LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Sales Management/Executive professional with over 35+ years in business, finance and management roles. Experienced with building relationships, cultivating partnerships and growing businesses. Successful track record of implementing new sales programs to exceed company goals.

Highlights
  • Excellent sales techniques
  • Top-ranked sales executive
  • Analytical problem solver
  • New program and promotion implementation
  • Excellent negotiating tactics
  • Staff development/training
  • Top-ranked sales executive
  • Presidents Club Recipient
  • Strong lead development skills
  • Persuasive communication expertise
  • Goal-oriented
  • Excellent communicator
Accomplishments
  • Exceeded Membership Goals, obtained 48 new members (goal was 25)
  • No 1 in Sales in 2013 out of 41 Country Clubs in the United States
  • No 1 in Target/Budget/Positive Membership in 2013 out of 41 Country Clubs in the United States
  • Top Membership Producer in 2012 out of 16 Country Clubs in the United States
  • Ranked 12 out of 200 Sales Professionals in 1999
  • Ranked 10 out of 230 Sales Professionals in 2002
  • Ranked 7 out of 250 Sales Professionals in 2003
  • 1999 monthly quota 3M per month, closed 8M per month
  • 2002 monthly quota 10M per month, closed 25M per month
  • 2003 monthly quota 15M per month, closed 35M per month
Experience
09/2013 to Current
Director of Membership and Sales Community Health System Jefferson City, TN,
  • Membership/Sales/Marketing.
  • Exceeded Membership Goals, obtained 48 new members (goal was 25).
  • Solicit new members via cold calls, marketing, networking groups, referrals.
  • Create membership campaigns and manage the competitive edge.
  • Attend Membership and Executive Board Meetings.
  • Organize "Meet and greet" socials.
  • Create and maintain all social media, advertising, newsletters, flyers.
  • Proficient with Microsoft Suite, CRM software.
2012 to 08/2013
Director of Membership and Sales Lufthansa Newark, NJ,
  • Membership and Sales/Marketing No 1 in Sales in 2013 out of 41 Country Clubs in the United States No 1 in Target/Budget/Positive Membership in 2013 out of 41 Country Clubs in the United States Top Membership Producer in 2012 out of 16 Country Clubs in the United States Solicited new members via cold calls, networking, marketing, and advertising.
  • Organized "Meet and greet" socials to obtain new members and new sales.
  • Created all member adult and kid activities throughout the year.
  • Created and maintain Facebook, website, email blasts, weekly newsletters.
  • Tour new prospects around the club and ballroom and review agreements and contracts with potential prospects for their events.
  • Cultivated knowledge of market trends and competitive edge advantages.
  • Proficient with Excel, Word, Outlook, Publisher, IBS, Citrix, CRM software.
  • Sustain billing for monthly dues, upgrades, downgrades, resignations, food and beverages and extra option privileges.
  • Assisted General Manager to help other departments to exceed their goals with creative ideas and maintain the daily activities.
  • Provided excellent customer service to all current members, potential members and business partners, brides/grooms and other prospective clients to our Club.
  • Attended and exhibited at trade shows Created all marketing materials for membership promotions and events.
  • Attended Board of Governor, Membership and Pool Committee meetings.
05/2010 to 11/2011
Director of Marketing Gangbucks City, STATE,
  • Startup company no longer in business Solicited B2B sales selling online and mobile discounts.
  • Scheduled meetings with the Marketing Directors to design a campaign to increase their product growth.
  • Presented proposals, and spec ads.
  • Conducted training for all employees on our software.
  • Evaluated the competitive edge in their particular businesses in order to achieve increased revenue results from their marketing campaign.
  • Constantly followed up with the marketing departments regarding changes to campaigns, areas, offers.
  • Maintained social media for our company and our B2B businesses in order to obtain more sales.
  • Attended networking groups and trade shows.
08/1998 to 04/2010
Sales Manager Homecomings Financial City, STATE,
  • Company no longer in business Ranked 12 out of 200 Sales Professionals in 1999 Ranked 10 out of 230 Sales Professionals in 2002 Ranked 7 out of 250 Sales Professionals in 2003 1999 monthly quota 3M per month, closed 8M per month 2002 monthly quota 10M per month, closed 25M per month 2003 monthly quota 15M per month, closed 35M per month Solicited financial institutions to sell our bank products.
  • Evaluated needs of financial institutions, presented our specialty products.
  • Conducted meetings with CEO, CFO's of several major banking institutions.
  • Provided computer training and product knowledge to all clients.
  • Recruited, interviewed and hired sales professionals to join my team.
  • Closed deals face to face and maintained outstanding customer service.
  • Created trade show materials and maintained the trade show booth.
11/1998 to 08/2008
Manager/ Director of Marketing and Advertising Snyders Café And Deli City, STATE,
  • Achieved 1M+ sales for 12 consecutive years.
  • Hired, managed and trained employees.
  • Responsibilities included, increasing catering sales, purchasing food.
  • Supervised the carry out and sit down portions of the restaurant.
  • Developed new food menus.
  • Planned renovations for entire restaurant which consisted of 135 seats and carry out.
  • Conducted monthly sales meeting with employees.
  • Responsible for all marketing and advertising.
  • Maintained the employees' energy and knowledge to sell more products.
1987 to 07/1998
Closing Manager/Team Leader Travelers Mortgage City, STATE,
  • Company no longer in business Prepared closing documents for settlement, Reviewed title company documents and prepared and reviewed post-closing documents while also scheduling settlements.
05/1983 to 11/1987
Pre and Post Closing Manager/Team Leader Fidelity Title Company City, STATE,
  • Prepared title binders and policies.
  • Scheduled and conducted settlements.
  • Ordered title searches, and surveys.
  • Reviewed title abstracts for any red flags, liens or judgments.
  • Constant communication with real estate agents, customers and mortgage companies.
08/1979 to 05/1983
Office Manager/Billing Pikesville Nursing Center City, STATE,
  • Toured family members and potential new residence throughout facility.
  • Reviewed and ratified admission papers with responsible party.
  • Prepared monthly billing including diagnosis codes.
  • Constant communication with residents, family members, doctors, nurses and social workers.
Education
Expected in 1985
B.A. Degree: Marketing/Communication
UMBC - Baltimore, MD
GPA:

Marketing/Communication

Expected in 1983
A.A. Degree: Business/Paralegal
Stevenson University - Stevenson , MD
GPA:

Business/Paralegal

Skills

B2B Sales, Business Development, Client Relations, Creative Problem Solving, CRM Systems, Customer Needs Assessment, Marketing, Management, Statement Billing, Reporting, Product Development, Territory Sales Experience, Client Relations, Microsoft Suite

Professional Affiliations

Baltimore County Chamber of Commerce, Towson Chamber of Commerce

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Resume Overview

School Attended

  • UMBC
  • Stevenson University

Job Titles Held:

  • Director of Membership and Sales
  • Director of Membership and Sales
  • Director of Marketing
  • Sales Manager
  • Manager/ Director of Marketing and Advertising
  • Closing Manager/Team Leader
  • Pre and Post Closing Manager/Team Leader
  • Office Manager/Billing

Degrees

  • B.A. Degree
  • A.A. Degree

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