Director of Sales and Market Development Resume Example
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DIRECTOR OF SALES AND MARKET DEVELOPMENT
Professional Summary
Influential Insurance Sales Agent with 7 years of experience customizing Home, Auto, Health, Life, Dental, Vision & Ancillary insurance programs, explaining features/benefits, advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Microsoft products and multiple CRM Software.
Certifications
215 Licensed Insurance Agent-Current
4-40 Licensed Customer Service Representative- Current
220 General Lines Agent - In progress
CMS/FFM 2022 Certification- Current
2022 Medicare Certification - Current
1million/3million E&O Insurance - Exp: 7/22
Accomplishments
2019 & 2020 Top Producers Award with FL Blue
Regionally Recognized as a Top 100 Producer with IHC Group
Nationally Recognized as a Top 100 Producer with National General
Industry Skills
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Work History
AssurantDirector of Sales and Market Development | Independence , OH | January 2018 - August 2021
- Incorporated effective SMS, RVM & Press1 marketing campaigns generating over 3-5,000 inbound lead traffic.
- Hired, trained & coached 100's of agents & managers.
- Increased monthly Sales from 500 to over 2,000 policies within 24/mo generating over 15 million in gross commission.
- Incorporated Cross Selling sales strategies, boosting sales additional 86%
- Implemented systems and procedures to increase sales.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Led solution selling strategy initiatives to maximize sales of Insurance Products.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Identified opportunities for growth within South East territory and collaborated with sales teams to reach sales goal.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
GartnerInsurance Sales Agent | Midvale , UT | November 2015 - January 2018
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Quoted and calculated premium rates for policies, using rate book, Ezlynx/Salesforce/AgencyBloc and calculator.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales 82%.
- Conducted research on insurance packages and investment options to generate client recommendations.
- Handled approximately 800 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
- Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 46%.
- Met and exceeded revenue goals by 65% through generating new leads and identifying new clients.
- Upsold additional products and services after identifying customer needs and requirements.
Terra Tech CorpSales Executive | Oakland , CA | January 2015 - November 2015
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
- Set up appointments with potential and current customers to promote new products and services.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Achieved sales goals of Triple Bonus and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Bev Smith Kia Of StuartSales Associate | City , STATE | December 2013 - January 2015
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.
- Completed registration paperwork and sales documentation.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Exceeded sales quotas by 35% or more.
- Generated consistent referrals and repeat business by providing exceptionally knowledgeable and friendly service.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Outlined sales, warranty and service procedures.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Demonstrated vehicles and features, and conduct test drives.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Education
Associate of ScienceMedical AssistingKeiser UniversityCity, January 2012
- Coursework in Anatomy, Phlebotomy and Radiology
- Minored in Business Administration
High School DiplomaFaulkenburg Academy City, January 2005
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Resume Overview
School Attended
- Keiser University
- Faulkenburg Academy
Job Titles Held:
- Director of Sales and Market Development
- Insurance Sales Agent
- Sales Executive
- Sales Associate
Degrees
- Associate of Science Medical Assisting
High School Diploma
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