Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Accomplished law enforcement professional with twenty three years' experience in protecting and serving the public through policing. Expertise in strengthening relationships and trust between civilians and law enforcement agencies and positively influencing crime reporting in high-crime communities resulting in increased public and community safety. Highly skilled in coordinating teams of up to twenty individuals to achieve law enforcement objectives and proven success in coordinating with local and federal agencies to apprehend wanted persons and close criminal investigation cases. Demonstrated leadership in guiding teams to achieve excellence through improved relationships with the public, effective solutions, communication and public safety.

  • Emergency situations management
  • Professional writing
  • Mac and PC proficiency
  • Knowledge of legal standards
  • Budget planning and management
  • Training activity management
  • Dispatching software
  • Proficient with ReportExec and ARMS
  • Strategy management
  • Emergency telephone response
  • Supervision and management
  • Emergency Management Training
  • Skilled Criminal Investigator
  • Community Outreach Event Planner
  • Extensive positive interaction with the community
  • Proficient in drafting/implementing polices and procedures
05/2019 to Current
Director of Public Safety City Of Detroit Detroit, MI,
  • Developed and implemented training methods to promote improved officer performance.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Developed, submitted and defended public safety budgets, monitored expenditure of approved funds and allocated to keep spending within budget.
  • Trained university students, staff and other constituents on personal safety, emergency preparedness and crisis response.
  • Analyzed campus security and safety requirements, determined proper staff deployment for each shift and managed need for overtime work or temporary staff members.
  • Directed fifteen person team of professional public safety staff members, including recruiting, hiring, training, development and performance appraisal.
  • Delegated certain supervisory functions to second-level supervisors and personally assumed command in emergencies or other critical or complex situations.
  • Supervised property entrances and exits and monitored employee safety.
  • Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
01/2011 to 05/2019
Sergeant of Police *Emergency Management Coordinator City Of Memphis Tennessee, IL,
  • Active Shooter/Violent Intruder Presenter.
  • Engaged students in lectures by encouraging sharing of opinions and group interactions.
  • Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
  • Studied successful plans from other locations to assess opportunities to improve program operation.
  • Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
  • Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Earned reputation for good attendance and hard work.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2005 to 01/2011
  • DA Liaison
  • Providing crime prevention tips to the campus community via lectures.
  • Fostered rapport with school personnel and students to build trust and cultivate communication.
  • Reviewed and evaluated evidence to determine validity and admissibility for court hearings.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Improved community safety by conducting field sobriety tests and investigating DUIs and vehicle accidents.
  • Informed shift officers of special areas of emphasis, including properties to watch and noted criminals understood to be in patrol areas.
  • Interviewed subjects, targets and witnesses for information verification and corroboration.
  • Supported community outreach initiatives by implementing school crisis and safety plan.
  • Liaised between legal staff and law enforcement agencies to foster efficient communication.
  • Performed comprehensive searches of people and property to identify controlled substances or contraband.
  • Adhered to all safety protocols and ensured proper handling of equipment, weapons and materials.
  • Served active warrants and subpoenas.
  • Wrote detailed arrest and accident reports.
  • Responded quickly to dispatch and took appropriate action at crime and disaster scenes.
  • Mediated domestic-related disturbances and protected victims from harm.
  • Searched vehicles, buildings, homes and property for evidence and stolen property.
  • Testified under oath in administrative hearings and criminal court cases.
06/1999 to 01/2005
Police Service Technician Oakland Police Department City, STATE,
  • Assisting in criminal investigations involving child abuse, sexual exploitation of minors, and sexual assault allegations.
  • Maintaining a comprehensive database to track the activities and associates of juveniles being forced into prostitution.
  • Working with outside agencies on investigations.
  • Monitoring registered sex offenders in the City of Oakland.
  • Initiating investigations on sex registrants.
  • Interviewing victims and suspects.
Education and Training
Expected in
Bachelor of Arts: Journalism/Mass Communications
California State University East Bay - Hayward, CA,
Expected in
: Law Enforcement
  • POST Supervisory Course
  • POST Certified/licensed to practice law enforcement in the state of California #B124338
  • Field Training Officer
  • Interview and Interrogations
  • Domestic Violence Investigator
  • Sexual Assault Investigator
  • Records Manager

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School Attended

  • California State University East Bay

Job Titles Held:

  • Director of Public Safety
  • Sergeant of Police *Emergency Management Coordinator
  • Police Officer/Corporal of Police
  • Police Service Technician


  • Bachelor of Arts

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