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director of security resume example with 14+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Operations professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Security Regulations
  • Equipment Inventory Maintenance
  • Security Strategies
  • Safety Oversight
  • Business Operations Management
  • Set Organizational Policies
  • Sales and Marketing
  • Customer Service
  • Business Management Principles
  • Overseeing Logistics
  • Quality Assurance
  • Continuous Quality Improvement (CQI)
  • Corrective Actions
  • Profit and Loss Control
Work History
08/2017 to Current Director of Security Marriott International | Saint Thomas, ND,
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
  • Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Implemented comprehensive security plans to provide highest levels of protection for facilities.
  • Determined security budgets and identified opportunities to optimize resource utilization.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
08/2010 to 07/2017 Regional Operations Manager Emcor Group, Inc. | Buffalo, NY,
  • Traveled to over 5 locations per month to manage each store and perform reviews of individual managers and employees.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Developed processes to save on costs and prevent losses.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Analyzed market trends and customer feedback to develop new strategies for improving operations.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
04/2008 to 08/2010 District Operations Manager Ce Power | Walled Lake, MI,
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Traveled to over 7 locations per month to manage each facility and perform reviews of individual managers and employees.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Developed processes to save on costs and prevent losses.
Education
Expected in 05/1984 Bachelor of Arts | Business Administration And Management Dillard University, New Orleans, LA, GPA:

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Resume Overview

School Attended

  • Dillard University

Job Titles Held:

  • Director of Security
  • Regional Operations Manager
  • District Operations Manager

Degrees

  • Bachelor of Arts

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