Reliable and friendly person with more than 25 years in the banking industry. Detail-oriented, quickly learns and masters new concepts and skills. Passionate about helping clients and creating a satisfying experience.
Discount ClerkApr 2000 to Current BB&T Dealer Finance － Bridgewater, VA
Accurately review Dealer contract packages as they are received in the office. Making sure that all of the required documents, signatures and dates are complete so that the Dealership gets funded in a timely manner. Enter into the program to ensure that the contract balances and all of the information is correct. Manage and process the monthly dealer reserve Billings. Answer client calls regarding their loans.
Customer Service RepresentativeApr 1993 to Apr 2004 BB&T － Bridgewater, VA
Was the first contact for clients as they came in the door. Sought to understand client needs and described products and services that met the needs of the clients. Opened checking and savings accounts of all different types. Answered telephone inquiries, reviewed and explained all types of account questions that clients might have had from balances to charges that they may have incurred.
Certified Nursing AssistantMay 1985 Bridgewater Nursing Home － Bridgewater, VARead and recorded temperature, pulse and respiration. Positioned residents for comfort and to prevent skin pressure problems. Assisted with adequate nutrition and fluid intake. Bathed and dressed residents to get them ready for their day.