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DME Technician Resume Example

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DME TECHNICIAN
Summary

Result focused medical professional with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media. Practiced in keeping confidential patient and medical information in medical settings private.

Skills
  • Safety regulation compliance
  • Inventory assessments
  • Reporting service information
  • Preventive equipment maintenance
  • Providing customer service
  • Project organization
  • Insurance billing
  • Planning and coordination
  • Invoice generation
  • Lifting 50+ pounds
Experience
DME Technician, Company Name, June 2015-CurrentCity, State
  • Repaired medical equipment after thoroughly testing to diagnose root issues.
  • Reported data for maintenance, installations and inventory assessments.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Handled all delegated tasks, including walk ins and phone calls.
  • Achieved cost-savings by developing functional solutions to damaged products.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Maintained updated product knowledge through vendors and insurances.
  • Answered all calls through the hours of 9am-5pm to assist with customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new ways for productive work flow.
  • Earned reputation for good attendance and hard work.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Administered preventive maintenance daily on medical equipment.
Warehouse , Company Name, June 2015-CurrentCity, State
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Generated repeat business through development of devoted customer service to loyal clients.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Conveyed inventory levels and processes to internal and external customers to meet diverse requirements and smooth process flow.
  • Planned and implemented layout enhancements to promote efficiency and maximize space utilization.
  • Trained staff on material handling processes to reduce shipping times.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
  • Monitored equipment for signs of mechanical issues andorganized repairs to maintain functionality.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
Account Manager, Preferred Accounts, Company Name, June 2015-CurrentCity, State
  • Managed and grew vital customer accounts, including contract review, production scheduling and customer engineering support.
  • Tracked and analyzed monthly sales reports, implemented corrective action plans and streamlined sales operations.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Supported sales management initiatives to optimize business development.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Communicated sales department and account executives to update account information.
  • Resolved issues quickly and professionally to retain clients.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Grew customer base by identifying needs to deliver relevant product solutions that met client schedules.
  • Reached out to accounts measuring satisfaction and increased revenue.
Education and Training
Some College (No Degree)Pharmacy Technology, Pennsylvania Institute of Technology, City
High School DiplomaKensington Culinary Arts High School, , CityJune 2007
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Resume Overview

School Attended

  • Pennsylvania Institute of Technology
  • Kensington Culinary Arts High School

Job Titles Held:

  • DME Technician
  • Warehouse
  • Account Manager, Preferred Accounts

Degrees

  • Some College (No Degree)
    High School Diploma

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