director of special events resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Talented Event Director with 12 years of experience in successfully planning and executing events for internal and external customers. Consistently exceeds clients' expectations when managing costs and recognizing opportunities for improvement. Proven ability to develop data-driven strategies to promote events and maximize reach. Superior skills in adaptability and working in both team-based and independent capacities. Brings strong work ethic excellent organizational skills to any setting. Eager to begin new challenge with successful team.

  • Project Management
  • Business Development & Outreach
  • Excellent communication skills
  • Event Planning
  • Great interpersonal abilities
  • Structured Leadership
  • Strong organizational, analytical, and coordination
  • Problem-solving abilities
  • Event Marketing & Communications
  • Account Management
  • Internal/external sales approachNon Profit Procurement
Director of Special Events, 05/2016 to Current
Highgate HotelsDuluth, GA,

Leads and manages all aspects of client events, project teams and vendor for the special events department. Oversees the event development process, from initial proposal phase to onsite event implementation.

  • Responsible for sales and planning all aspects of corporate & special event functions.
  • Review event information, develop reports, procure data
  • Plan events ranging between small social gatherings to 3500+ guests.
  • Manage event sales team and assists them with achieving their goals.
  • Cultivate and maintain relationships with current and potential clients
  • Focus on current/new client outreach programs, open houses, bridal shows, proposals and make sales presentations to prospects.
  • Hires, trains and develops managers, and is actively involved in the development of service techniques, menu presentation, policies and procedures.
  • Maintains clients database and builds and maintains relationship with vendors.
  • Grew revenues $2.5 million in 2019 by closing on leads generated from special events.
  • Design and maintain spreadsheets documenting vendor, facility and guest information.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Participated in industry events.
  • Organize corporate luncheons, dinners, conferences and special events.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lead Server & Onsite Chef, 02/2013 to Current
Duos CateringCity, STATE,

Liaison between planner & client throughout the duration of the event. Executed details by managing staff and providing superior food quality.

  • Communicate with venue personnel to coordinate event logistics.
  • Review banquet event orders to determine room layouts and schedule staff.
  • Coordinate with employees to arrange tables, chairs and other equipment needed for functions.Train staff, including servers and bartenders.
  • Organize and laid out buffet equipment, food displays and other items such as floral arrangements, food stations & bar service.
  • Mentor and coach team of banquet setters and other event personnel.
  • Correspond with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
  • Participate and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Maintain detailed records of stock and reviewed inventory to plan events.
  • Plate dishes using tasty garnishes and sauces to appeal to and delight patrons.
  • Supervise food preparation, delivery and quality to ensure satisfaction.
  • Prepare mise en place every shift to promote efficient preparation of signature dishes.
Event Planner/Administrative Assistant, 08/2008 to 05/2016
Lisa Dupar CateringCity, STATE,

Provided exemplary service to match product quality and lead the industry with innovative creations for design and food implementation.

  • Designed contracts, collected fees and booked venues for events.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Maintained close communication with clients to mitigate service issues.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Coordinated vendors, timelines and budgets for events.
  • Performed site evaluations, customer surveys and team audits.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided administrative support to ensure efficient operation of office.
  • Answers phone calls, schedules meetings and supports visitors.
    Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Made travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.
    Supports team by performing tasks related to organization and strong communication.
  • Ensured operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
  • Provided information by answering questions and requests.
  • Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
  • Contributed to team effort by accomplishing related results as needed.
Education and Training
Associate of Arts: , Expected in 2006 to North Seattle Community College - Seattle, WA
: Culinary Arts, Expected in to Seattle Culinary Academy - Seattle,

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Resume Overview

School Attended

  • North Seattle Community College
  • Seattle Culinary Academy

Job Titles Held:

  • Director of Special Events
  • Lead Server & Onsite Chef
  • Event Planner/Administrative Assistant


  • Associate of Arts
  • Some College (No Degree)

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