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director of medical records resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Census goals
  • Records maintenance
  • Facility oversight
  • Schedule management
  • Employee retention strategies
  • Records management
  • Health information systems
  • Regulatory requirements
  • Performance metrics
  • Quality assurance controls
  • Staff supervision
  • Patient relations
  • Hospital coordination
  • Personnel management
  • Accreditation support
  • Critical thinking
Education and Training
Winter Haven Senior High School Winter Haven, FL Expected in 06/1986 ā€“ ā€“ High School Diploma : - GPA :
Experience
American Advanced Management, Inc - Director of Medical Records
Hanford, CA, 04/2007 - 04/2021
  • Kept department clean, organized and professional.
  • Consolidated diverse medical records.
  • Purged outdated files.
  • Typed medical orders for procedures and laboratory tests.
  • Observed confidentiality and safeguarded all patient-related information.
  • Updated daily logs to track information movements.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Scanned incoming documentation.
  • Assigned patients to correct diagnosis-related groups.
  • Conceptualized and implemented new and more efficient filing system.
  • Disseminated information to correct department, individual or outside location.
  • Wrote reports, emails, memoranda, letters and releases.
  • Designed improved training procedures to help new staff acclimate quickly.
  • Obtained information by contacting appropriate personnel or patients.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Set up patient charts and documented information in various company software.
  • Logged all requests for medical records into spreadsheets.
  • Pulled patient records and transferred information to appropriate parties.
  • Overseen 3 Jail facilities.
  • Oversaw 7 employees.
  • Dealt directly with Sheriff, detectives and attorneys.
Commerce Bank - Remittance Processor
Columbia, MO, 03/1992 - 01/2007
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Reconciled operations database with accounting system information to calculate and determine monthly revenue.
  • Prepared weekly and monthly dealer commission reports and commissions for clients and dealers.
  • Reviewed vendor invoices and expense reports, identifying discrepancies.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Prepared payroll reports and examined payroll register to detect errors and improve accounting accuracy.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Reconciled all bank and credit card accounts monthly.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Researched and resolved collections disputes to maintain customer relationships.
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.
  • Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
  • Completed daily computer backups, checked for viruses and updated programs.
  • Analyzed day payments and created detailed reports to identify and suggest remedies for areas of improvement.
  • Processed customer payments and set up payment plans.
  • Tracked employee time and attendance for payroll.
Scscu - Head Teller
Otranto, SC, 06/1986 - 02/1991
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Handled daily team scheduling and properly staffed shifts.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Completed monthly audits and managed overdraft reports.
  • Performed currency transaction reports for foreign currency.
  • Balanced bank's vault of daily cash for withdrawals and deposits.
  • Earned high volume of referrals as part of bank's sales incentive system.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Greeted and assisted customers with professional, knowledgeable support for diverse banking needs.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Kept teller window areas clean, organized and fully stocked.
  • Reduced errors by double checking transactions.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.

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Resume Overview

School Attended

  • Winter Haven Senior High School

Job Titles Held:

  • Director of Medical Records
  • Remittance Processor
  • Head Teller

Degrees

  • High School Diploma

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