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Director/ Teacher/ Cordinator Resume Example

Resume Score: 80%

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TS
DIRECTOR/ TEACHER/ CORDINATOR
Summary

Motivated to apply education and skills to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in customer service and Early Childhood Education with advanced interpersonal abilities.

Skills
  • Customer Service
  • First Aid/CPR
  • Collecting vital signs
  • Lesson plan development
  • Early childhood knowledge
Experience
Toddler Town Learning Center | Greenville, MSDirector/ Teacher/ Cordinator06/2010 - Current
  • My job is to manage the staff, help with paperwork, teach ages 3 and 4-year-olds the basic skills to prepare them for kindergarten and to create activities each month for the entire daycare to participate in each month.
  • Developed and supervised staff by providing orientation, training, support, and direction.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Recruited and trained top-quality educators and support staff to maximize program success.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Established and enforced modern educational standards to support student needs.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Collaborated with others to discuss new opportunities.
  • Handled all delegated tasks.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Established positive relationships with students, parents, fellow teachers, and school administrators.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
Potter family clinic | Greenville, MSMedical Receptionist11/2016 - 07/2019
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Updated group medical records and technical library to support smooth office operations.
  • Interviewed patients to collect medical information and insurance details.
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
  • Scheduled and confirmed patient appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Straightened up the waiting room so that it remained neat and organized.
  • Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
  • Processed patient payments and scanned identification and insurance cards.
  • Informed patients of financial responsibilities prior to rendering services.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
Kelly's Childcare | Greenville, MSTeacher AndCoordinator01/2008 - 01/2010
  • My job was to teach ages 4-5 basic learning schools to prepare them for kindergarten and to organize monthly events.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Set and communicated ground rules for classroom based on respect and personal responsibility.
  • Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
  • Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Implemented remedial programs for students requiring extra assistance.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
Lowes Home Improvement | Greenville, MSCustomer Service Representative01/2006 - 01/2008
  • My job was to assist customers with purchases, complete pick-up order tickets, answer phones and to enter information for customers to pick up items.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Assessed customer needs.
  • Informed customers about billing procedures, processed payments and provided payment options setup assistance.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Set up and activated customer accounts.
  • Documented conversations with customers to track requests, problems and solutions.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Answered customer questions and addressed concerns.
  • Answered inbound calls and directed to designated individuals or departments.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Paged employees over the PA system to ensure prompt connection with callers.
  • Handled incoming calls with afriendly and cheerful attitude.
Education and Training
Greenville High Schooldiploma1999
Bryant And Stratton | New York, NYAssociate of Applied Science in Early Childhood Education
University of Phoenix | Tempe, AZAssociate of Applied Science in Elementary Education
Certifications
  • Preschool CDA
  • DIRECTORS ORIENTATION CERTIFICATE
  • CHILDCARE REGULATIONS CERTIFICATE
  • PLAYGROUND SAFETY CERTIFICATE
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Toddler Town Learning Center
  • Potter family clinic
  • Kelly's Childcare
  • Lowes Home Improvement

School Attended

  • Greenville High School
  • Bryant And Stratton
  • University of Phoenix

Job Titles Held:

  • Director/ Teacher/ Cordinator
  • Medical Receptionist
  • Teacher AndCoordinator
  • Customer Service Representative

Degrees

  • diploma
    Associate of Applied Science in Early Childhood Education
    Associate of Applied Science in Elementary Education

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