Document Management Analyst June 2015 to April 2016Fargo Telecom Pvt. Ltd
Reduced 80% incident reworks by identifying process bottlenecks while streamlining processes.
Gathered the design requirement from development, QA and BA teams to test and document the product.
Strengthened the business process by implementing review cycles and feedback mechanisms from stakeholders.
Coached writers in the team to produce technically accurate documents and online content adhering to organization's standard.
Attained working partnerships with knowledge owners and subject matter experts (SME) ensuring deadline adherence.
Information Developer May 2014 to October 2014Indusface Pvt. Ltd
Aligned with overall business strategy by collaborating with leadership by creating best practices related to all function.
Saved 30+ person-hours bi-weekly by implementing automated bug-tracking reports, dashboards, and templates.
Demonstrated data mining skills to collect data from several web-based repositories for internal, technical and user documentation.
Performed data mining of different web-based repositories for internal, technical and user documentation.
Managed, and scripted documents for escalation of incidents for a response, containment, and remediation.
Document Control Analyst November 2010 to April 2014Cyberoam Technologies Pvt. Ltd
Employed single source usage by designing, developing and maintaining documentation suite of various products.
Moderated the business users request response time by 40% from by creating AdHoc documents by means of single sourcing.
Identified gap analysis that was stemming from missing, incomplete, inaccurate, or strenuous to retrieve knowledge documents Sketched marketing strategies /documents in compliance with procedure within stringent requirements and deadlines.
Established and implemented core product document database for pre-sales, sales, and marketing teams.
Business System Analyst December 2009 to October 2010Matrix ComSec Pvt. Ltd Domain - Telecommunication
Scoped projects, identified, designed and modeled functional requirements of product, created flow charts, process models.
Aligned business strategy with information system strategy by creating an architectural and infrastructure design.
Authored hardware, software, and engineering specification documents and data sheets to strengthen end users understanding.
Conceptualized new functionalities of the product by performing data analysis, comparative study and QA test for technical issues.
Participated in product implementation by working closely with development and QA teams.
Database Management - Designed, created a database for Universal Furniture Outlet with an objective to capture its data.
Designed database by employing 3NF, queried the Database by SQL programming in ORACLE.
Business Data Mining - Predicted accuracy of 66.77% (classification model multivariate analysis) for case status of an H-1B application.
Gathered 5 million records, performed pre-processing, missing value handling and balancing of the skewed dataset.
Analyzed the processed data in WEKA tool using attribute selections, classifier algorithms ZeroR, Naïve Bayes, J48.
Project Management - Planned a computer-controlled conveyor belt that positions the items on it with a specified accuracy.
Created a project schedule using MS Project and WBS determining total project duration by means of Network Diagram.
Prepared risk assessment and response matrix, estimated cost schedule baseline and cash flow table, tracked execution of project.
Master of Science : Management Information Systems, Aug 2018The University of Texas － Arlington, Texas, USAManagement Information Systems GPA: 3.7/4
Bachelor of Engineering : Electronics and Telecommunications, Aug 2009University of Mumbai, Vidyavardhini College of Engineering and TechnologyIndiaElectronics and Telecommunications
Associate Degree : Electronics and Video Engineering, Jan 2004Maharashtra State Board of Technical Education, Radio Electric InstituteIndiaElectronics and Video Engineering
Meticulous, organized and determined Business System Analyst with 6+ years' experience in liaising between business and technical departments and personnel. Demonstrated ability to manage multi-functional teams for conflict-resolution and address challenges.
*Effectively able to translate and interpret business needs into technical requirements, along with analyzing the impact of changes with the introduction of new solutions for Cyber-Security products.
*A Master's degree has enhanced data mining expertise and has introduced me to Project Management and Business Statistics. This has nurtured my interest SDLC including analysis and design and software management.
Agile, BA, bi, Business process, business strategy, charts, Coaching, communication skills, hardware, content, Critical thinking, data analysis, data mining, database, designing, documentation, Eclipse, functional, leadership, Managing, marketing strategies, marketing, MS Access, MS Excel, MS PowerPoint, MS Project, MS Word, Multitasking, Negotiating, PLM, processes, Programming, Python, QA, Requirement, sales, SDLC, specification, SQL, strategy, Tableau, user documentation, Visio