LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am a dedicated hard worker with general business operations management skills whose knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance. I AM an experienced Project Management Consultant dedicated to delivering exceptional results that meet client needs and accomplish schedule objectives. Successful at keeping multiple projects and customers in balance with advanced multitasking and organizational skills. Seeking to dedicate my 8 years of experience to a challenging role at AMAZON.

Skills
  • Team Leadership
  • Policies and Procedures
  • Learning Platforms
  • Training Tools and Resources
  • PPE Compliance
  • Written and Verbal Communication
  • Customer Service
  • Delegating Work
  • Coaching and Mentoring
  • Active Listening
  • Processing Payments
  • Attention to Detail
  • Team Leadership and Supervision
  • Training Method Development
  • Contract Negotiation
  • Employee Interviewing
  • Job Skill Building
  • Course Materials Development
  • Staff Development
  • Hiring and Onboarding
  • Decision Making
  • Administrative Management
  • Financial Statement Review
  • Business Leadership
  • Customer Service Management
  • Business Planning and Strategy
  • Microsoft Office Proficient
  • Strong Analytical Thinking
  • Contracts & Negotiations
  • Vendor & Supplier Management
  • Verbal and Written Communication
  • Employee Training
  • Issue Resolution
  • Business Planning
  • Relationship Building
  • Verifying Data Accuracy
  • Collecting Information
  • Filing and Data Archiving
  • Administrative Support Specialist
  • Document Management and Storage
  • Project Management
  • Microsoft Office Suite
  • Microsoft Office
  • Invoice Processing
  • Data Processing
  • Excellent Communication Skills
  • Critical Thinker
  • Order Processing
  • Customer Service-Oriented
  • Credit Card Payment Processing
  • Handling Customer Complaints
  • Office Management
  • Staff Scheduling
  • New Hire Orientation
  • Team Building
  • Customer Transactions
  • Research Capabilities
  • Goals and Objectives
  • Shipment Tracking
  • Client Engagement
  • Complementary Products and Services
  • Account Management
  • Problem-Solving
  • Lifts up to 75+ Pounds
  • Clean Driving Record
  • Loading and Unloading
  • Excellent Sense of Direction
  • Route Management
  • Documentation and Reporting
  • Vehicle Cleaning and Maintenance
  • GPS Navigation
  • Valid Driver's License
  • Mileage Tracking
  • DOT Compliance
  • Exceptional Written and Verbal Communication Skills
  • Comfortable With Overnight Runs
  • Teamwork and Collaboration
  • Local Routes Understanding
  • Responsible Driver
  • Dependable and Reliable
  • Local Delivery
Experience
Diversity Trainer, 05/2022 - Current
Komodo Health Chicago, IL,
  • Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
  • Developed organizational filing systems for correspondence, communications, records and reports.
  • Scheduled random drug testing for employees to diminish regularity risks.
Lead Contract Administrator, 02/2022 - Current
G'BSON & G'BSON LLC./KEYJAY TRANSPO SERVICE City, STATE,
  • Reviewed details on incoming contracts and service agreements to keep pricing correct.
  • Managed and monitored contract change requests and facilitated resolution.
  • Negotiated changes and issued change orders and contract amendments.
  • Handled issue resolution tasks promptly to maintain strong relationships with key contracts.
  • Negotiated and prepared contracts, bids and order forms.
Business Operations Manager, 01/2019 - Current
G'BSON & G'BSON LLC. CLEANING & SANITATION SERVICE City, STATE,
  • Supervised employees and provided onsite training and continuing education to staff.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Trained employees according to specifics of role and company values.
  • Trained, coached and mentored employees to facilitate safety and consistent quality of work.
  • Leveraged social media websites to promote services and gauge customer needs and preferences.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Initiated on-time, under-budget project management to optimize performance.
