division manager of transportation resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
  • Coordinated Transportation Manager with 10 years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Capable of conducting and processing company payroll, billing, and auditing. Organized and efficient with outstanding interpersonal skills.
  • Strong operations manager specializing in growing and developing business through coaching of staff, playing on their strengths to exceed KPIs.
  • Strategic Management professional specializing in the operations of transportation platforms for organizations in trucking and transportation industries. Dedicated to safety, productivity, timeliness and cost efficiency. Practiced in building, scheduling and driving operations of over 50+ team members.
12/2019 to 12/2020
Division Manager of Transportation Kipp Houston Public Schools Houston, TX,
  • Led the transportation division responsible for catered flights at Portland International Airport, handling all in-flight food, drink, and entertainment for major accounts including Alaska, Delta, and Hawaiian Airlines.
  • Recruited and onboarded 25+ drivers in 1 month to handle upswing in business.
  • Directed the efficient and cost-effective implementation of processes and procedures.
  • Managed safety initiatives and programs, ensuring the good health and safety of all employees.
  • Participated in planning, development and implementation of methods and procedures for enhancing operational efficiency, generating more profits.
  • Monitored food product inventory control levels, ensuring stock was replenished always.
  • Oversaw and monitored training and qualification of employees, while providing guidance and oversight to ensure KPIs we met.
  • Handed P&L; budget, and hours control for Transportation division.
  • Managed 85+ employees and reduced turnover by 80% by creating a work culture focused on employee wellbeing.
  • Key Contributions:.
  • Recruited 25+ drivers in 3 weeks to handle uptick in business.
  • Created KPIs to lead process Improvement and analysis Northwest Regional Manager of Transportation, TCI.
12/2016 to 12/2019
Regional Manager of Transportation Wayfair Llc Cranbury, NJ,
  • Led Northwest department of freight operations, leading and training 50+ drivers and 30+ operations supervisors, and office administrative assistants.
  • Provided direction for 3rd party vendors on truck availability, trailer availability and routes to successfully utilize driver miles and DOT time to maximize profit of transported loads to, and from the UP and BNSF railroad terminals in the northwest.
  • Utilized Tenstreet Xchange toRecruit, onboard, hire, manage and discipline of all divers.
  • Managed the transportation budget, RFP RFQ process for selection of carriers, budgeting (up to $2.1M in annual profit).
  • Created KPI for performance; developed score cards and improved their efficiencies.
  • Provided leadership and direction to direct reports through coaching, supporting, and developing direct reports; establishing annual performance objectives, conducting performance assessments.
  • Key Contributions:.
  • Lowered maintenance costs by converting 3rd party mechanics to in-house employees.
  • Implemented marketing and sales strategy to increase business 3-fold in the PNW market, leading to two other branches opening in Washington and Idaho.
  • Recruited 20+ drivers in 1 month to handle increase in business.
12/2013 to 12/2016
Transportation Operations Manager Gaf Buildings Materials Corp. Of America Oklahoma City, OK,
  • Led a remote team of 20+ staff, providing guidance to leadership team and business analysis; evaluate performance with key metrics.
  • Managed entire pipeline of drivers applicants from initial interview to onboarding.
  • Meeting with potential clients and evaluating if we can provide services.
  • Utilized Tenstreet to recruit drivers for onboarding, drug screen DAC, and training purposes.
  • Collected and analyzed center statistics; conducted effective resource planning to maximize the productivity.
  • Key Contributions:.
  • Maximized operational effectiveness in 3 key markets; achieved highest % of revenue for a new market.
  • Expanded business into Washington/Idaho market.
01/2011 to 12/2014
Logistics Manager Asean Corporation City, STATE,
  • Oversaw operations, procurement, transportation, and supply chain activities for the contract, working to develop and monitor communications protocols and procedures.
  • Led staff in warehousing, inventory control and material handling; contributed to the overall customer service plan and delivery model.
  • Facilitated staff training exercises, fostering a safety culture by implementing safety policies and training programs for diverse employees.
  • Hiring and managing of 7 warehouse drivers Key Contributions:.
  • Maximized shipping efficiency, resulting in reduction to costs.
  • Liaised with team to develop create and manage new inventory system, which increased efficiency.
  • Developed strategic cost-effective method of shipping product, resulting in substantial reduction of waste.
  • Leadership
  • Fleet Management
  • Employee Development
  • Recruiting
  • Training
  • Coaching
  • Labor Management
  • P & L
  • Budgeting
  • Sales
  • Marketing
  • Operations Management
  • Professionalism
  • Problem Solving
  • Marketing
  • Relationship Building
  • Negotiations
  • Time Management
  • Coordination
  • Hiring
  • EOM Reporting
  • Contracts
  • Book of Sales
  • All MS Office products
  • Extensive knowledge of DOT regulations
  • Administrative, Hiring, Process Improvement, Strategy
  • Book, Inventory control, Processes, Strategic
  • Budgeting, Inventory, Procurement, Supply chain
  • Budget, Leadership, Profit, Time Management
  • Business analysis, Managing, Recruiting, Employee Development
  • Coaching, Marketing, Relationship Building, Training programs
  • Communications protocols, Market, Reporting, Transportation
  • Contracts, All MS Office products, RFP, Warehousing
Education and Training
Expected in to to
Associate: Business Administration
College of Southern Nevada - Las Vegas, NV

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Resume Overview

School Attended

  • College of Southern Nevada

Job Titles Held:

  • Division Manager of Transportation
  • Regional Manager of Transportation
  • Transportation Operations Manager
  • Logistics Manager


  • Associate

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