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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
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Professional Summary

Mission-driven Chaplain with more than 13 years' experience in all elements of organizational leadership and success in creating inspirational environment. Successful in overseeing Pastoral Care services, strengthen relationships with God by guiding individuals throughout service activities. Accomplished in contributing to spiritual formation and leadership for adapting to new situation and challenges to best enhance individuals quality of life.

Skills
  • Communications theory
  • Grief counseling
  • Biopsychosocial assessments
  • Pastoral counseling
  • Spiritual instruction
  • Volunteer Management
  • Operations management
  • Public speaking
  • Effective communication
  • Accurate recordkeeping
  • Spiritual leadership
  • Family support
  • Crisis Management
  • Final arrangements assistance
Education
Hobart & William Smith Colleges Geneva, NY Expected in Bachelor of Arts : - GPA :
John Hopkins University Baltimore, MD, Expected in : Epidemic Intelligence Prevention - GPA :
Association For Clinical Pastoral Education, Inc Buffalo, New York, Expected in : Clinical Pastoral Education - GPA :
Work History
St. Catherine Of Siena - Director of Pastoral Care
Babylon, NY, 05/2018 - Current
  • Resolved crisis and emotional issues through empathy, support, prayer and scripture.
  • Supplied spiritual care for diverse religious needs of residents, family and staff such as grief and bereavement support.
  • Counseled and provided care to residents with life-threatening illnesses to help families respond effectively to approaching death of loved one.
  • Facilitated post-death bereavement process for families, including referrals to variety of educational and support groups, individual counseling and crisis response resources.
  • Oversaw administration and management of all areas of Pastoral Care Department.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Communicated with interdisciplinary healthcare team to obtain pertinent information regarding resident's condition, family dynamics and health care teams' understanding of need for spiritual care.
  • Conducted research, gathered information from multiple sources and presented results.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed visitation plans to maintain intact families and improve relationship by reunifying families during Covid 19.
  • Offered guidance and advice during Covid 19 to help families cultivate self-esteem and community involvement.
  • Kept abreast of new and developing information during Covid 19 by DOH/CMS and CDC in creating professional conferences and workshops for families.
  • Helped residents to deal with realities of depressing diagnoses and develop coping skills.
  • Provided comprehensive comfort care services, including creating EOL literature, protocol and connecting residents and families to appropriate resources.
Banner Health - Chaplain
Glendale, AZ, 09/2016 - 05/2018
  • Created and used spiritual assessments for crisis management, intervention, bereavement and chemical dependency.
  • Counseled employees requesting emotional or spiritual support.
  • Participated in didactic sessions and education seminars.
  • Delivered individualized approaches considering situational and population-specific needs.
  • Initiated crisis assessment and intervention skills in emergency situations.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Worked closely with Director/Administrator and Director of Nursing to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Provided spiritual care through visitation, counseling and prayer.
  • Supplied spiritual care for diverse religious needs of patients, family and staff such as grief and bereavement support.
  • Collaborated with 6 person administration team to develop and implement plans for increasing patient satisfaction, boosting satisfaction 80 %.
  • Responded to code blues and other emergencies to verify patient identity and engage and support family.
  • Resolved crisis and emotional issues through empathy, support, prayer and scripture.
Banner Health - Chaplain
Gilbert, AZ, 05/2015 - 09/2016
  • Facilitated post-death bereavement process for families, including referrals to variety of educational and support groups, individual counseling and crisis response resources.
  • Visited and counseled 25 patients, families and staff in daily rotation per week concerning death and dying by providing direct spiritual care.
  • Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
  • Officiated special services such as weddings, funerals, baptisms and other services.
  • Provided spiritual care through visitation, counseling and prayer.
  • Developed and implemented processes to meet and offer support to all newly admitted families in inpatient areas.
  • Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
  • Supplied spiritual care for diverse religious needs of patients, family and staff such as grief and bereavement support.
  • Resolved crisis and emotional issues through empathy, support, prayer and scripture.
  • Navigated assessment and support to document patient and family interactions.
Banner Health - Chaplain
Queen Creek, AZ, 02/2008 - 05/2015
  • Provided spiritual care through visitation, counseling and prayer.
  • Applied knowledge regarding crisis interventions to assist in emergency situations.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Created and used spiritual assessments for crisis management, intervention, bereavement and chemical dependency.
  • Counseled employees requesting emotional or spiritual support.
  • Participated in didactic sessions and education seminars.
  • Delivered individualized approaches considering situational and population-specific needs.
  • Initiated crisis assessment and intervention skills in emergency situations.
  • Developed and implemented processes to meet and offer support to all newly admitted families in inpatient areas.

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Resume Overview

School Attended

  • Hobart & William Smith Colleges
  • John Hopkins University
  • Association For Clinical Pastoral Education, Inc

Job Titles Held:

  • Director of Pastoral Care
  • Chaplain
  • Chaplain
  • Chaplain

Degrees

  • Bachelor of Arts

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