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director of player development resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • Savvy sports professional bringing over 20 years of expertise in personal & professional development, project management and event planning
  • Appointed to establish organization’s first-ever player development strategy
  • Successfully propels program engagement to over 1,600 international athletes and members
  • Respected leader with demonstrated success in providing customized services to key stakeholders
  • Collaborates with global, cross-functional teams to achieve organizational goals
Experience
DIRECTOR oF PLAYER DEVELOPMENT, 12/2007 - Current
East Carolina University Greenville, NC,
  • Instrumental in the development and implementation of comprehensive player enrichment initiatives for world-class professional athletes, elite junior athletes, and alumni.
  • Established the ATP Continuing Education Program offering members opportunities for degree completion with undergraduate, graduate and certification programs.
  • Cultivated partnerships with University of Florida, Universidad de Palermo, Indiana University East and University of Phoenix to offer full and partial scholarships to active and retired professional tennis players.
  • Awarded more than 40 tuition scholarships towards undergraduate and graduate degrees.
  • Partnered with online learning platform Coursera, garnering over 400 enrollments and more than 3,500 lessons.
  • Supported the Tennis Europe Junior School to prepare over 5,000 junior tennis players and parents for a career as professional athletes.
  • Managed and evaluated curriculum for over 50 workshops featuring classroom-based, digital and experiential courses successfully completed by 1,200 professional tennis players.
  • Procured specialists for mental health, nutrition, media training, financial management, social media, philanthropy, DEI and career transition services.
  • Oversaw annual program budgets ($250K), facility negotiations, participant recruitment and on-site coordination for all workshops and symposiums.
  • Evaluated potential vendors and service providers, conducting feasibility studies and cost analysis.
  • Guided the production of collateral materials and videos for member-facing and external communication.
  • Tracked key developments, trends and best-practices for athlete engagement, and optimized advancements.
  • Collaborated across all departments and levels to ensure consistent messaging, fiscal responsibility, and best use of resources.
  • Supervised, trained and evaluated support staff and seasonal interns.
PLAYER RELATIONS MANAGER, 12/1996 - 12/2007
ATP TOUR City, STATE,
  • Delivered first-class services, benefits and communication to professional tennis players and their support teams, alumni members and ATP tournament directors.
  • Acted as liaison for player programs serving over 800 active members worldwide.
  • Interfaced weekly with tournament directors and tournament staff, providing guidance related to acceptance lists, withdrawals and rules.
  • Collaborated with executive management to create member-only intranet website accessed by more than 2,500 athletes, coaches and agents.
  • Managed membership records, correspondence and annual invoicing for all player and alumni members.
  • Developed and directed the production of the ATP Player Member Handbook, translated into five languages.
CORPORATE COMMUNICATION ASSISTANT, 12/1992 - 12/1996
ATP TOUR City, STATE,
  • Executed organization’s corporate communication strategy with key focus on public-facing channels.
  • Edited and approved the annual media handbook that provides biographical, statistical and ranking information for more than 150 professional tennis players on the ATP; credited as Editorial Assistant for Official Player Guide.
  • Contributed to the monthly publication, International Tennis Magazine and weekly newsletter, International Tennis Weekly.
  • Served as media liaison for annual tennis tournaments in Toronto and New Haven.
  • Prepared and distributed press releases and statistics for international print and broadcast media.
Education and Training
MASTER OF BUSINESS ADMINISTRATION: Management, Expected in 2002
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University of North Florida - Jacksonville, Florida
GPA:
Status -
BACHELOR OF SCIENCE: Communication, Expected in 1993
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Florida State University - Tallahassee, Florida
GPA:
Status -
Activities and Honors
University of North Florida – Department of Education & Human Services Dean Advisory Council University of North Florida – Sports Management Advisory Council Professional Association of Athlete Development Specialists – Board of Directors Secretary Florida State University Alumni Association – National FSUBA Board of Directors Chairman American Tennis & Education Foundation Former Board member Alpha Kappa Alpha Sorority, Incorporated Life Member MaliVai Washington Kids Foundation Volunteer
Certifications
CERTIFICATE PROGRAM - Diversity, Equity and Inclusion in the Workplace 2021 University of South Florida, Muma College of Business Tampa, Florida,

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Resume Overview

School Attended

  • University of North Florida
  • Florida State University

Job Titles Held:

  • DIRECTOR oF PLAYER DEVELOPMENT
  • PLAYER RELATIONS MANAGER
  • CORPORATE COMMUNICATION ASSISTANT

Degrees

  • MASTER OF BUSINESS ADMINISTRATION
  • BACHELOR OF SCIENCE

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