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director physician relations surgery development resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Highly accomplished Healthcare Director with 10+ years of extensive experience in business development and strategic planning. Recognized for development of new services, operations, customer acquisition /retention and analyzing financial statements. Dynamic leader consistently achieving outstanding results in challenging environments while building and maintaining strong, loyal relations with both clients and colleagues. Seeking to advance career with the team at Avante Health Solutions

Skills
  • Strategic Planning and Execution
  • Project Management
  • Business Development
  • Stakeholder Relations
  • Persuasive Selling
  • Analytical Thinking
  • Excellent presentation skills and negotiation abilities
Experience
04/2013 to Current
Director, Physician Relations- Surgery Development Kar Auction Services Mercer (Mercer), PA,
  • Developed growth plans by identifying key clients, key targets and priority service lines.
  • Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics.
  • Developed and led clinical research program development.
  • Supporting and developed direct marketing campaigns.
  • Revised annual business plans and budgets.
  • Responsibilities include retaining current physicians and seeking new business opportunities through physician recruitments.
  • Oversees all business development activity for hospital surgical service lines, including providing leadership and direction for all business line strategies, requests for capital proposals, and locally negotiated agreements.
  • Ensures mutual development of KPI’s with service lines are established, business reviews are completed, and track progress to ensure internal/external obligations are satisfied
  • Coordinate activities with Administration, Physicians and Clinical Directors to expedite work and improve interdepartmental performance.
  • Generated leads and solicited new opportunities by leveraging business intelligence and third-party data sources.
  • Produce effective leadership, accountability and strategy for the development and implementation of business plans and programs supporting West Hills Hospital Surgical Service Lines.
  • Set agenda, organized plans and managed program operations, updates and new implementations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Support C-Suite with development of analysis and corporate presentations related to new opportunities, market intel, capital budgeting, market projections and other ad hoc requests.

Accomplishments

  • Developed and launched a research development program for Spine and Interventional Neurology.
  • Spearheaded Cardiovascular service line campaign, yielding 80% increase in contribution margin.
  • Identified and recruited multiple new Neurosurgeons, which grew elective spine surgeries by 81%.
  • Appointed Chair of the Southern California Market, Strategy Advisory Committee.
  • Documented success of strong contract negotiations and closing skills.
07/2010 to 08/2013
Specialty Sales Representative Covidien Pharmaceutical City, STATE,
  • Developed and managed new territory with responsibility for marketing and selling schedule II pain medication and topical NSAID.
  • Used cold calling and networking to sell products and services.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Presented in service training seminars to nursing professionals and physicians education programs on product usage/benefits and treatment of diseases such as chronic pain and osteoarthritis.
  • Implemented and developed strategic business plans.
  • Assessed client needs and sold appropriate products.

Accomplishments:

  • Ranked #1 in district for sales performance
  • Ranked in top 21% nationally for sales performance
  • Received promotion after three months of being in assigned territory.
  • Achieved 132% of Quarterly goal
  • Increased KPI's by 50% in first quarter of hire date
  • Ability to establish and maintain a courteous and service-orientated working relationship with referral sources, customers and co-workers
02/2006 to 12/2010
Medical Sales Territory Manager California Immunization Registry (CAIR) City, STATE,
  • Developed and managed sales territory with responsibility for marketing and selling medical software to physicians practices.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Gained strong business relationships with clients as well as vendors for market intel.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Handled all aspects of B2B consultative selling in four- county territory including cold calling, appointment setting, needs analysis, site visits, presenting technology demonstrations, closing, implementation, user training and post sales tracking .
  • Negotiated contract agreements with medical doctors and IT leadership.
  • Provided training seminars to nursing professionals and physicians on registry technology.
  • Delivered presentations of complex dates analysis or program initiative reports, communicated and disseminated information to C-Level staff clearly and accurately.
  • Participated in health fairs and symposiums sponsored by area hospitals and community health centers.
  • Attended trade shows.

Accomplishments

  • Expanded provider quota enrollment rate by over 200%
  • Increased Immunization Registry participation quota rate from 600 to 16,598.
  • Trained over 285 medical professionals on product technology.
  • Documented success of strong contract negotiations and closing skills.
  • Secured grant funding for $360,000 plus dollars through in-depth reports generated by research and evaluation of the program.
  • Developed and executed acquisition plan successfully securing the largest, top- targeted pediatric medical provider, which eluded three prior sales managers.
  • Received multiple awards for community involvement during the H1N1 mass immunization clinics in Sacramento County.
  • Mentored and managed four direct reports.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
Education and Training
Expected in 08/2022 to to
MBA:
Western Governors University - Salt Lake City, UT
GPA:
Expected in 07/2006 to to
Bachelor of Arts:
Sacramento State University - Sacramento, CA,
GPA:

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Resume Overview

School Attended

  • Western Governors University
  • Sacramento State University

Job Titles Held:

  • Director, Physician Relations- Surgery Development
  • Specialty Sales Representative
  • Medical Sales Territory Manager

Degrees

  • MBA
  • Bachelor of Arts

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