director of veterans affairs 35 hrs wk salaried resume example with 17+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Resourceful Veterans advocate, gifted in connecting clients to appropriate benefits, while reducing the amount of time needed to find and apply to the relevant resource. Takes pride in researching and understanding State and Federal Laws and Regulations as applied to benefits and programs worked with on a daily basis. Skilled at meeting and exceeding expectations of clients. Service-oriented and quality-focused with demonstrated success for over 10 years of experience. Hands-on individual boasting a career spent managing administrative tasks in a fast-paced office with relative ease.

  • Group and Individual Instruction
  • Decision Making
  • Verbal and Written Communication
  • Events Coordination
  • Deadline Adherence
  • Presentation Creation
  • Personable and Approachable
  • Recordkeeping and File Management
01/2012 to Current Director of Veterans Affairs, 35 Hrs/Wk, Salaried Vse Corporation | Alexandria, VA,
  • Multi-Accreditation with the U.S. Department of Veterans Affairs with the purpose of revising, preparing, and processing claims.
  • Completed over 6,000 claims for veterans, surviving spouses, and family members of the County awarding over $8M in benefits.
  • Worked with veterans to enroll them in VA Healthcare System and Vet Center ensuring they obtain necessary medical care.
  • Organized Counties first Veterans Expo & Career Fair bringing together over 70 vendors with various services offered to veterans.
  • Served as primary contact for Veterans, beneficiaries, and their representatives to determine the best benefit to pursue.
  • Navigated various electronic databases with multi-level programs on local, state, and federal platforms including Burial registries, PA DMVA Portal, VBMS, SHARES, and others.
  • Reviewed correspondence generated by the VA for further entitlements to benefits with the local, state, and federal government.
  • Interpret and educate clients on 38 CFR as it applies to benefits, eligibility factors of qualifying claims, medical and legal terminology.
  • Participated in workshops and training sessions to extend knowledge and improve skills set in Veterans Affairs laws and regulations.
  • Key Speaker for over 10 outreach events informing, the community, veterans, and family members of services and benefits offered by the VA.
08/2005 to Current Platoon Sergeant PA Army National Guard | City, STATE,
  • Motor Transport Operator with 17 years of accident-free driving, skilled with operating various military vehicles ranging for basic Government van through 10-ton rated trucks.
  • Mentored and maintained accountability of 10 Soldiers in the Distribution Platoon with various Military Occupational Skills, providing guidance, personal and professional development, leading 3 Soldiers to advance their careers through promotions.
  • PA Master Driver Trainer since 2017 for Company, licensing over 300 drivers through GCSS-Army, while ensuring the company maintains qualified drivers.
  • Appointed as Company Unit Prevention Leader, coordinating and conducting over 30 random urinalysis tests, according to the Army Substance Abuse Program.
  • Worked simultaneously with Company XO to create and implement the BN SOP for Ammunition Storage and Handling to be followed by all Line Companies within BN.
  • Delegated Authority for the BN to sign, receive and transport Class V supplies, with certifications in Hazmat 45, 67, 75 and 108.
  • Certified Unit Movement Officer assisting with organizing and supervising the movement, deployment and redeployment of over 50 pieces of Company equipment during major movements.
11/2011 to 01/2012 Logistics Supply Technician North Carolina National Guard | City, STATE,
  • Worked directly with the Company Supply Sergeant to reconcile inventory, material control sheets and stock records.
  • Maintained accountability of highly sensitive documents and equipment that valued in excess of $10M.
  • Continuously retained a 100% accountability of all inventory during drill weekends.
  • Reorganized the records keeping system to streamline manuals and binders for a more user friendly office.
Education and Training
Expected in 12/2004 to to Bachelor of Criminal Justice | Criminal Justice Tiffin University, Tiffin, OH, GPA:
Expected in to to | Paralegal Technology Cartaret Community College, Moorehead City, NC, GPA:
  • Adjutant General's Office State Certification for County Service Officers
  • American Legion Accredited Service Officer

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Resume Overview

School Attended

  • Tiffin University
  • Cartaret Community College

Job Titles Held:

  • Director of Veterans Affairs, 35 Hrs/Wk, Salaried
  • Platoon Sergeant
  • Logistics Supply Technician


  • Bachelor of Criminal Justice
  • Some College (No Degree)

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