Director/ Teacher/ Cordinator Resume Example Toddler Town Learning Center

DIRECTOR/ TEACHER/ CORDINATOR

Summary

Motivated to apply education and skills to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in customer service and Early Childhood Education with advanced interpersonal abilities.

Skills

Customer Service
First Aid/CPR
Collecting vital signs

Lesson plan development
Early childhood knowledge

Experience

Toddler Town Learning Center | Greenville, MSDirector/ Teacher/ Cordinator06/2010 - Current

My job is to manage the staff, help with paperwork, teach ages 3 and 4-year-olds the basic skills to prepare them for kindergarten and to create activities each month for the entire daycare to participate in each month.
Developed and supervised staff by providing orientation, training, support, and direction.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Recruited and trained top-quality educators and support staff to maximize program success.
Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Established and enforced modern educational standards to support student needs.
Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Collaborated with others to discuss new opportunities.
Handled all delegated tasks.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
Established positive relationships with students, parents, fellow teachers, and school administrators.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Created lesson plans in accordance with state curriculum and school-wide curriculum standards.

Potter family clinic | Greenville, MSMedical Receptionist11/2016 - 07/2019

Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Updated group medical records and technical library to support smooth office operations.
Interviewed patients to collect medical information and insurance details.
Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
Scheduled and confirmed patient appointments.
Took messages from patients and promptly relayed to appropriate staff.
Straightened up the waiting room so that it remained neat and organized.
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers.
Processed patient payments and scanned identification and insurance cards.
Informed patients of financial responsibilities prior to rendering services.
Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Observed strict HIPAA guidelines at all times according to company policy.
Delivered high-quality administrative and customer service to sustain patient and work flows.

Kelly's Childcare | Greenville, MSTeacher AndCoordinator01/2008 - 01/2010

My job was to teach ages 4-5 basic learning schools to prepare them for kindergarten and to organize monthly events.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Set and communicated ground rules for classroom based on respect and personal responsibility.
Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
Implemented remedial programs for students requiring extra assistance.
Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
Established positive relationships with students, parents, fellow teachers and school administrators.

Lowes Home Improvement | Greenville, MSCustomer Service Representative01/2006 - 01/2008

My job was to assist customers with purchases, complete pick-up order tickets, answer phones and to enter information for customers to pick up items.
Evaluated customer account information to assess current issues and determine potential solutions.
Assessed customer needs.
Informed customers about billing procedures, processed payments and provided payment options setup assistance.
Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Set up and activated customer accounts.
Documented conversations with customers to track requests, problems and solutions.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Answered customer questions and addressed concerns.
Answered inbound calls and directed to designated individuals or departments.
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Paged employees over the PA system to ensure prompt connection with callers.
Handled incoming calls with afriendly and cheerful attitude.

Education and Training

Greenville High Schooldiploma1999

Bryant And Stratton | New York, NYAssociate of Applied Science in Early Childhood Education

University of Phoenix | Tempe, AZAssociate of Applied Science in Elementary Education

Certifications

Preschool CDA
DIRECTORS ORIENTATION CERTIFICATE
CHILDCARE REGULATIONS CERTIFICATE
PLAYGROUND SAFETY CERTIFICATE

Resume Overview

Companies Worked For:

Toddler Town Learning Center
Potter family clinic
Kelly's Childcare
Lowes Home Improvement

School Attended

Greenville High School
Bryant And Stratton
University of Phoenix

Job Titles Held:

Director/ Teacher/ Cordinator
Medical Receptionist
Teacher AndCoordinator
Customer Service Representative

Degrees

diploma
Associate of Applied Science in Early Childhood Education
Associate of Applied Science in Elementary Education

Director/ Teacher/ Cordinator Resume Example

Resume Score: 80%

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