Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic individual, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of how to work efficiently in a timely and friendly manner. Motivated to learn, grow and excel in life itself.

Skills
  • Verbal and written communication
  • Sales expertise
  • Cash Handling
  • Point of sale knowledge
  • Communication skills
  • Fast worker
  • Cash register operation
  • Organized
  • Organization
  • Customer Service
  • Superior organization ability
  • Customer-oriented
  • Natural leader
  • Accurate money handling
  • Credit card transactions
  • Sales experience
  • Friendly demeanor
  • Cash register familiarity
  • Skilled problem solver
  • Outstanding interpersonal skills
  • Motivated team player
  • Friendly
  • Food station setup
  • Strong communication skills
  • Critical Thinking
  • Written communication
  • Dexterity
  • Table setting
  • Patient
  • Prioritizing
  • Adaptability
  • Food preparation
  • Team Leadership
  • Respectful
  • Quick learner
  • Dispatching field personnel
  • Documentation
  • Scheduling
  • Strategic Planning
  • Time management
  • Team building
  • Motivate
Education
Three Points Academy Hurricane, UT, Expected in 05/2019 High School Diploma : - GPA :
Work History
Securitas Security Services Usa, Inc. - Dispatch Security Officer
Bridgeport, CT, 10/2019 - 03/2020
  • Kept detailed track of all available field personnel and all in-progress and completed calls
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability
  • Responded to daily caller requests with information about assistance and time frames
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Maintained updated and detailed records of calls in physical and electronic database
  • Worked with other guards to resolve problems, improve operations and provide exceptional customer service
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to a multitude of problems that arise , protecting company reputation and loyal client base
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Worked with a variety of customers to understand requirements and provide exceptional security services
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations
  • Maintained composure and professionalism while screening visitors during high volume periods
  • Secured premises and personnel by patrolling property and monitoring buildings and locking doors
  • Remained flexible in rapidly changing environments and adapted to developing situations
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations
  • Analyzed and produced course-of-action reports and escalated issues to management when necessary
  • Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
  • Completed full building and grounds patrols every 30 minutes to spot and investigate concerns
  • Completed detailed reports by recording observations and occurrences and interviewing witnesses following incidents
  • Prepared regular written logs and incident report at close of each shift for distribution to property clientele
  • Patrolled and monitored property areas via bicycle and company vehicle
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Provided excellent service to guests and employees
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
  • Monitored employee activities, confirming compliance with security regulations
  • Contacted and relay information in an effective and timely manner to local Law Enforcement when in emergency situations
Sonic - Crew Member
Auburn, AL, 09/2019 - 10/2019
  • Maintained clean, sanitized and well-organized food preparation zones
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till
  • Communicated to other security officers and superiors in cryptic codes
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Assembled food orders while maintaining appropriate portion control
  • Performed shift change tasks each day to keep store efficient and neat
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Pleasantly and courteously interacted with customers to deliver quality service
  • Consistently provided friendly service to promote better customer engagement
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
  • Wiped counters, swept floors and sanitized equipment to maintain clean food prep and dining areas
  • Promptly and empathetically handled guest concerns and complaints in a helpful and respectful manner
  • Maintained clean and safe environment, including kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Prepared hot beverages, including coffee and tea according to customer requests
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
  • Maintained high standards of customer service in high-volume, fast-paced operations
  • Processed payments and counted change to complete transactions
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance
Westminster Canterbury - Catering Staff
Virginia Beach, VA, 09/2017 - 11/2017
  • Served appetizers, entrees and refilled beverages for events up to 150 guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Cleaned and sanitized work stations to meet health department regulations.
  • Cleared dishes and glassware quickly following each course.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.

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Resume Overview

School Attended

  • Three Points Academy

Job Titles Held:

  • Dispatch Security Officer
  • Crew Member
  • Catering Staff

Degrees

  • High School Diploma

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