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director of sales development resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Self-assured Sales Development Manager polished in preparing and developing successful sales strategies and directing collaborative sales teams. Offering 25 years of vast experience determining creative and innovative approaches to fulfill business goals. Disciplined collaborator focused on quickly mastering new roles and technologies to achieve positive results. Determined Sales Development Manager with 20 years of hands-on experience directing sales departments in Produce. Expertise in sales management, project development and forecasting. Proficient in Salesforce coupled with proven track record of consistently exceeding performance objectives. Results-driven Sales Manager bringing 20+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Inspiring manager with extensive experience in product industries and 15 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

Skills
  • Customer Acquisition
  • Account Servicing
  • Trend Analysis
  • Business Requirements Gathering
  • Sales Team Training
  • Client Base Retention
  • Key Account Development
  • Customer Complaint Resolution
  • Employee Retention
  • Verbal and Written Communication
  • Territory Management
  • Account Management
  • Budgeting and Expenditures
  • Brand Development and Marketing
  • Direct Sales
  • Customer Service
  • Cold Calling
  • New Hire Onboarding
  • New Business Development
  • Customer Billing
  • Price Structuring
  • Sales Targeting
  • National Account Management
  • Sales Territory Growth
  • Relationship Building
  • Recruiting and Hiring
  • Decision-Making
  • Sales Process
  • Sales Tracking
Experience
04/2022 to Current
Director of Sales Development Blueboard San Diego, CA,
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Tracked monthly sales to generate reports for business development planning.
  • Maintained professional network of potential clients and business opportunities.
  • Created and maintained sales environment to support business objectives.
  • Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • Built partnerships and strategic alliances to extend organization's brand and increase avenues of support.
  • Developed comprehensive business development plan to achieve sustainability and annual budget goals.
  • Co-developed quota and compensation plan to motivate and reward sales staff.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
  • Mentored team members to create clear paths toward career goals.
  • Resolved customer complaints regarding sales and service.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Supported sales team members to drive growth and development.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Prepared budgets and approved budget expenditures.
04/1999 to 03/2022
GM Advance Auto Parts Depew, NY,
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Tracked monthly sales to generate reports for business development planning.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Led employee evaluations with constructive feedback to boost performance.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Formed and sustained strategic relationships with clients.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Forecasted customer demand to set prices or credit terms for goods or services.
02/1993 to 03/1999
List Manager Name-Finders Lists, Inc. City, STATE,
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Proposed or approved modifications to project plans.
Education and Training
Expected in 1995 to to
GED:
Mission High School - San Francisco, CA
GPA:
Languages
Spanish: C2
Proficient
Negotiated:
Websites, Portfolios, Profiles
  • Linkedin

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Resume Overview

School Attended

  • Mission High School

Job Titles Held:

  • Director of Sales Development
  • GM
  • List Manager

Degrees

  • GED

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