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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Hello, my name is Jessica Claire. I am seeking employment after being released in September 2020, having served time in the PA state prison system for incorrect decisions I made in my youth. I am hard working and I desire to make an honest living. I am willing to take an entry level position. I look forward to having the opportunity to meet with a representative from your company to discuss how my qualifications and work experience can benefit your company while also satisfying my goal of permanent and self-fulfilling employment. My skills and experience are as follow: Hard-working Cook brings detail-oriented approach to food preparation and handling. Keep kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths.

Skills
  • Friendly, positive attitude
  • Computer skills
  • Planning
  • Leadership
  • First Aid/CPR
  • Coordination
  • Team management
  • Customer service
  • Multitasking
  • Clerical
  • People skills
  • Working collaboratively
  • Work ethic
  • Problem resolution
  • Teambuilding
  • Fluent in Spanish
  • Critical thinking
  • Collaboration
  • Organizational skills
  • Relationship building
Experience
06/2012 to 03/2013
Dish Washer/Food Prep Cook Scientific Games San Juan, PR,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Garnished and arranged dishes into creative presentations.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
10/1987 to 06/1989
Packer Guest Services, Inc. Chantilly, VA,
  • Assembled cartons, crates and containers.
  • Packed merchandise into boxes and containers to ensure safe shipment.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
05/1980 to 03/1985
Maintenance Supervisor Marco's Pizza Brunswick, OH,
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
03/1978 to 10/1980
Landscaper Laborer Mayfield Gardens City, STATE,
  • Reviewed design plans and instructions and completed work according to specifications.
  • Applied fertilizers and pesticides to lawns and grounds to control weeds, insect infestation and maintain soil fertility.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Installed block and stone décor according to plans and specifications.
  • Arranged shrubs and flowers to create landscape effects.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
  • Developed large- and small-scale computerized site plans and landscape designs.
  • Deployed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Hung lights, wreaths and garlands to prepare for winter holidays.
  • Planned and cultivated designer lawns and gardens to enhance backyard lawns.
  • Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Leveraged hand-held tools to maintain green spaces.
  • Applied weed and pest control chemicals to protect customer lawns.
  • Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Determined causes of lawn and garden issues and recommended effective solutions.
  • Installed irrigation systems, rock gardens and ponds to simplify watering needs.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Diagnosed plant-related problems and diseases and identified treatment to prevent further infestation.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Attended seminars and workshops to learn about natural pest control products with zero chemicals.
  • Consulted with vendors to secure proper planting materials and reduce waste.
  • Prepared soil and gardens to plant with mulch and sod.
  • Removed poison ivy and other harmful plants while wearing protective gear.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Assisted in scheduling weekly landscaping projects and tasks to meet deadlines.
  • Pruned trees and bushes to improve visibility and shapes.
  • Created plans and blueprints to design custom gardens and beds.
  • Administered pesticides to mitigate and control pest damage.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
10/1976 to 04/1980
Pizza Delivery Driver Newtown Square Pizza And Grill City, STATE,
  • Recorded weekly hours and mileage for accurate payment.
  • Modeled safe and courteous driving in any weather condition, maintained clean traffic record and kept vehicle clean, attractive to customers and in top operating condition.
  • Collected tips from customers through hands-free electronic methods.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Mastered and perfected order entry via point-of-sale hardware and software, resulting in smooth and stress-free pizza transactions and happy customers when delivering or helping out at store.
  • Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Revitalized sagging delivery business for local pizza franchise by winning satisfied customers, resulting in clear upward trend in orders and sales volume.
  • Represented employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirements.
  • Documented time of delivery to record completion of order.
  • Confirmed all product displays met company specifications regarding placement, date codes and pricing.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Communicated clearly for solid connections with established customers to promote new products.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
  • Offered riders information about local attractions and restaurants.
  • Achieved consistently high customer scores due to exceptional service.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
  • Serviced vending machines on regular schedule, including removing money and cleaning components.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Completed order forms and collected payments to keep customer accounts current.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
Education and Training
Expected in 05/1977
High School Diploma:
Marple Newtown Senior High School - Newtown Square, PA
GPA:

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Resume Overview

School Attended

  • Marple Newtown Senior High School

Job Titles Held:

  • Dish Washer/Food Prep Cook
  • Packer
  • Maintenance Supervisor
  • Landscaper Laborer
  • Pizza Delivery Driver

Degrees

  • High School Diploma

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