LiveCareer-Resume
Jessica Claire
, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experience
04/2019 to Current
Dispatch Transport Coordinator Legacy Louisville, KY,
  • Responsible for inbound vehicles, assigning vehicles, negotiating rates, directing and supervising carriers for vehicles.
  • Determining carrier type for each assignment and pricing specialized moves.
  • Maintain good communication and liaison between clients and carriers, with emphasis and confirmation of vehicle transit and arrivals.
  • Troubleshoots problems that may occur by working on solutions to benefit client needs.
  • Worked with carriers to resolve unforeseen problems, improving operations and providing exceptional customer service.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
01/1996 to 01/1999
Dispatcher-Manager Legacy Olive Branch, MS,
  • Planned and managed freight shipments in locally and nationwide.
  • Directed drivers and had close communication with shippers and worked with scheduled deliveries.
  • Worked with LTL loads, FTL, flatbeds and drop decks for special loads requiring permits.
  • For special oversized loads, I purchased authorized state, county, and local permits, as well as planned with freight escort companies and local police when necessary.
  • Maintained fuel permits, trip permits and oversaw driver logs, and scheduled for truck maintenance.
  • Gave customers shipping rates and negotiated brokered freight not hauled on our own trucks.
  • Some major companies were Cummins Cal, usually overloaded loads, along with Maxon and Morgan liftgates.
  • Responsible for scheduling drivers for pickup, transit, and delivery.
  • Worked with shipping managers to make their deadlines and ensure products were delivered as negotiated.
  • Scheduled tractor Shawna Claire PAGE 2 and trailer maintenance when needed and obtained trip permits for oversized loads.
  • Worked with vans, flatbeds, and step-decks in both LTL and FTL.
  • Organized shipment arrangements with other carriers if freight was going out of our region and picked up freight locally for other carriers.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Responded to over daily caller requests with information about assistance and timeframes.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
01/1995 to 01/1996
Freight Broker Broker Cybergrx Denver, CO,
  • Provided shipping rates and set up and scheduled pickup and delivery of products through contracted and acquired carriers.
  • Contacted existing customers to update accounts and confirm deals.
  • Tracked shipments and trucks out on deliveries.
  • Negotiated and arranged the transport of goods with shipping or freight companies.
  • Entered shipping information into the computer system and estimated freight and postal rates.
01/1994 to 01/1995
Freight Clerk ABF Freight Systems - Nashville City, STATE,
  • Responsible for billing codes, bills of lading, filling, and OS&D
  • Assisted dispatch when needed
  • Entered shipping information into a computer system
  • Worked with other terminals to locate lost freight, and determine where damage to freight occured
01/1992 to 01/1994
Freight Clerk Triangle Transportation L City, STATE,
  • Shipping clerk, and biller.
  • Loaded containers for ocean transport.
  • Worked in the collection of some accounts receivables.
  • Created and checked export documentation for containers leaving the port.
  • Worked with customers to understand requirements and provide exceptional customer service.
  • Negotiated and arranged the transport of goods with shipping or freight companies.
  • Entered shipping information into the computer system and estimated freight and postal rates.
01/1990 to 09/1992
Account Executive KRKO Radio City, STATE,
  • Grew client base by negotiating contracts with business clients through cold calling, referral follow-ups, networking, and writing of radio advertisements for clients.
  • Strengthened customer relationships with a proactive and collaborative approach to managing needs.
  • Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Wrote and created radio advertisements for client approval.
  • Created unique ads for each client to draw attention to the business or product.
  • Created and supervised a live show at customers' locations with live DJ support featuring the announcement of location and sales, with a live show of going on in four-hour segments.
Work History
04/2019 to Current
Dispatch Transport Coordinator
Manheim Seattle Kent, WA
  • Responsible for inbound vehicles, assigning vehicles, negotiating rates, directing and supervising carriers for vehicles.
  • Determining carrier type for each assignment and pricing specialized moves.
  • Maintain good communication and liaison between clients and carriers, with emphasis and confirmation of vehicle transit and arrivals.
  • Troubleshoots problems that may occur by working on solutions to benefit client needs.
  • Worked with carriers to resolve unforeseen problems, improving operations and providing exceptional customer service.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
01/1996 to 01/1999
Dispatcher-Manager
KTMI Transportation Montebello, CA
  • Planned and managed freight shipments in locally and nationwide.
  • Directed drivers and had close communication with shippers and worked with scheduled deliveries.
  • Worked with LTL loads, FTL, flatbeds and drop decks for special loads requiring permits.
  • For special oversized loads, I purchased authorized state, county, and local permits, as well as planned with freight escort companies and local police when necessary.
  • Maintained fuel permits, trip permits and oversaw driver logs, and scheduled for truck maintenance.
  • Gave customers shipping rates and negotiated brokered freight not hauled on our own trucks.
  • Some major companies were Cummins Cal, usually overloaded loads, along with Maxon and Morgan liftgates.
  • Responsible for scheduling drivers for pickup, transit, and delivery.
  • Worked with shipping managers to make their deadlines and ensure products were delivered as negotiated.
  • Scheduled tractor Shawna Claire PAGE 2 and trailer maintenance when needed and obtained trip permits for oversized loads.
  • Worked with vans, flatbeds, and step-decks in both LTL and FTL.
  • Organized shipment arrangements with other carriers if freight was going out of our region and picked up freight locally for other carriers.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Responded to over daily caller requests with information about assistance and timeframes.
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
01/1995 to 01/1996
Freight Broker Broker
Associated Transportation Long Beach, CA
  • Provided shipping rates and set up and scheduled pickup and delivery of products through contracted and acquired carriers.
  • Contacted existing customers to update accounts and confirm deals.
  • Tracked shipments and trucks out on deliveries.
  • Negotiated and arranged the transport of goods with shipping or freight companies.
  • Entered shipping information into the computer system and estimated freight and postal rates.
01/1994 to 01/1995
Freight Clerk
ABF Freight Systems - Nashville Los Angeles, TN, CA
  • Responsible for billing codes, bills of lading, filling, and OS&D.
  • Assisted dispatch when needed.
  • Entered shipping information into a computer system.
  • Worked with other terminals to locate lost freight, and determine where damage to freight occured.
01/1992 to 01/1994
Freight Clerk
Triangle Transportation l Montebello, CA
  • Shipping clerk, and biller.
  • Loaded containers for ocean transport.
  • Worked in the collection of some accounts receivables.
  • Created and checked export documentation for containers leaving the port.
  • Worked with customers to understand requirements and provide exceptional customer service.
  • Negotiated and arranged the transport of goods with shipping or freight companies.
  • Entered shipping information into the computer system and estimated freight and postal rates.
01/1990 to 09/1992
Account Executive
KRKO Radio Everett, WA
  • Grew client base by negotiating contracts with business clients through cold calling, referral follow-ups, networking, and writing of radio advertisements for clients.
  • Strengthened customer relationships with a proactive and collaborative approach to managing needs.
  • Increased sales with the execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Wrote and created radio advertisements for client approval.
  • Created unique ads for each client to draw attention to the business or product.
  • Created and supervised a live show at customers' locations with live DJ support featuring the announcement of location and sales, with a live show of going on in four-hour segments.
Education
Expected in 04/2018
Bachelor of Arts: Psychology
Columbia College - Columbia, MO
GPA:
GPA: 3.42, Dean's List during many quarters.
Expected in 2004
: Video Editing and Graphic Design
Edmonds Community College - Lynnwood, WA
GPA:
GPA: 3.93, On Deans List the majority of the time
Summary