  • Provided extensive training to newly hired employees and explained corporate policies and processes, helping to educate each on job duties and daily tasks.
  • Demonstrated excellent network and relationship building with both external and internal customers.
  • Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
  • Evaluated and resolved conflicts and addressed internal and external business problems, building customer confidence by actively listening to concerns and giving appropriate feedback.
  • Developed departmental goals and standards in line with supporting organization's mission and strategic vision.
  • Built strong, lasting relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Provided exceptional leadership on project development.
  • Performed high-level service in multicultural and diverse environment.
Delivery Courier/Transport, -
KEYJAY TRUCKING & TRANSPORT City, STATE,
  • Delivered items to customers and presented invoices for payments.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Quickly responded to customer inquiries to improve business relationships.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Documented pickups and deliveries and submitted reports after shift.
  • Alerted customers to weather-related pickup or delivery delays.
  • Processed cash, credit card and check payment for services.
Education and Training
High School Diploma: , Expected in 05/1999
-
Dunbar High School - Fort Worth, TX
GPA:
Bachelor of Science: Biological And Physical Sciences, Expected in 03/2005
-
New Charter University - Salt Lake City, UT
GPA:
DIPLOMA IN LEGAL STUDIES: , Expected in 01/2022
-
ALISON'S SCHOOL OF ONLINE LEARNING - PARKMORE, GALWAY H91 E309, IRELAND,
GPA:
  • Completed professional development to become well-informed of the rules and laws within your homes, organizations, communities, and the country you live in. Learning about the country's legal system will help you become a more aware citizen. You learn the fundamentals of business law concerning different types of business ownership and how to make them law compliant. I learned the law of agency which helps understand the concept of commercial law.
MASTER CERTIFICATION IN 21ST CENTURY EDUCATION: INSTRUCTIONAL DESIGN FOR ACTIVE LEARNING, Expected in 03/2022
-
ALISON'S SCHOOL OF ONLINE LEARNING - PARKMORE, GALWAY H91 E309, IRELAND,
GPA:
  • Completed professional development in INSTRUCTIONAL DESIGN EDUCATION IN 21ST CENTURY LEARNING.
CERTIFICATION: Business Operations Management, Expected in 03/2022
-
ALISON'S SCHOOL OF ONLINE LEARNING - PARKMORE, GALWAY H91 E309, IRELAND,
GPA:
CERTIFICATION: AI FOR LEGAL PROFESSIONALS: LAW & POLICY, Expected in 06/2022
-
NATIONAL YANG MING CHIAO TUNG UNIVERSITY - 1001 TA HSUEH RD., HSINCHU, TAIWAN 30010, ROC,
GPA:
CERTIFICATION: BUILDING INFORMATION MODELING, Expected in 03/2022
-
COVENTRY UNIVERSITY ONLINE - PRIORITY ST. COVENTRY CV1 5FB, UNITED KINGDOM,
GPA:
MASTER CERTIFICATION IN INNOVATION MANAGEMENT: WINNING IN THE AGE OF DISRUPTION , Expected in 05/2022
-
UNIVERSITY OF LEEDS ONLINE COLLEGE COURSE - UNIVERSITY OF LEEDS, LEEDS, LS2 9JT, UK ,
GPA:
  • PREPARED ME TO LEAD INNOVATION INITIATIVES BY IDENTIFYING THE KEY CHALLENGES TO INNOVATION. IT OFFERED PRACTICAL INSIGHTS ON HOW TO DRIVE INNOVATION EFFECTIVELY WITHIN EITHER AN ESTABLISHED ORGANIZATION OR A GROWING VENTURE.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
Websites, Portfolios, Profiles
  • https://toyedu.org
  • https://toyeduinstitute.talentlms.com
  • https://landscaperfortworthtx.com

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Resume Overview

School Attended

  • Dunbar High School
  • New Charter University
  • ALISON'S SCHOOL OF ONLINE LEARNING
  • ALISON'S SCHOOL OF ONLINE LEARNING
  • ALISON'S SCHOOL OF ONLINE LEARNING
  • NATIONAL YANG MING CHIAO TUNG UNIVERSITY
  • COVENTRY UNIVERSITY ONLINE
  • UNIVERSITY OF LEEDS ONLINE COLLEGE COURSE

Job Titles Held:

  • Diversity Trainer
  • Lead Contract Administrator
  • Business Operations Manager
  • Delivery Courier/Transport

Degrees

  • High School Diploma
  • Bachelor of Science
  • DIPLOMA IN LEGAL STUDIES
  • MASTER CERTIFICATION IN 21ST CENTURY EDUCATION
  • CERTIFICATION
  • CERTIFICATION
  • CERTIFICATION
  • MASTER CERTIFICATION IN INNOVATION MANAGEMENT

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