, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Hello, my name is Jessica Claire. I am seeking employment after being released in September 2020, having served time in the PA state prison system for incorrect decisions I made in my youth. I am hard working and I desire to make an honest living. I am willing to take an entry level position. I look forward to having the opportunity to meet with a representative from your company to discuss how my qualifications and work experience can benefit your company while also satisfying my goal of permanent and self-fulfilling employment. My skills and experience are as follow: Hard-working Cook brings detail-oriented approach to food preparation and handling. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.
- Friendly, positive attitude
- Computer skills
- Planning
- Leadership
- First Aid/CPR
- Coordination
- Team management
- Customer service
- Multitasking
- Clerical
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- People skills
- Working collaboratively
- Work ethic
- Problem resolution
- Teambuilding
- Fluent in Spanish
- Critical thinking
- Collaboration
- Organizational skills
- Relationship building
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06/2012 to 03/2013 Dish Washer/Food Prep Cook Scientific Games – San Juan, PR,
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
- Garnished and arranged dishes into creative presentations.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Prepared bakery and specialty products such as bagels, breads and pastries.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Grilled and deep fried various foods, including meats, potatoes and fish.
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
10/1987 to 06/1989 Packer Guest Services, Inc. – Chantilly, VA,
- Assembled cartons, crates and containers.
- Packed merchandise into boxes and containers to ensure safe shipment.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
- Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
05/1980 to 03/1985 Maintenance Supervisor Marco's Pizza – Brunswick, OH,
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Managed maintenance activities, including supervising staff and inspecting equipment.
03/1978 to 10/1980 Landscaper Laborer Mayfield Gardens – City, STATE,
- Reviewed design plans and instructions and completed work according to specifications.
- Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Installed block and stone décor according to plans and specifications.
- Arranged shrubs and flowers to create landscape effects.
- Removed and properly disposed of debris to maintain worksite safety.
- Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
- Developed large- and small-scale computerized site plans and landscape designs.
- Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
- Read and followed landscaping plans to install plants and fixtures for residences and businesses.
- Hung lights, wreaths and garlands to prepare for winter holidays.
- Planned and cultivated designer lawns and gardens to enhance backyard lawns.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Leveraged hand-held tools to maintain green spaces.
- Applied weed and pest control chemicals to protect customer lawns.
- Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
- Swapped out plant containers and flowerbeds each spring, summer and fall.
- Determined causes of lawn and garden issues and recommended effective solutions.
- Installed irrigation systems, rock gardens and ponds to simplify watering needs.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Diagnosed plant-related problems and diseases and identified treatment to prevent further infestation.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Operated landscaping equipment to maintain grounds and remove trees.
- Attended seminars and workshops to learn about natural pest control products with zero chemicals.
- Consulted with vendors to secure proper planting materials and reduce waste.
- Prepared soil and gardens to plant with mulch and sod.
- Removed poison ivy and other harmful plants while wearing protective gear.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
- Pruned trees and bushes to improve visibility and shapes.
- Created plans and blueprints to design custom gardens and beds.
- Administered pesticides to mitigate and control pest damage.
- Planted bulbs, bushes, trees and flowers to enhance environment.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
10/1976 to 04/1980 Pizza Delivery Driver Newtown Square Pizza And Grill – City, STATE,
- Recorded weekly hours and mileage for accurate payment.
- Modeled safe and courteous driving in any weather condition, maintained clean traffic record and kept vehicle clean, attractive to customers and in top operating condition.
- Collected tips from customers through hands-free electronic methods.
- Carried food in insulated bags to maintain hot or cold temperature.
- Mastered and perfected order entry via point-of-sale hardware and software, resulting in smooth and stress-free pizza transactions and happy customers when delivering or helping out at store.
- Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Revitalized sagging delivery business for local pizza franchise by winning satisfied customers, resulting in clear upward trend in orders and sales volume.
- Represented employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirements.
- Documented time of delivery to record completion of order.
- Confirmed all product displays met company specifications regarding placement, date codes and pricing.
- Consulted with customers to gain feedback and address concerns with products or services.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Communicated clearly for solid connections with established customers to promote new products.
- Cross-sold additional products to customers depending upon merchandise needs.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Offered riders information about local attractions and restaurants.
- Achieved consistently high customer scores due to exceptional service.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Serviced vending machines on regular schedule, including removing money and cleaning components.
- Identified prospective customers by using business directories and following leads from existing clients.
- Completed order forms and collected payments to keep customer accounts current.
- Followed safety rules to keep clean driving record with no accidents or incidents.
Expected in 05/1977 High School Diploma:
Marple Newtown Senior High School - Newtown Square, PA
GPA:
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