LiveCareer-Resume

district court clerk resume example with 13+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated Court Clerk with over 6 years' experience in case management for criminal, civil and traffic courts from initial filing to final disposition. Skilled in case processing, scheduling, records maintenance and providing courtroom support. Excellent work ethic and communication skills.

Skills
  • Office management
  • Court procedures
  • Public policy
  • Legal documents
  • Docket preparation
  • Dispute resolution
  • File management
  • Supervision
  • Team management
  • MS Office
  • Communications
  • Customer service
  • Planning and coordination
  • Organization
  • Relationship development
  • Problem resolution
  • Administrative support
  • Operational improvement
  • Business operations
  • Team building
Experience
10/2014 to Current District Court Clerk Aids Healthcare Foundation | Homestead, FL,
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Produced and filed more than 100 court reports per week with unparalleled accuracy.
  • Prepared correspondence, bench warrants and court orders for the District judge.
  • Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
  • Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
  • Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
  • Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
  • Assisted parties to civil and criminal cases in understanding standard courtroom procedures and advised on legal obligations, options and subjects calling for consultation with attorneys.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Performed calculations analyzing prison time assigned in sentencing, applying jail time served as credit to report on timeline for incarceration, parole eligibility and release.
  • Supported daily courtroom operations, including document preparation, filing of referral forms and court notices, check-in and check-out and bailiff duties.
  • Wrote error-free and professional correspondence on behalf of court system.
09/2010 to 07/2013 Pharmacy Technician Walgreens | City, STATE,
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Restocked shelves and prepared expired drugs for return.
  • Entered orders into system and filled medication orders.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered customer questions regarding medication.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Entered and processed patient prescriptions in company system.
  • Prepared prescription transfer requests from competitor companies.
  • Filled over 300 medication orders daily and entered orders into system.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Resolved third-party rejection claims.
  • Supported pharmacist in preparing 500 prescriptions daily.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Eliminated third-party rejection claims through communicating with insurance companies and doctors offices.
  • Used 8-point check system to verify labeled prescriptions.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Dispensed approximately 300 prescriptions daily.
  • Handled over daily dispenses of prescriptions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified and filled over prescriptions per day in busy pharmacy setting.
  • Compiled customer demographic, allergy and medical history background.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Ordered medicines on a daily basis to meet anticipated demand from patients and reduce backorders.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Ordered medicines daily to comply with demands and needs.
  • Communicated with insurance companies for billing purposes.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
04/2008 to 12/2010 Walmart Pharmacy Technician Walmart | City, STATE,

I completed the same tasks, working for Walgreens Inc.

08/2006 to 04/2009 Customer Service Manager / Cashier /Jewelry Sales Associate Walmart | City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of 80 customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Used a register system to ring up customer purchases, process payments and issue receipts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
Education and Training
Expected in to to | Undecided University of Rich Mountain , Mena, AR , GPA:
Expected in to to | Court Management National Center For State Courts, Columbia, SC, GPA:

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Resume Overview

School Attended

  • University of Rich Mountain
  • National Center For State Courts

Job Titles Held:

  • District Court Clerk
  • Pharmacy Technician
  • Walmart Pharmacy Technician
  • Customer Service Manager / Cashier /Jewelry Sales Associate

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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