diversity administrator resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • 15+ years of experience providing a high level of support to senior executives and their teams.
  • Diverse experience giving me the ability to adapt to changing environments
  • Ability to maintain a solid reputation for being organized, customer service and detail oriented as well as innovative.
  • Ability to independently manage projects as well as work within a team to reach desired results.
  • Strong attention to detail with a proven ability to follow through on projects to completion with minimal supervision.
  • Demonstrate corporate core values through Trust and Teamwork. 
  • Strengths include: Demonstrating interest, ability and willingness to learn new skills.
Diversity Administrator, 01/2015 to 09/2015
Captioncall LlcAlbany, NY,
  • Maintain records of workforce demographics
  • Responsible for collecting monthly payroll reports from contractors, working hand in hand with staff in order to collect in timely manner
  • Work closely with the Compliance Department to ensure project compliance with laws and regulations, enforcing the changes in governmental laws and regulation received in updates to organizational EEO policy, practice and procedures
Direct Sales Representative, 02/2014 to 10/2014
Education Realty Trust Inc.Arvada, CO,
  • Make door-to-door cable sales presentations selling cable services to potential and existing customers in the assigned territory.
  • Maximize the potential for customers to purchase and retain their cable services.
  • Promote the value of product effectively and sell based on customer profiles as well as full consideration of all options available.
Leasing and Marketing Manager, 2014 to 02/2014
Home EncounterPhoenix, AZ,
  • Gathered information weekly about markets and competition
  • Managed paperwork corresponding to leasing agreements.
  • Process lease applications
  • Monitored vacancies and analyzed client concerns
  • Supported company's marketing functions and projects.
Leasing Agent, 2010 to 2014
GrouponLas Vegas, NV,
  • General Administrative support to entire staff to include sister properties as needed
  • Responsible for ensuring excellent tenant relations
  • Maintained confidential residential files
  • Ensured Tax Credit and Section-8 program compliance
  • Responsible for leasing of vacant units
  • Report tracking, forms processing and special projects as assigned.
Executive Assistant to CEO, 2008 to 2009
Health & Hospital CorporationNorth Indianapolis, IN,
  • Provided clerical support, calendar and schedule maintenance to CEO and staff
  • Responsible for the overall management of Charlotte office needs, to include office supplies and forms
  • Assisted in the development and coordination of the department budget, purchase orders, personnel transaction forms, or other administrative details
  • Maintained and control confidential files
  • Responsible for all HR needs of Charlotte office to include filing system maintenance
  • Managed projects, and contribute to committee and team work.
  • Arranged conferences and travel reservations for office personnel as required
  • Assisted with recruiting sales opportunities to increase company growth Created Newsletters, presentations and company flyers/banners
  • Responsible for creating and conducting training seminars and the conducting of new hire orientations.
Case Manager, 2008 to 2008
Good Works Youth And Adult ServicesCity, STATE,
  • Provided support to individuals with Mental Health or Substance Abuse issues in residential, school, workplace and community settings.
  • Interventions are strength-based and focus on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of self-functioning in the community.
Jr. Business Analyst - through First Place Employment Services, 2008 to 2008
Wachovia-Global Corporate Lending OpsCity, STATE,
  • Received and Interpreted monetary and indicative transactional requests via electronic transmittals.
  • Applied payments, advances, interest rate resets, principle conversions, prime accrual and billing updates, indicative and monetary adjustments as requested.
  • Maintain accurate accounting and billing calculations on each loan.
  • Interacted with business unit and third parties such as clients and agents regarding daily funding and closings.
  • Provided internal and external customer service. Through a working knowledge of the systems and account relationship provide information to solve customer issues and questions.
Technical Administrative Assistant, 2004 to 2007
PharmaNet IncCity, STATE,
  • Administrative support provided to the Executive Director, managers, associates and medical professionals.
  • Responsible for creating and maintaining spreadsheets and data mining (e.g., patient enrollment, regulatory documents, site visits and investigator payments).
  • Prepared clinical documents for review and storage, shipping.
  • Managed accounts payable from client activity.
  • Arranged complex travel plan itineraries; compiled documents for travel-related meetings, prepared agendas, notices, minutes, and resolutions for corporate meetings as well as off-site meetings and teleconferences.
  • Responsible for coordinating and prioritizing multiple assignments in order to meet deadlines.
Administrative Specialist - through Randstad Employment Services - Strategic Planning Team, 2004 to 03/2004
Duke EnergyCity, STATE,
  • Clerical duties included handling heavy phone volume, mass photocopying and binding.
  • Responsible for securing highly sensitive information and ensuring team followed corporate guidelines.
  • Responsibilities included creating and modifying PowerPoint presentations and Word documents.
  • Calendar management, scheduled appointments and coordinated meetings in Outlook.
Education and Training
Associate of Arts: Business, Expected in Pend
University of Phoenix - ,
accounting, accounts payable, administrative, Administrative Support, Adobe Acrobat, Art, banners, billing, budget, cable, clerical, conferences, Credit, client, clients, customer service, data mining, EEO, fax, filing, focus, forms, schedule maintenance, marketing, Medical Technology, meetings, Mental Health, Access, Excel, Microsoft Office, Outlook, Power Point, PowerPoint presentations, Publisher, Word, Newsletters, internet research, photocopier, presentations, recruiting, regulatory documents, selling, sales, seminars, shipping, spreadsheets, Strategic Planning, Tax, phone, Typing: 55wpm

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Diversity Administrator
  • Direct Sales Representative
  • Leasing and Marketing Manager
  • Leasing Agent
  • Executive Assistant to CEO
  • Case Manager
  • Jr. Business Analyst - through First Place Employment Services
  • Technical Administrative Assistant
  • Administrative Specialist - through Randstad Employment Services - Strategic Planning Team


  • Associate of Arts

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