Hello, my name is Jessica Claire. I am seeking employment after being released in September 2020, having served time in the PA state prison system for incorrect decisions I made in my youth. I am hard working and I desire to make an honest living. I am willing to take an entry level position. I look forward to having the opportunity to meet with a representative from your company to discuss how my qualifications and work experience can benefit your company while also satisfying my goal of permanent and self-fulfilling employment. My skills and experience are as follow: Hard-working Cook brings detail-oriented approach to food preparation and handling. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.
Skills
Friendly, positive attitude
Computer skills
Planning
Leadership
First Aid/CPR
Coordination
Team management
Customer service
Multitasking
Clerical
People skills
Working collaboratively
Work ethic
Problem resolution
Teambuilding
Fluent in Spanish
Critical thinking
Collaboration
Organizational skills
Relationship building
Experience
06/2012 to 03/2013
Dish Washer/Food Prep CookScientific Games – San Juan, PR,
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
Developed strategies to enhance food-presentation aspects of catering and retail environments.
Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
Garnished and arranged dishes into creative presentations.
Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Prepared bakery and specialty products such as bagels, breads and pastries.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Grilled and deep fried various foods, including meats, potatoes and fish.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
10/1987 to 06/1989
PackerGuest Services, Inc. – Chantilly, VA,
Assembled cartons, crates and containers.
Packed merchandise into boxes and containers to ensure safe shipment.
Marked and labeled containers with accurate shipping information to prevent delays.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Managed maintenance activities, including supervising staff and inspecting equipment.
03/1978 to 10/1980
Landscaper LaborerMayfield Gardens – City, STATE,
Reviewed design plans and instructions and completed work according to specifications.
Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Installed block and stone décor according to plans and specifications.
Arranged shrubs and flowers to create landscape effects.
Removed and properly disposed of debris to maintain worksite safety.
Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
Developed large- and small-scale computerized site plans and landscape designs.
Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Read and followed landscaping plans to install plants and fixtures for residences and businesses.
Hung lights, wreaths and garlands to prepare for winter holidays.
Planned and cultivated designer lawns and gardens to enhance backyard lawns.
Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Leveraged hand-held tools to maintain green spaces.
Applied weed and pest control chemicals to protect customer lawns.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Swapped out plant containers and flowerbeds each spring, summer and fall.
Determined causes of lawn and garden issues and recommended effective solutions.
Installed irrigation systems, rock gardens and ponds to simplify watering needs.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Diagnosed plant-related problems and diseases and identified treatment to prevent further infestation.
Checked machinery and performed routine maintenance to prevent malfunction.
Operated landscaping equipment to maintain grounds and remove trees.
Attended seminars and workshops to learn about natural pest control products with zero chemicals.
Consulted with vendors to secure proper planting materials and reduce waste.
Prepared soil and gardens to plant with mulch and sod.
Removed poison ivy and other harmful plants while wearing protective gear.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
Pruned trees and bushes to improve visibility and shapes.
Created plans and blueprints to design custom gardens and beds.
Administered pesticides to mitigate and control pest damage.
Planted bulbs, bushes, trees and flowers to enhance environment.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
10/1976 to 04/1980
Pizza Delivery DriverNewtown Square Pizza And Grill – City, STATE,
Recorded weekly hours and mileage for accurate payment.
Modeled safe and courteous driving in any weather condition, maintained clean traffic record and kept vehicle clean, attractive to customers and in top operating condition.
Collected tips from customers through hands-free electronic methods.
Carried food in insulated bags to maintain hot or cold temperature.
Mastered and perfected order entry via point-of-sale hardware and software, resulting in smooth and stress-free pizza transactions and happy customers when delivering or helping out at store.
Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Revitalized sagging delivery business for local pizza franchise by winning satisfied customers, resulting in clear upward trend in orders and sales volume.
Represented employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirements.
Documented time of delivery to record completion of order.
Confirmed all product displays met company specifications regarding placement, date codes and pricing.
Consulted with customers to gain feedback and address concerns with products or services.
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Communicated clearly for solid connections with established customers to promote new products.
Cross-sold additional products to customers depending upon merchandise needs.
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Offered riders information about local attractions and restaurants.
Achieved consistently high customer scores due to exceptional service.
Supplied wide range of customers with key products in alignment with specified amounts and schedules.
Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Serviced vending machines on regular schedule, including removing money and cleaning components.
Identified prospective customers by using business directories and following leads from existing clients.
Completed order forms and collected payments to keep customer accounts current.
Followed safety rules to keep clean driving record with no accidents or incidents.
Education and Training
Expected in 05/1977
High School Diploma: Marple Newtown Senior High School - Newtown Square, PA GPA:
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