More than 10 years of sales and management experience. Proven ability to establish and direct an effective sales staff. Highly adept at developing and growing territories. Consistent history of meeting or exceeding revenue goals. I aspire to work in an exciting, multi-tasking environment where my skills and drive will benefit the company to greater heights.
Skill Highlights
Microsoft Word, Excel and Power Point
Core Accomplishments
Pi Alpha Alpha
Awarded top selling manager 2012, 2013 and 2014
Professional Experience
04/2014 to 03/2016
Director of PHSP SalesVollrath – Canandaigua, NY,
Provided leadership, expertise and execution in developing tactics to meet and exceed metrics
Provided value added sales strategies
Managed Hospital, employee and internal partners efficiently & effectively
Created business plan to drive a result driven sales team
Provided complex sales marketing strategies to meet and exceed goal
Profitably increased market share by 10%
Led program to a Five Star Rating
Exceeded sales targets by 50% as a division
Analyzed competitive activity and execute accordingly
Worked closely with internal and external partners
Coached, motivated and developed staff
Established, maintained and implemented strategic tactical sales opportunities
Drove operational efficiencies
Maintained strong relationships with community partners, providers and political leaders
Identified and implemented process improvement opportunities
Built retention strategies
Cross-functionally collaborated with multiple departments to meet departmental quota
Updated project stats to departments heads
Worked closely with networking, marketing and clinical to identify profitable population health initiative's
07/2006 to 03/2014
District Sales ManagerIntegrated Electrical Services, Inc. – Westerville, OH,
Healthfirst NY and Healthfirst NJ
Obtained highest producing Manager Award three years in a row
Managed advertising and marketing
Developed new business
Continuously met sales objectives as a leader and team
Established Healthiest as the plan of choice Recruited, developed, and mentored sales team
Built favorable relationships with Providers
Promoted compliance with CMS and company policies
Developed SWOT plans with the staff to ensure their success
Attendee of Board Meetings Strategized with Medical Director and Networking to overcome Primary Care Physician objects
Anticipated the needs of ABD population which lead to the creation of implementation of the aged, blind, and disabled (ABD) initiative.
2004 to 06/2006
Sales ManagerCargill, Inc. – East Saint Louis, IL,
Managed high profile accounts Increased sales by 50%
Promoted to Sales Manager within 6 months
Customer service satisfaction was a top priority, which was promoted by me Gained knowledge of competitive market analysis in order to stay competitive within the industry
Trained staff with industry knowledge in ad market space trends, landscape, and pin pointed potential growth areas
Implemented policies and procedures which established a escalation of customer satisfaction
Partnered with Sales marketing creating packages that maximized pricing baselines
Process improvement across planning and account management to drive efficiencies, improved analytics and documentation.
11/2000 to 08/2001
IT AdministratorState Of Arkansas – Walnut Ridge, AR,
Monitored daily backupsCreated and distributed weekly newsletter Solved user problems with all Microsoft Office products, Adobe, Citrix and Palm
Administered NT user manager and exchange accounts
Created detailed instructions for all user's
Trained laptop and desktop user's to use their computers efficiently and effectively
Built custom forms in Outlook for the company.
03/1997 to 11/2000
Computer Support TechnicianAmerican Home Mortgage – City, STATE,
Completed training program onsite which developed and honed my Microsoft Windows and NT Networking Skills
Responsible for entire site, all computers / approximately 48 computers Worked with Metaframe clients, Windows 98 clients, Office 98
Extensive Outlook work including the development of companywide forms, various mortgage specific software UNIFI, Credits, Fannie Mae Interface)
Built numerous PC's from the motherboard to completion, diagnosed and solved all PC hardware issues, diagnosed all client software issues
Assigned numerous projects: Monitoring daily backups and performance monitors, Exchange, NT User Manager, and UNIFI account administration
All Help Desk issues and support for a company of 900 employees.
Education
Expected in 5/2013
: Rutgers University - Newark, NJ GPA:
Expected in 5/2001
: Criminal Justice Saint Johns University - Queens, NY GPA: Criminal Justice
Expected in
Green Belt Six Sigma Certified
Observing and Coaching Certificate: - , GPA:
Languages
Fluent in Spanish
Skills
Account management
Ad
Advertising
Business plan development
CMS
Coaching
Competitive analysis
Customer satisfaction
Customer service
Documentation
Leadership
Market analysis
Marketing strategies
Marketing, market
All Microsoft Products Excel, Exchange, Office, Outlook, Power Point,
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School Attended
Rutgers University
Saint Johns University
Job Titles Held:
Director of PHSP Sales
District Sales Manager
Sales Manager
IT Administrator
Computer Support Technician
Degrees
Green Belt Six Sigma Certified
Observing and Coaching Certificate