Experienced logistics and dispatch manager with over 9 years of experience in the transportation industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic client representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of service and customer satisfaction and training in sales. Motivated to learn, grow and excel.

Highlights
  • Transportation and logistics planning
  • Skilled in active listening, establishing
  • Transportation schedules rapport with customers, and delivering
  • Dispatch planning superior service
  • Possess knowledge of managing
  • Able to give precise and detailed
  • Workflow including planning and information such as costs, options,
  • Organization schedules to clients and directions to
  • Transportation specialist drivers.
  • Oversize cargo transport
  • Able to establish and maintain
  • Equipment transport relationships with customers, staff,
  • Transportation regulations and management
  • Able to instruct employees, direct
  • Microsoft Office Suite, AS400, H2Q,
  • Between departments, and coordinate and various entry systems
  • Tasks needed
  • SALES/BUSINESS
  • Proven ability to create cost-efficient DEVELOPMENT:
  • Methods towards the end goal.
  • Able to develop relationships and built
  • Liaison with customers while ensuring
  • Premium buying experience
  • Proficient in selling, writing contracts,
  • And closing sales while contributing to
  • A profitable bottom-line growth
  • Skilled in creating a book of
  • Customers through referrals,
  • Networking, and hosting special events
  • Accounts receivables, OS
  • Accounts receivables, Cold, Directing, Negotiating, Selling
  • Advertisements, Ccalling, Documentation, Networking, SALES
  • Ads, Contracts, Drivers, OS, Scheduling
  • Approach, Negotiating contracts, Special events, PAGE 2, Shipping
  • AS400, Conversion, Filling, Personnel, Supervising
  • Billing, Draw, Listening, Police, Transportation
  • Book, Client, Logistics, Pricing, Type
  • Buying experience, Clients, Managing, Progress, Unique
  • Clarify, Customer service, Microsoft Office Suite, Radio, Workflow
  • Closing, Delivery, Win, Rapport

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Columbia College
  • Edmonds Community College

Job Titles Held:

  • Dispatch Transport Coordinator
  • Dispatcher-Manager
  • Freight Broker Broker
  • Freight Clerk
  • Freight Clerk
  • Account Executive

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: