director of student resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
A resourceful team player, seeking a challenging opportunity as a Financial Analyst, where my education and experience will be capitalize to support the team and offers continuous professional development.
  • Microsoft Excel, Word, PowerPoint, Access, and Project.
  • Proficient in Electronic Student Information System experience: CampusVue
Director of Student, 04/2011 - 07/2014
Education First Pittsburgh, PA,
  • Responsible for strategic planning, implementation, management and administration of the University's state, private and federal Student Financial Aid programs.
  • Work across organizational boundaries, including the Director of Education, Student Success Coordinator, Director of Enrollment, Director of Career Service, and the Registrar to ensure student success.
  • Knowledgeable of the federal student financial aid programs; the computerized systems and data processing operations.
  • Ensure Financial Aid and all Alternative funding is in place for all students.
  • Analysis and prepare financial data and reports for the University's President.
  • Schedule staff as necessary to provide service at the times most appropriate; to meet the needs of the students.
  • Counsel current and prospective students on all matters related to financial aid and billing/payment.
  • Counsel students on the financial and academic implications, of withdrawal from individual course work and/or from the university.
  • Provide supervision, training, goal setting and performance evaluation for all full and/or part-time Student Finance and Student Accounts staff in accordance with campus policies and procedures.
  • Train work-study, student staff, member on basic financial aid concepts, policies and procedures.
  • Prepare applications and reports for federal and state agencies; coordinate reviews and audits for federal and state student aid administration and funding.
  • Work with the Director of Education and Student Success Coordinator to assure student satisfaction and maximize retention.
  • Collaborate with the Director of Enrollment to develop financial aid award strategies; construct and use predictive enrollment models designed to achieve institutional objectives.
  • Work with Student Finance staff to assure; endowed scholarships are awarded in compliance with donor specifications.
  • Assist the Registrar to provide student service in the areas of drop/adds, withdrawals, resolving scheduling questions and in providing screening and referral service for more complicated enrollment related issues.
  • Continuous monitoring of student payment plans, disbursements of Title IV funds, processing of Agency funds, certifying Veteran Administration funds and Alternative loan funds on accounts.
  • Responsible for meeting budgeted bad debt, reducing accounts receivables and cash collections monthly.
  • Maintain liaison with federal, state, and other agencies to answer questions, resolve problems, provide data, interpret and apply changes in rules and regulations concerning financial aid.
Director of Student Accounts, 01/2007 - 04/2011
Publicis Groupe Sa Ashburn, VA,
  • Responsible for management of day-to-day operations, of the Student Accounts department.
  • Analysis and prepare financial data and reports for the Campus President.
  • Work with the Director of Education and Student Success Coordinator to assure student satisfaction and maximize retention.
  • Administration of the campus's state, private and Federal Student Financial Aid programs.
Front Desk Manager/Trainer, 01/2007 - 01/2007
Strategic Education, Inc. Corpus Christi, TX,
  • Experienced in people management and front desk customer service operations.
  • Knowledgeable of professional Spa services and treatments.
  • Responsible for follow up on member requests and comments.
  • Managed schedule and maintain front desk operations.
  • Assist with stock and inventory system, and trainer of all aspects of spa operations.
Finance Manager, 01/2006 - 01/2007
University Of Phoenix City, STATE,
  • Manage the campus and divisional level accounts receivable.
  • Responsible for financial aid daily operations and activities to ensure compliance with university's requirements, policies and procedures, as well as, federal regulations.
Lead Financial Services Counselor, 12/2004 - 01/2006
University Of Phoenix City, STATE,
  • Responsible for supporting the campus financial and accounting processes by assisting campus personnel.
  • Ensured each student's financial processes were completed in compliance with established federal, state, regulations and University policies.
Associate Enrollment Counselor, 01/2004 - 12/2004
University Of Phoenix City, STATE,
  • Assisted students with the enrollment process and advised them on course selections toward their desired degree.
  • Developed, planned, and implemented internal incentives to increase enrollment.
  • Conducted interactive orientation, with new and incoming students, to increase student retention.
Education and Training
Master of Business Administration: Finance, Expected in May 2012
University of Phoenix - Phoenix, AZ
Status - Finance
Bachelor of Arts: Business/Economics, Expected in
Kalamazoo College - Kalamazoo, MI
Status - Business/Economics
academic, accounts receivables, accounts receivable, Agency, basic, billing, customer service, data processing, Finance, Financial, financial and accounting, funds, goal setting, inventory, Director, people management, Access, Microsoft Excel, PowerPoint, Word, organizational, personnel, policies, processes, scheduling, strategic planning, supervision, trainer
Activities and Honors
Zeta Phi Beta Sorority, Incorporated Western Michigan Tau Delta Chapter Order of Eastern Star PHA Priscilla #21 Member of True Rock Church Association of Veteran Education Certifying Officials Claire I

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Resume Overview

School Attended

  • University of Phoenix
  • Kalamazoo College

Job Titles Held:

  • Director of Student
  • Director of Student Accounts
  • Front Desk Manager/Trainer
  • Finance Manager
  • Lead Financial Services Counselor
  • Associate Enrollment Counselor


  • Master of Business Administration
  • Bachelor of Arts

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