director of stations resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.
Skills
Issues Resolution
Team Building
External and Public Relations
Legal and Regulatory Compliance
Experience
11/2014 to Current
Director of StationsAmerican Security, L.L.C. – Wisconsin Dells, WI,
Recruited, hired and trained employees on operations and performance expectations.
Managed staff, financials and key performance indicators to facilitate business operations.
Guided and motivated staff to drive maximum performance.
Developed and presented new ideas and conceptualized new approaches and solutions.
Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
Planned and implemented strategies to grow revenue.
Coordinated activities with other departments to expedite work and improve interdepartmental performance.
Developed and implemented strategic sales plan to accommodate corporate goals.
Researched and negotiated pricing to reduce cost of equipment and supplies.
Recommended corrective actions to conform to quality specifications.
Successfully improved employment turnover through creating incentive and training programs.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated with others to discuss new opportunities.
Recognized by management for providing exceptional customer service.
Delivered products to customer locations on time.
Achieved cost-savings by developing functional solutions to problems.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
11/2008 to Current
Security DirectorCity Of Coconut Creek – Coconut Creek, FL,
Recorded required data for incident reports and files.
Set and managed security policies covering operations.
Trained new security officers on safety protocols and company standards.
Oversaw highly effective security team and managed scheduling and resource allocation.
Developed and implemented training methods to promote improved officer performance.
Assessed company security risks and developed actionable solutions to be presented to management.
Implemented new security protocols to prohibit trespassing and increase safety.
Co-operated with law enforcement agencies to provide evidence and assist with investigations.
Guarded restricted areas to prevent unauthorized entry.
Addressed problems quickly and reported clear information while working under minimal supervision.
Verified photo IDs and tickets to allow guests passage.
Completed incident reports to record security or loss prevention incidents.
Reported safety hazards for remediation response.
Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Warned persons of rule infractions or violations and evicted violators from premises.
Searched individuals and baggage for weapons and other prohibited items.
05/1997 to 11/2008
Fire LieutenantDept Of Defence - Navy – City, STATE,
Prepared records and reports of company responses to fires or other emergencies.
Responded to fire and emergency alarms and evaluated emergency to direct company operations.
Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
Conducted fire prevention and suppression operations.
Performed fundamental firefighter and driver duties.
Established and managed water supplies to support suppression activities.
Supported continuing operations and rehabilitation of firefighting equipment by identifying new community resources.
Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.
Developed and implemented training procedures for newly hired personnel.
Inspected buildings to determine compliance with fire codes and fire prevention protocols.
Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
Managed staff schedules for shifts and events to minimize overtime costs.
Collaborated with Hazmat to clean up chemical and oil spills.
Elevated assigned fire station into top-performer in area, resulting in honors, awards and accolades.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Education and Training
Expected in 06/1980 to to
High School Diploma: Bellefield High - Manchester Jamaica, GPA:
Languages
English:
Professional
Negotiated:
Accomplishments
Promoted to Director of Stations due to Working with TSA and other Law Enforcement offices that achieved Secure working environment, Liaison with Airport Management, Security etc in nine countries locally and in the carribbean
Certifications
Fire Fight 1 and 2, inspector 1 and 2, Driver Operator, DOD - 1990 thru 1995
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