Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Methodical Director with 25 years of comprehensive experience overseeing daily operations of facilities maintenance trades in educational, construction, and cooperate environments. Proven success in identifying process improvements in construction methods and technics to optimize efficiency and sustainability. Dedicated to implementing initiatives that promote team cohesiveness and spark innovation. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

  • Training Management and Curriculum Development
  • Bond Oversight and Management,
  • Public Works Contract Management
  • Bid Proposal Drafting, Oversight, and Submission
  • Conflict Resolution
  • Policy Development and Enforcement
  • Performance Assessment
  • Organizational Development
  • Budget Management
  • Hiring and Retention
  • People Management
  • External and Public Relations
  • Team Building
  • Crisis Management
  • Construction Management
  • Strategic Planning
  • Creativity and Innovation
Director, Physical Plant & Construction Services, 06/2021 - Current
Cerritos College District City, STATE,
  • Planned and implemented strategies to grow revenue.
  • Implemented and prepared comprehensive business plans to expand business.
  • Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
  • Coordinated activities with other departments to expedite work and improve interdepartmental performance.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Guided and motivated staff to drive maximum performance.
  • Managed staff, financials and key performance indicators to facilitate business operations.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Cultivated and maintained relationships to promote positive work culture.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Built strong referral network to generate new business opportunities.
  • Drafted mission and vision statements to outline objectives and motivate employees.
  • Generated reports to review data and issue corrective actions for improvements.
  • Partnered with staff to create professional development plans to support personal and business growth.
Assistant Director, Engineering Services, 05/2018 - 05/2021
California State University City, STATE,
  • Mentored new employees on industry practices and business operations.
  • Managed schedules by completing work accurately and on time.
  • Monitored team compliance with safety and health guidelines.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Handled incoming and outgoing mail, email and faxes.
  • Managed staff, financials and key performance indicators to facilitate business operations.
  • Coached and guided direct reports on day-to-day operations and company policies and procedures.
  • Cultivated and maintained relationships to promote positive work culture.
  • Met with stakeholders to address issues and implement solutions.
  • Directed special projects and daily operations.
  • Created and enforced processes to boost company productivity.
  • Oversaw purchasing and inventory to retain physical assets.
  • Generated reports to review data and issue corrective actions for improvements.
  • Developed department performance goals and methods for achieving milestones.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Established budgets and tracked expenses to drive operational efficiency.
Physical Plant Manager, 01/2013 - 04/2018
Kettering University City, STATE,
  • Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 15.
  • Gave direction and leadership to all levels of employees and managers.
  • Improved workflow processes to maximize efficiency and enhance operations.
  • Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
  • Oversaw employees and related programs to maximize team productivity and facility output.
  • Adjusted and improved processes to maximize efficiency.
  • Increased plant safety by implementing proactive strategies and well-structured training.
  • Supported departments in successfully utilizing available labor, materials and equipment resources for production.
  • Eliminated materials waste and unnecessary labor hours to reduce costs.
  • Documented and evaluated data about all aspects of production to assess areas in need of improvement.
  • Created and oversaw viable strategies for continuous improvement.
  • Managed areas of manufacturing, safety, inventory control and process implementation.
  • Consolidated various shifts to streamline operations.
  • Developed and implemented new training program that focused on production quality, food safety and staff safety.
  • Exceeded customer expectations and achieved KPIs by focusing on optimization of daily functions.
  • Coordinated maintenance strategy for equipment, including predictive and preventive measures.
  • Directed daily operations at 3,000,000 sq. ft. manufacturing plant.
Facility Maintenance Superintendent, 07/2001 - 12/2012
Gilbane Construction Management / General Motors City, STATE,
  • Managed building and equipment maintenance for heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular, and machinery work.
  • Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
  • Recorded facilities work in official logs and meticulously tracked and followed recommended maintenance schedules to keep company operating smoothly and meeting customer needs.
  • Trained company teams to recognize and report serious or dangerous mechanical and electrical problems immediately and to perform basic maintenance without need for mechanic.
  • Managed replacement parts inventory using electronic tracking system to pinpoint current parts levels, flag shortages and initiate reordering promptly to avoid production interruptions.
  • Rebuilt machinery per manufacturers' designs and retrofitted and upgraded machinery per in-house design to improve equipment reliability or performance and optimize production.
  • Completed specialized technical work, general maintenance and customer servicing.
  • Kept thorough records of service actions and customer information.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Followed instructions regarding duties and assignments for facility and machinery maintenance.
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
  • Completed assignments on-time and under budget.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Managed and delegated duties to 60 employees.
  • Developed process improvements to increase reliability and equipment performance.
  • Inspected equipment for quality and supervised installations to prevent errors.
  • Organized and implemented new assignments based on schematic diagrams.
Education and Training
Doctorate: Education Administration, Expected in 05/2024
California State University - ,
Master of Arts: Education Leadership, Expected in 05/2021
California State University - Northridge, CA
Bachelor of Science: Construction Technology, Expected in 05/2018
Siena Heights University - Adrian, MI
Associates Degree: Building Construction, Expected in 03/2013
Charles Stewart Mott College - Flint, MI
R Builders License, SOM Exp. 2023: Construction Management, Expected in
License | Department of Labor - Michigan,
OSHA 510, OSHA 10hr & 30hr Non-expiring: , Expected in 05/2018
Certification | California State University - Carson, CA
Johnson Controls Extended Architecture Non-expiring: , Expected in 03/2021
Certification | JCI Training Center, Iowa - ,

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    School Attended

    • California State University
    • California State University
    • Siena Heights University
    • Charles Stewart Mott College
    • License | Department of Labor
    • Certification | California State University
    • Certification | JCI Training Center, Iowa

    Job Titles Held:

    • Director, Physical Plant & Construction Services
    • Assistant Director, Engineering Services
    • Physical Plant Manager
    • Facility Maintenance Superintendent


    • Doctorate
    • Master of Arts
    • Bachelor of Science
    • Associates Degree
    • R Builders License, SOM Exp. 2023
    • OSHA 510, OSHA 10hr & 30hr Non-expiring
    • Johnson Controls Extended Architecture Non-expiring

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