Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Profile
Senior Human Resources Business Partner who specializes in hiring and developing talent in highly competitive online businesses and shaping cultures with progressive people practices.
 
Change Agent – Realigned recruiting strategy to better develop talent pipeline including building training program.
 
Business Partner – Managed strategic communication plan to internal and external stakeholders, evaluated available talent to determine fit to new structure, staffed new teams and effectively managed the outplacement of impacted employees.
 
Leader – Led annual performance management processes including training of employees and managers on appraisal system and goals, managed the identified action plans for top talent and low performers, and ensured complete documentation and follow through. Using information gathered, built succession planning, change initiatives and training programs.
Education
San Diego Mesa College , Expected in 2010 Certificate of Achievement, Business Administration : - GPA :
Granite Hills High School , Expected in 2002 High School Diploma : - GPA :
Professional Experience
Advantage Xpo - DIRECTOR OF PEOPLE & CULTURE
Baldwinsville, NY, 09/2012 - Current
  • Created and maintained job descriptions for all employees, partnered with hiring managers to produce new positions.
  • Developed and executed recruitment strategy in a highly competitive employment market, placed more than 55 employees in 3.5 years.
  • Performed annual gap analysis and developed resource planning that aligned with business goals and within operating budgets.
  • Selected and integrated the companies first ATS, designed internal process and automated candidate flow, improving the candidate experience, storing valuable applicant XXX and organizing candidate pipeline.
  • Implemented hiring and selection strategy, incorporating a collaborative selection process with standardized rating criteria; trained management on interview process.
  • Developed scalable onboarding processes and personalized onboarding plans for all new hires, improving orientation experience and increasing employee productivity.
  • Partnered with key stakeholders to develop and execute a sales training strategy, reducing ramp period of new sales reps by an average of 2 months.
  • Partnered with CFO to introduce quarterly bonus incentive for non-commissioned employees which promoted high performance and execution of core business priorities.
  • Created and managed bi-annual employee feedback surveys, implementing programs and broad communications strategies to help drive employee engagement.
  • Obtained executive buy in to pivot from traditional ranking performance model to a progressive check in approach, tying employee objectives to core business priorities.
  • Introduced employee development plans including stretch assignments, cross-training, coaching and career progression which drove employee retention and engagement.
  • Maintained a diligent and discreet documentation process for any employee related issues.
  • Well trained and versed in state and federal employment laws serving as both the compliance officer for the business as well as the employee advocate.
  • Developed and rolled out Employee Handbook and non-harassment training for management and employees.
Jackson Hosptial & Clinic - HUMAN RESOURCES MANAGER
Montgomery, AL, 06/2007 - 08/2012
  • Introduced policy on reviews and salary appraisals including: pay scale by position, salary adjustment criteria and record keeping requirements
  • Created an orientation process for all new hires contributing to higher retention rates specifically in entry level positions
  • Partnered with management to develop formal job descriptions for all employees
  • Developed employee Rewards and Recognition Program and provided management training Developed applicable Cal-OSHA, Injury & Illness PrXXXion and Workers Compensation Policies and provided training to staff and management
  • Processed all payroll weekly through Paychex Preview System
  • Administered and managed employee benefits including: health, dental, vision, 401k, FSA
  • Provided ongoing education on available benefits to employees
  • Manage employee personnel files and information compliant with state and federal laws
  • Maintain record keeping practices including (but not limited to): new hire paperwork, employee discipline, promotions, salary adjustments and terminations
  • Serve as mediation and conflict/resolution for disputes among employees or managers
  • Provided guidance and support to managers for staffing issues within company policy and applicable laws
  • Maintain Employee Handbook to stay current with organization policies and applicable state and federal laws
  • Developed hiring practices compliant with applicable federal and state laws and trained management on company policy.
CD Savoia, Inc - OFFICE MANAGER
City, STATE, 01/2006 - 05/2007
  • Organized office operations and workflow, supporting compliance, finance and human resources.
  • Redesigned filing systems to accommodate increased documentation requirements and introduced offsite storage solution.
  • Reduced office expenditures by negotiating with vendors and implementing needed controls on supplies.
  • Standardized ordering procedures and introduced a dual approval process for large expenditures.
  • Manage office space allocation and workplace planning.
  • Partnered with key stake holders to manage efficient move of entire office to new location with limited downtime and seamless transition.
Certifications
Advanced Certificate in Strategic Human Resources Management from eCornell University (2016) 
Professional in Human Resources Management from Human Resources Certification Institute (2008)
Skills
approach, benefits, budgets, Business administration, leadership coaching,  documentation, filing, finance, FSA, hiring, management training, market, mediation, office, negotiating, organizing, payroll, personnel, Policies, processes, record keeping, recruitment, sales training, staffing, strategy, Strategic, surveys, employee development, vision, workflow

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Resume Overview

School Attended

  • San Diego Mesa College
  • Granite Hills High School

Job Titles Held:

  • DIRECTOR OF PEOPLE & CULTURE
  • HUMAN RESOURCES MANAGER
  • OFFICE MANAGER

Degrees

  • Certificate of Achievement, Business Administration
  • High School Diploma

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