Internet research, performance reviews, personnel, test products, profit, Promotion, quality improvement, recruitment, relationship building, sales, Self-motivated, sound, strategic marketing, vision

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    School Attended

    • University of Akron, Ohio
    • Clagget Middle School Student Teaching
    • Central Hower High School

    Job Titles Held:

    • Domestic Backorder Manager
    • General Manager
    • Store Manager


    • Bachelor of Arts

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