, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
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Date of Birth:
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Summary
Results-focused LMS Administrator and Distance Learning professional with strengths and in-depth experience in technical and instructional skills, communication and collaboration, as well as online teaching and learning. Proficient in leveraging experience and knowledge to promote learner-centered environments and experiences. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Experience
DISTANCE/BLENDED LEARNING SME (LMS ADMINISTRATOR), 05/2019 - Current Vista Equity Partners – Bellevue, WA,
LMS Administrator for AETC/A3Q (Blackboard & Moodle Workplace/myLearning - combined user base of over 350,000).
Manage the day-to-day operations and maintenance of the LMSs by collaborating with ISDs, SMEs, and other professionals, and maintaining the LMS content quality via configuration, integration and testing, version control, and archival information.
Provide end-user troubleshooting, issue remediation, technology request assistance and escalation management, as well as monitor recurring issues, system/data or process gaps and proactively identify potential sources of increased efficiency and enhancements.
Demonstrate leadership by developing standardized LMS operational processes and procedures, guidelines, migrations plans from ADLS and Blackboard to Moodle Workplace (myLearning), and documentation to ensure LMS governance is being followed.
Train instructors and distance learning staff to support distance learning applications and course management software.
INSTRUCTIONAL DESIGNER, 09/2016 - 05/2019 Culver Academies – Culver, IN,
Provided end-user troubleshooting, issue remediation, technology request assistance and escalation management, as well as monitored recurring issues, system/data or process gaps and proactively identified potential sources of increased efficiency and enhancements.
Utilized knowledge of industry best practices to develop and improve curricula, existing training and course delivery methods, course formats and lesson presentations for diverse topics to ensure accessibility and enhance the learner's experience.
Conducted in-depth research to write, edit and produce a quarterly professional manual covering best teaching practices and the use of emerging technology to use both in the classroom and in distance learning.
Implemented faculty and administrative staff training programs to improve performance.
MATHEMATICS INSTRUCTOR, 01/2010 - 09/2016 City University Of New York – Bronx, NY,
Taught various levels of mathematics at remedial, standard, and advanced levels.
Employed teaching and learning strategies that challenged abilities, interests and intellectual curiosity of students.
Encouraged development of communication skills and higher critical thinking skills through appropriate writing assignments, classroom presentations and experiential learning.
Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for all students.
LECTURER, MATHEMATICS, 08/2008 - 12/2014 UNIVERSITY OF THE INCARNATE WORD – City, STATE,
Taught various levels of mathematics at remedial, standard, and advanced levels.
Employed teaching and learning strategies that challenged abilities, interests and intellectual curiosity of students.
Encouraged development of communication skills and higher critical thinking skills through appropriate writing assignments, classroom presentations and experiential learning.
Managed consistent, learning-focused classroom environments by establishing and communicating clear objectives for all students.
Education
PhD: Higher Education Administration, Expected in 12/2016 - University of The Incarnate Word - San Antonio, TX, GPA:
MA: Biology, Expected in 05/2006 - University of The Incarnate Word - San Antonio, TX, GPA:
BS: Biochemistry, Expected in 05/2004 - St. Mary’s University - San Antonio, TX, GPA:
Certifications
Claire
Principles of Instructional Design, CourseArc - 2016
Accessibility Certification, Texas Distance Learning Association - 2017
Certified Blackboard Trainer, Blackboard - 2017
Blackboard Learn Administration Essentials Training - 2018
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