Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Compassionate Director of Nursing dedicated to maintaining highest standards of nursing practices and policies. Excellent leader, mentor and recruiter, supporting staff and local community. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role.

I have 18 years of varied nursing experience with a passion for ensuring excellent patient care.

  • In-Service Programs
  • Problem-Solving
  • Policy and Program Development
  • Time Management
  • Policies Compliance Enforcement
  • Goal Planning
  • Employee Supervision
  • Documentation and Reporting
  • Critical Thinking
  • Issue Resolution
  • Direct Patient Care
  • Employee Work Scheduling
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Decision Making
  • Policy Development
  • Employee Performance Evaluations
  • Recruiting and Hiring
Director of Nursing Administration, 12/2013 to Current
Common SpiritChandler, AZ,
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Led and motivated greater than 100 employees through supervision, training and coaching on duties and daily operational activities.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
  • Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
Director of Quality, 06/2014 to 07/2016
Lifepoint HospitalsTeague, TX,
  • Maintained regular communication with clinical services and COO to obtain feedback on quality initiatives and address issues.
  • Investigated adverse and/or sentinel events to conduct root cause analysis and suggest responsive action to administrators.
  • Oversaw and implemented comprehensive quality management plan.
  • Devised impactful policy and procedure changes based on research and report findings.
  • Analyzed facility quality and risk performance data to plan improvements in LTACH setting.
  • Led clinical and other staff through implementation process to achieve goals and meet regulatory standards.
  • Orchestrated data collection, report generation and review of quality issues.
  • Fielded customer complaints and rectified service issues.
Registered Nurse, 12/2013 to 05/2014
Blessing HospotalQuincy, IL,
  • Administered medications, tracked dosages and documented patient conditions.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Documented nursing intervention and patient and family responses accurately and in compliance with hospital policies.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
Correctional Nurse, 10/2011 to 04/2013
Crownhills Enterprises IncSmyrna, DE,
  • Identified issues related to mental health conditions and recommended specific therapies for patients.
  • Developed and coordinated patient care plans for prisoners with COPD, diabetes or other chronic conditions.
  • Cared for prisoners suffering from contagious illnesses or conditions, including influenza, lice and gastrointestinal bugs.
  • Provided skilled direct nursing care to Med/Surg and Psychiatric patients in infirmary department.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Served as Infirmary Coordinator for 43-bed prison infirmary with patient population made up of chronic illness such as COPD, CHF, ESRD, newly incarcerated individuals experiencing drug and alcohol withdrawals, and acute psychiatric/suicidal episodes.
Home Health RN Case Manager, 04/2006 to 08/2010
Haven HealthcareOzark, MO,
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
  • Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
  • Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
  • Collected biological samples for routine laboratory testing to assist diagnostic processes.
  • Completed initial assessments of patients and family to determine and address individual home care needs.
  • Participated in on-call rotations and delivered after-hours care.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Registered Nurse, ICU, 01/2005 to 04/2006
Medstar Research InstituteReston, VA,
  • Evaluated intensive care patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Monitored and managed various treatment and care interventions.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
  • Supported patients through recovery from procedures such as bypass, angioplasty and pacemaker surgery.
  • Delivered nursing care to critically ill cardiac patients in post-operative recovery units.
Education and Training
Bachelor of Science: Nursing, Expected in 12/2004
Lamar University - Beaumont, TX
Master of Science: Nursing Administration, Expected in
Lamar University - Beaumont, TX

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School Attended

  • Lamar University
  • Lamar University

Job Titles Held:

  • Director of Nursing Administration
  • Director of Quality
  • Registered Nurse
  • Correctional Nurse
  • Home Health RN Case Manager
  • Registered Nurse, ICU


  • Bachelor of Science
  • Master of Science

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