Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Expert human resources professional with more than 25 years of experience leading all areas of human resources in union and non-union settings in healthcare and manufacturing. Committed to ensuring organizational success and high employee engagement through exceptional employment programs. Proactive and positive team player with unparalleled integrity and proven skills in establishing rapport with internal and external colleagues at all levels. Distinct passion for Total Rewards, especially employee benefits and recognition and rewards programs.

  • Advanced Critical, Analytical and Strategic Thinker
  • Tenacious Problem-Solver
  • Highly-Organized and Detail-Oriented
  • Respected Teacher, Mentor and Adviser
  • Expert Knowledge of Employment and Benefits Laws
  • Excellent Communicator and Champion of Continuous Improvement
  • Strong Advocate for Employment Equity
Work History
Director of Total Rewards, 10/2005 to 07/2021
OliveJacksonville, FL,
  • Held positions of Total Compensation Administrator (2005-2009), Total Compensation Manager (2009-2013), and Director of Total Rewards (2013-2021).
  • Planned, designed, managed, implemented and evaluated comprehensive compensation and benefits program for $1B regional healthcare system with 7,000 employees.
  • Created system total rewards philosophy and strategy to ensure market-competitiveness.
  • Streamlined and integrated numerous compensation and benefits programs upon acquisition of new subsidiaries; consolidated and terminated duplicate, outdated and high-cost healthcare and retirement benefits programs resulting in significant cost savings.
  • Developed and continuously improved compensation and benefits policies, programs, employee communications and education.
  • Advised leaders on pay decisions and organizational design.
  • Advised labor relations team in preparation for union contract negotiations for ten different units.
  • Developed and implemented system recognition and rewards program including Top Performers Award program and On-the-Spot points award program.
  • Developed and implemented comprehensive voluntary benefits program at no cost to employer.
  • Collaborated regularly with internal colleagues in finance, human resources and information technology, as well as external vendors, legal counsel and consultants, to ensure seamless, accurate, cost-effective and compliant administration of all total rewards programs.
  • Earned World-at-Work Seal of Distinction award and Marsh & McLennan Agency TrendBenders award.
Human Resources Manager, 1997 to 2005
Atlantic Health SystemTotowa, NJ,
  • Managed all human resources activities in 340-employee, non-union, Japanese-owned automotive manufacturing facility in Mt. Pleasant, and 50-employee corporate office in Brighton, including human resources staff of six associates.
  • Managed all corporate benefits programs, including reviewing costs and claims data, proposing changes and improvements to executive committee, working with brokers and vendors, and communicating with participants.
  • Managed compensation and performance management programs, including maintaining and updating job descriptions, collecting and reviewing market data and proposing salary changes to executive committee.
  • Managed recruiting and retention programs, associate relations issues, handbook policy development, legal compliance issues, leadership training programs, social and community programs, and budget/cost control programs.
  • Implemented numerous improvements including corporate wellness and lifestyle management program, Employee Assistance Program, tuition reimbursement program, on-site temporary service program with Kelly Services, electronic time and attendance payroll system, and HRIS database program through ADP.
Human Resources Manager, 1995 to 1997
Atlantic Health SystemMorristown, NJ,
  • Initially held position of Human Resources Administrator in 800-employee unionized automotive manufacturing facility in Newton, IL (1993-1995). Promoted to Human Resources Manager in 1995.
  • Managed human resources and labor relations matters in 300-400 employee unionized automotive facilities, including human resources staffs of 2-3 associates.
  • Managed departmental budgets.
  • Negotiated employee grievances with local union committee members.
  • Recruited and hired employees.
  • Facilitated quality improvement teams.
  • Managed safety and workers' compensation programs. Implemented improvements to safety performance.
  • Developed training program to comply with business and QS-9000 requirements.
  • Developed and managed employment policies, including improved attendance policy while in Bay City. Managed all employee-related matters, including negotiating final union contract and providing outplacement support, in conjunction with closure of facility in Morganfield, KY.
Master's Degree: Labor And Industrial Relations, Expected in
Michigan State University - East Lansing, MI,
Bachelor of Arts: Spanish & Russian, With Honor, Expected in
Michigan State University - East Lansing, MI,

Senior Professional in Human Resources (SPHR)

Society for Human Resource Management-Senior Certified Professional (SHRM-SCP)

Additional Information
  • Adjunct Instructor - Human Resources Certification Institute Preparation Course, Saginaw Valley State University
  • Board Member, Adviser and Human Resources Committee Chair, West Midland Family Center
  • Member of Society for Human Resource Management
  • Member of Valley Society for Human Resource Management
  • Member of Leadership Midland Alumni Association

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School Attended

  • Michigan State University
  • Michigan State University

Job Titles Held:

  • Director of Total Rewards
  • Human Resources Manager
  • Human Resources Manager


  • Master's Degree
  • Bachelor of Arts

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