Experienced Revenue Cycle manager with over 16 years of experience in medical billing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements to increase profits. Recognized for inspiring team members to excel and encouraging creative work environments.
After commuting between Chicago IL and Carmel IN for the past 4 years, have recently stepped down from role as RCM Director in Indiana to work part time for Axia Women's Health from home in Chicago and am exploring additional growth opportunities.
Outstanding employee retention - Managed entire RCM department for a 45 provider group without losing a single team member for over 4 years.
A focus on continuous improvement has resulted in improving RCM benchmarks across the board to exceed common goals in the industry.
Completed a Medical Business Specialist Certification in 2005 at Indiana State Medical Association (ISMA).
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