director of marketing and admissions resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Affiliations
Case Management Society of South Texas Alamo Area Agency on Aging Symplr member (Allowed access to all participating
hospitals)
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
09/2014 to Current
Director of Marketing and AdmissionsAmerican Senior Communities – Connersville, IN,
Manage, oversee and direct all marketing for the facility.
Establish new referral relationships and partnership opportunities with physicians, case managers, liaisons, and discharge planners to benefit our facility to maintain and exceed budgeted census.
Documented demographic and evaluation notes on all patients into our facility database, American Healthtech and BlueStrata, to ensure timely and accurate information.
Collaborate with department managers to correct problems and improve services.
Present quarterly all-staff Customer Service modules.
Complete patient evaluations.
Work with insurance companies to obtain in-network contracts and per diem rates for reimbursement.
Additionally, worked closely with several managed care companies to verify benefits, generate pre-certifications and obtain authorizations for services.
Hire and train new Admission Coordinators on referral management, insurance verification, contract signing and data inputting.
Acting as the Senior Director of Marketing, train all new Directors for sister facilities within the company.
Maintain close relationships with area hospital Accountable Care Organizations and Bundled Payments for Care Improvement representatives to track and trend 30 day re-hospitalizations to ensure accurate reporting.
Participate in local conferences such as Case Management Society of South Texas to maximize facility marketability and to capitalize on untapped networking opportunities.
11/2013 to 09/2014
Director of MarketingCentricity – Phoenix, AZ,
Responsible for establishing new referral relationships and partnership opportunities with physicians, case managers, liaisons, and discharge planners to benefit our facility to maintain and exceed budgeted census.
Completed patient evaluations.
Routinely collaborated with department managers to correct problems and improve services.
Led quarterly marketing meetings with the facility CEO and administrative staff.
Documented demographic and evaluation notes on all patients seen in our facility database to ensure timely and accurate information on patient's face sheets.
Work with insurance companies to obtain in-network contracts and per diem rates for reimbursement.
Additionally, worked closely with several managed care companies to verify benefits, generate pre-certifications and obtain authorizations for services.
Participate in local conferences such as Case Management Society of South Texas to maximize facility marketability and to capitalize on untapped networking opportunities.
Identify and target certain physician groups to set up practicing rights and gather credentials for seeing and referring patients to the facility.
Managed, oversee and direct all marketing for the facility including print, digital, business to business, business to consumer and niche.
08/2011 to 11/2013
Director of Marketing and AdmissionsAmerican Senior Communities – Jasper, IN,
Managed, oversee and direct all marketing for the facility.
Identify and target certain physician groups to set up practicing rights and gather credentials for seeing and referring patients to our facility.
Complete patient evaluations.
Work with insurance companies to obtain in-network contracts and per diem rates for reimbursement.
Additionally, worked closely with several managed care companies to verify benefits, generate pre-certifications and obtain authorizations for services.
Responsible for establishing new referral relationships and partnership opportunities with physicians, case managers, liaisons, and discharge planners to benefit our facility to maintain and exceed budgeted census.
Designed all advertising and literature for the facility, as seen in the Senior Living guide.
Plan and execute all luncheons and mixers for the facility.
Hire and train new Admission Coordinators on referral management, insurance verification, contract signing and data inputting.
Participate in local conferences such as Case Management Society of South Texas to maximize facility marketability and to capitalize on untapped networking opportunities.
09/2008 to 11/2010
Senior Sales and Marketing DirectorGOLDEN LIVING CENTER CORP – City, STATE,
Promoted to corporate position after consistently exceeding budgeted census numbers as the Marketing Director for the Portsmouth location.
Managed and assisted each individual facility in any PR endeavors.
Billboard/magazine advertisement, radio spots, open houses, etc.) l Recruit and hire an effective sales team to compliment our living centers.
Educate all Admissions and Sales and Marketing Directors on referral management systems (ie.
E-Discharge, E-CIN, All Scripts, A Place for Mom) l Train all Admissions and Sales and Marketing Directors on "Point Click Care," which was the facilities program to input new demographics, financial and medical records.
Train all Admissions Coordinators in the Insurance Verification process to verify new patients benefits available for skilled nursing and therapeutic services.
Develop marketing strategies for all living centers based on area hospital and community needs.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.