director of personnel resume example with 13+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Senior Director of Personnel and outstanding performer in Personnel Management and Customer Service within the West Virginia Air National Guard. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of all personnel programs. Recognized for inspiring team members to excel and encouraging creative work environments. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Workforce improvements
  • Relationship development
  • Customer service
  • Process improvement
  • Organizational Development
  • Team building
  • Problem resolution
  • Supervision
Mountain State University Beckley, WV Expected in 12/2010 Master of Science : Organizational Leadership - GPA :
Liberty High School Clarksburg, WV, Expected in 05/2000 High School Diploma : - GPA :
Mountain State University Beckley, WV Expected in 12/2008 Bachelor of Science : Human Resources Management - GPA :
Work History
Kasai North America, Inc - Director of Personnel
Madison, MS, 11/2017 - Current
  • Developed succession plans and promotion paths for all Force Support airmen.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new airmen.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Provided guidance on policies and procedures to harmonize responses, streamline processes and ensure exceptional customer service.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate risks.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between leadership and airmen.
  • Created and implemented forward-thinking initiatives to improve airmen engagement.
  • Maintained current knowledge of regulations and legislation to amend policies as needed and promote compliance.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new airmen and regular meetings for established airmen.
West Virginia Air National Guard - Military Personnel Management Officer
City, STATE, 05/2011 - 11/2017
  • Provided staff assistance, guidance and direction concerning ANG personnel, administration, training, recruiting, retention, incentive, and budgetary matters.
  • Built and sustained relationships, resolved conflict, handled negotiations and developed collaborative working relationships with 2 Airlift Wings, NGB and ARPC.
  • Reviewed personnel policies and procedures and determined if supplements or state regulations were necessary.
  • Developed state-level programs, publications, policies and procedures.
  • Developed/analyzed/evaluated processes and advised in such a way as to improve the effectiveness and efficiency of work methods, procedures, distribution of work and information/documentation systems to support executive level decision making.
  • Served as the executive officer for 2 General Officers coordinating all administrative actions to include travel arrangements, orders, calendar management, and ensured all policies and procedures adhered to.
  • Responsible for supervisory personnel management functions. Schedulesdand approved leave request for subordinates; established performance standards and made formal appraisals of work performance.
  • Counseled subordinates work performance, required training and proper conduct.
West Virginia Air National Guard - Human Resource Specialist
City, STATE, 02/2009 - 05/2011
  • Performsed clerical and technical work assignments involving difficult and challenging problems and involve results, decisions,
    which significantly affect the military career of individuals.
  • Quality controlled and processed all conditional release packages for two Airlift Wings.
  • Organized all administrative discharge board hearings, setting up time/place, appointing board members, and sending appropriate correspondence to all parties involved.
  • Assisted the Military Personnel Management Officer with congressional inquiries and aided the writing
    of response back to appropriate organization.
  • Prepared and submitted required reports and controls and monitored expenses throughout the year.
  • Determined distribution and routing of incoming correspondence and prepared and reviewed outgoing correspondence for
    proper format, policy and procedure adherence.
  • Served as the Approving Official for the Government Purchase Card (GPC) and audited the government purchase card holder to ensure that proper use of the credit card was being followed.
West Virginia Air National Guard - Human Resource Sepacialist
City, STATE, 12/2007 - 02/2009
  • Performed various administrative functions, including managing file plans, reenlistment paperwork, conditional release and administrative discharge paperwork.
  • Coordinated with the legal office to ensure proper processing procedures for all administrative discharge packages.
  • Completed all reenlistment paperwork for members, ensuring members didn't lose time and benefits.
  • Processed all separation and retirement actions. Briefed members on process and benefits after separation.
  • Completed all accession packages. Assigned members to appropriate positions and quality checked all personnel information.
  • Served as the facility manager. Coordinated with appropriate officers to create a safe clean work environment.
  • Acted as the File Plan Manager. Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Customer service Guru! Ensured members and retirees had the information they needed and the customer care they deserved.

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Resume Overview

School Attended

  • Mountain State University
  • Liberty High School
  • Mountain State University

Job Titles Held:

  • Director of Personnel
  • Military Personnel Management Officer
  • Human Resource Specialist
  • Human Resource Sepacialist


  • Master of Science
  • High School Diploma
  • Bachelor of Science

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