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Director of Practice Services Resume Example

Resume Score: 80%

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DIRECTOR OF PRACTICE SERVICES
Professional Summary

Self-motivated and enthusiastic sales representative with exceptional interpersonal and communication skills. Ability to present complex data and information in a clear, concise and professional manner. Analyzes sales and market data for assigned territories and proactively implements sales strategies to meet and exceed sales goals. Excellent trust and rapport building as well as sound business judgement. Differentiates products from competitors by delivering features and benefits and selling with conviction. Strong aptitude to learn computer hardware and software. Flexibility to quickly adapt to change.

Skills

Passionate and Results Driven

Consultative Sales Style

Relationship Building

Outstanding Customer Service

Strong Analytical Capability

Negotiation Skills

Work History
Director of Practice Services, 04/2009 to 04/2020
River Valley Pediatricians, Inc. – Cincinnati, OH

Hired as Director of Practice Services.

  • Liason to Pediatric medical practice managers and physicians for overall communication. Interacted with Board physicians on a monthly basis. Facilitated quarterly practice manager meetings with keynote speaker. Championed dialogue between practices via email and website for best practices. Facilitated Medical Advisory Committee Meetings, providing all clinical information, where physician leaders determined whether a vaccine was equal to a competitive vaccine.
  • Maintained the corporate website. Communicated with vendors on a regular basis in a purchasing capacity, always looking to improve the relationship and discount arrangement for the practices.
Specialty Sales Representative, Pain Division, 03/2007 to 04/2007
King Pharmaceuticals – Cincinnati, OH

Called on Anesthesiologists, Pain Medicine, Neurologists, Neurosurgeons, Physical Medicine and Rehabilitation, Rheumatologists, Orthopedic Surgeons and Oncologists. Territory included Cincinnati metro and some Northern Kentucky promoting Avinza and Skelaxin.

  • Worked in a leadership capacity with three overlapping primary care counterparts in key specialty physician offices, providing guidance in both sales approach and product knowledge.
  • Fulfilled role as Avinza lead for Cincinnati Key Opinion Leader selection and local speaker program budgeting (approximately $15,000), scheduling, implementation, and follow-through.
  • Maximized all managed care opportunities with pull-through initiatives in the face of Medicaid and BWC challenges.
Pain Specialist, 06/2005 to 03/2007
Ligand Pharmaceuticals Inc. – Cincinnati, OH

Called on Anesthesiologists, Pain Medicine, Neurologists, Neurosurgeons, Physical Medicine and Rehabilitation, Rheumatologists, Orthopedic Surgeons and Oncologists. Internists and Family Medicine Physicians. Territory included Cincinnati metro, east to West Virginia, and some Northern Kentucky promoting Avinza and Skelaxin.

  • Consistently exceeded the nation in market share and quota accomplishment in 2005 and 2006.
  • Selected by District Manager to attend and work the AAPM Convention in San Diego, CA in February of 2006 as a result of effort and positive attitude at National POA.
  • Launched through education and implementation, in the top 30 physician offices, Avinza Chronic Pain Network, the most comprehensive pain management resource kits designed and available to physicians, their offices, and their patients.
  • Demonstrated teamwork during co-promotion arrangements, first with Organon and then with King Pharmaceuticals.
Primary Care Sales Representative, 10/2001 to 03/2005
Abbott Laboratories – Cincinnati, OH

Anti-Infective/Cardiovascular Representative2003-2005

Called on Family Practitioners, Internists, Allergists, Pulmonologists, Infectious Disease Specialists, Pediatricians and Emergency Medicine Physicians. Covered the Cincinnati metro and Northern Kentucky market promoting Biaxin XL, Tarka, Omnicef Oral Suspension, Synthroid, Tricor.

  • Consistently exceeded the nation in market share and quota accomplishment for primary product Biaxin XL in 2004.
  • Achieved 2nd highest market share in the nation for growth-product, Omnicef Oral Suspension in 2004.
  • Presented Tarka utilizing in-depth clinical and reprint selling, resulting in consistent market share growth.
  • Worked collaboratively with partners of our newly formed POD to effectively grow share for ALL Abbot primary care products, including new responsibility for conversion from Tricor 160 to Tricor 145.

Anti-Infective/Gastrointestinal Representative2001-2003

Called on Family Practitioners, Internists, Allergists, Pulmonologists, Infectious Disease Specialists, Pediatricians and Emergency Medicine Physicians in promotion of Biaxin XL, Omnicef Oral Suspension, Synthroid, Co-Promotion of TAP Product Prevacid.

  • Consistently exceeded the nation in market share and quota accomplishment for primary product, Biaxin XL, with the district being the only one in the region to achieve Rx-treme, a very lucrative incentive, in 2002.
  • Worked collaboratively with TAP sales force to make Prevacid the #1 written PPI in the nation in 2002.
  • Utilized managed care and market knowledge to establish and grow relationships with targeted providers.
Education
Bachelor of Science: Business - Marketing, 05/1991
Indiana University Bloomington - Bloomington, IN
Affiliations

Cincinnati Medical Group Management Association (CMGMA) - President

  • Fully arranged and managed educational meetings for healthcare administrators, physicians, and associate vendors.
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Resume Overview

Companies Worked For:

  • River Valley Pediatricians, Inc.
  • King Pharmaceuticals
  • Ligand Pharmaceuticals Inc.
  • Abbott Laboratories

School Attended

  • Indiana University Bloomington

Job Titles Held:

  • Director of Practice Services
  • Specialty Sales Representative, Pain Division
  • Pain Specialist
  • Primary Care Sales Representative

Degrees

  • Bachelor of Science : Business - Marketing , 05/1991

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