Results-driven community service professional and manager with 35 plus years in the public sector. Highly personable, with extraordinary attention to detail and talent for gaining trust.
*Interacted with the public on a daily basis and directed 300 volunteers.
*In addition, raised monies from fund raising activities on average of $80,000 per year.
*Increased volunteer coverage by 20%.
*Increased sales volume in the Gift Shop by 20%.
*Obtained Certification -- Certified Volunteer Director, Activity Director Certified, Certified Dementia Practitioner.
*Served on the board for Senior Enrichment Services.
*Currently on the board for The Clothing Bank.
*Recruited, scheduled, and directed 275 plus volunteers.
*Oversaw all activities in a Gift Shop. Scheduled and conducted fund raising activities.
*Was in charge of the Fisher-Titus Auxiliary.
*Was responsible for and handled all secretarial functions related to this position.
*Created the activity program at The Carriage House of Fisher-Titus Medical Center.
*Obtained a CDL C at this time and drove the Carriage House bus along with all other duties as Activity Coordinator.
*Sold life insurance policies and annuities.
*Moved in to management and handled a staff of 4 agents.
*Addressed questions and concerns from the general public.
*Solicited contributions and participation from local businesses to promote and improve community events and activities.
*Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.
*Estimated and justified financial, staffing, facilities and equipment costs based on project needs and available resources.
*Maintained up-to-date and accurate program files and records. Reviewed staff work and gave comprehensive and constructive feedback.
*Monitored program budgets and costs to verify expenses were within budget parameters.Identified maintenance and safety issues at program facilities and coordinated repairs.
*Developed and published a monthly citizen newsletter.
*Directed the proper use of program facilities by staff and the general public.
*Wrote and distributed news releases.
Business, Management and Education coursework
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