Director, Special Projects Resume Example

Company established 2010, providing Executive Administrative Services, as well as consulting services. Additional services offered include monthly revenue reporting, claims follow up, accounts payables/receivables, invoicing, medical practice set up, staffing and software training. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, created weekly/monthly reports and presentations. Evaluated patient care and procedural changes for effectiveness. Carefully selected, developed and retained qualified staff. Trained new staff annually. Created annual goals, objectives and budget. Made recommendations to reduce costs of all clients. Collections for claims billed monthly 150K + (per client). Collection rate of 97%. Administered, directed and coordinated all operations of the agency. Cooperated with other health related agencies and organizations in community activities.

Management of all operations of the billing department. Coordinated all department functions for team of 12 employees. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Organized and led weekly personnel meetings with 12 team members. Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution. Implemented online collection procedures for payment, increasing on-time payments by 90%. HR responsibilities included location of all perspective applicants, initiation of interview process, reference and background information. Regularly evaluated employee performance, provided feedback. Assisted, coached and disciplined staff as needed. Conducted probationary performance evaluations of all staff. Conducted annual reviews of each staff member as well as all final decisions of appropriate annual increase. Minimized staff turnover through appropriate selection, orientation, training, staff education and development. Reviewed and approved time cards for processing by payroll department. Responsible for overseeing billing for a "multi-state" practice Florida, Georgia South Carolina and North Carolina Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. Revised policies and procedures in accordance with changes in local, state and federal laws and regulations. Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes and financing options. Monthly billed claims amount over 300K, with a consistent monthly collection rate of 95%.

Management of all daily operations of the billing department. Staff of 15. Procurement and final selection of prospective billing team members. Improved communication efficiency as primary liaison between departments, clients and vendors. Financial forecasting for medical practice, a total of 8 facilities. Daily banking- deposits. Management of all billing, account follow up and collections activity. Monthly billing of over 500K with a collection rate of 93%. Extensive strategic planning for increased revenue. Directly supported CEO in managing operation workflow. Daily review of accounts receivables Created databases and spreadsheets to improve inventory management and reporting accuracy. Development and presentation of all month end financial reports Monthly reconciliation of accounts payables and receivables. Monthly reconciliation of bank statements. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Developed and maintained client relationships improved communication efficiency as primary liaison between departments, clients and vendors. Research, development and implementation of revenue building concepts. Increased monthly revenue by 70% by implementing strategies to develop and expand existing customer base. Member of Senior Management team Coordinated and managed major proposal processes from initiation to implementation.