Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Microsoft Office (Word, Excel, Power Point), Effective Communicator, Results Driven, ability to build relationships, identifies and recruits talent, Customer focused, strong leadership skills
Experience
Director of Rental, 12/2011 to Present
Cisco Systems, Inc.Annapolis Junction, MD,
  • Responsible for communicating overall business forecast, market conditions, internal/external opportunities and challenges to executive leadership.
  • Responsible for managing company vision to all direct reports.
  • Responsible for ensuring Customer Satisfaction targets of 90% or better.
  • Responsible for managing relationships within all department heads to ensure positive collaboration within the business, customer and employees.
  • Responsible for developing and implementation of market strategies to help gain market share.
  • Responsible for managing $300 million in company assets generating $100 million in revenue with margin targets of 35% or better.
  • Responsible for implementation of company strategies around recruiting, developing, retaining and promoting talent within the organization.
  • Oversaw 85 employees, 6 Mangers, 17 Sales Professionals, 62 entry level employees.
  • Improved CSI metrics from 88% to 95%.
  • Obtained the highest promotion and diversity hire percentages in the rental organization.
  • Exceeded Year over Year targets by 10% or better 4 of the 5 years.
  • Obtained Margins better than 35% every year.
Manager of Rental, 10/2008 to 12/2011
RsmMclean, VA,
  • Assisted Director in ensuring Customer Satisfaction targets of 90% or better were met.
  • Responsible for managing relationships within all department heads to ensure positive collaboration within the business, customer and employees.
  • Assisted Director in developing and implementation of market strategies to help gain market share.
  • Responsible for managing $100 million in company assets generating $45 million in revenue with margin targets of 35% or better.
  • Assisted Director and Managers in executing company strategies around recruiting, developing, retaining and promoting talent within the organization.
  • Responsible for managing 50 employees, 4 Mangers, 8 Sales Professionals, 38 entry level employees.
  • Responsible for Developing Key Talent for future leadership positions.
Commercial Rental Manager, 08/2007 to 10/2008
Ryder Truck RentalCity, STATE,
  • Responsible for executing strategies around recruiting, training, developing, retaining and promoting talent within the organization.
  • Managed and developed 2 Sales People, and 11 entry level employees.
  • Responsible for ensuring Customer Satisfaction targets of 90% or better were met.
  • Responsible for managing accounts receivables and minimizing bad debt.
  • Responsible for managing $25 million in company assets generating $10 million in revenue with margin targets of 35% or better.
  • Responsible for managing relationships between various departments to ensure assets, customers and employees needs were taken care of timely.
  • Increased Utilization by 11.4% YOY.
  • Increased Revenue Per Unit by $192 YOY.
  • Increased Pure Rental Revenue by $173,000 YOY.
  • Increased Margin's by 3% YOY.
  • Pure Rental generated 71.9% of total Rental Revenue.
Business Development Manager, 01/2006 to 08/2007
Ryder Truck RentalCity, STATE,
  • Responsible for increasing contractual fleet counts at 6 locations.
  • Responsible for mentoring Market Development Managers.
  • Responsible for reporting market conditions and challenges to upper management.
  • Signed 8 new accounts & $680,000 in revenue through July 2007.
  • Sold $780,000 in revenue in 2006.
  • Signed 17 new accounts in 2006.
  • Signed most new accounts in West Region in 2006.
  • Sales Pipeline maintained at over $5 Million.
  • Trained and Developed 3 Market Development Managers in 2006.
Market Development Manager, 11/2003 to 01/2006
Ryder Truck RentalCity, STATE,
  • Responsible for increasing over-all customer base in both our rental and lease product lines.
  • Responsible for understanding market conditions.
  • Responsible for improving customer satisfaction.
  • Sold over $1 million in Rental and Lease revenue combined in 2005.
  • MDM of the Year in 2005.
  • Most new Rental Accounts (156) by MDM in 2005.
  • Trained and Developed 4 Management Trainees.
Education and Training
Bachelor of Business Administration: Finance, Expected in 2002
Southwest Texas State University - San Marcos, TX
GPA:
Finance President of Sigma Tau Gamma Fraternity. Additional Training PROS, RAM Workshop, RAM Closing skills, Sales Excellence, Xtreme Sales, Strategic Negotiations, Financial Aspects of Leasing, Stepping up to Management, Time Management Workshop, DOCS, Litigation Avoidance, Managing Diversity Training, New Hire Management workshop, Speaking at the C level.
Skills
accounts receivables, C, Closing, Customer Satisfaction, Financial, leadership, leadership skills, Litigation, Director, Managing, market strategies, market, Market Development, mentoring, Excel, Microsoft Office, Power Point, Word, Negotiations, Communicator, promotion, Speaking, RAM, recruiting, reporting, Sales, Strategic, Time Management, vision
Additional Information
  • Awards and Recognition Director of Rental of the Year 2015, Rental Master 2014, Top BU Award 3 years 2012-2015, Business Development Manager Most New Accounts 2006, Market Development Manager of the Year 2005
Activities and Honors

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

60Fair

resume Strength

    Resume Overview

    School Attended

    • Southwest Texas State University

    Job Titles Held:

    • Director of Rental
    • Manager of Rental
    • Commercial Rental Manager
    • Business Development Manager
    • Market Development Manager

    Degrees

    • Bachelor of Business Administration

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in: