Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
JessicaAMIE Claire JessicaAMIE Claire SUMMARY Ambitious and reliable, loyal professional with strong work ethic and integrity. 25 years' experience providing exceptional customer service. Expertise in administrative functions, problem resolution, and facilitating open communication and positive interactions with clients, coworkers and vendors while maintaining high personal & professional standards and a drive to go above and beyond. Proficient Microsoft Office
Adobe Office Management/Administration Customer Service
Strategic Planning Staff Training & Leadership Intermediate ProJessicaect planning
Scheduling Data Analysis
Purchasing Inventory Management Applications & Personal Skills Flexible and Adaptable Detail Oriented
Self-driven Organizational Development Time Management
Trello Click Up
Slack
Smartsheets SUMMARY Ambitious and reliable, loyal professional with strong work ethic and integrity. 25 years' experience providing exceptional customer service. Expertise in administrative functions, problem resolution, and facilitating open communication and positive interactions with clients, coworkers and vendors while maintaining high personal & professional standards and a drive to go above and beyond.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
[Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill].
Skills
High Impact Presentations
2018
Proficient
Microsoft Office
Adobe
Office Management/Administration
Customer Service
Strategic Planning
Staff Training & Leadership
Intermediate
ProJessicaect planning
Scheduling
Data Analysis
Purchasing
Inventory Management
Applications & Personal Skills
Flexible and Adaptable
Detail Oriented
Self-driven
Organizational Development
Time Management
Trello
Click Up
Slack
Smartsheets
Adobe, Funds, ProJessicaect planning
Benefits, Insurance, Publication
Credit, Inventory, Purchasing
Client, Inventory Management, Reporting
Clients, Leadership, Sales
Customer Service, Managing, Scheduling
Data Analysis, Materials, Strategic Planning
Database, Microsoft Office, Tax returns
Detail Oriented, Office, Time Management
Email, Negotiations, Troubleshoot
Staff Training, Newsletter
Financing, Office Management/Administration
Financial, Organizational Development
Financial statements, Presentations
Forecasting, Problem resolution
Professional relationships
Office management expertise
Client relations expertise
Standard office practices
Professional communication
Investor relations
Professional relationship development
Experience
12/2016 to 06/2019Director of Investor RelationsHp Inc | New York, NY,
Managed office: ordered office supplies, print materials, delegated daily and monthly tasks, planned employee events and led month end process.
Created & implemented standard operating procedures.
Organized and maintained a database of company files and client information.
First point of contact for all incoming calls; answered questions regarding monthly dividend and payout, our products, the company and our goals; and general fund questions.
Supported sales team of 12 by weekly forecasting to anticipate & troubleshoot internal and external issues.
Created webinars to educate sales team on the solutions to issues found.
Coordinated travel and dining arrangements for tradeshows.
Assisted in the publication of monthly newsletter along with related email campaigns and reported performance weekly.
Served as transfer agent by setting up and managing investor accounts, monthly distributions and reporting to third parties.
Interviewed and onboarded third parties to accurately setup new funds which included company procedures and company values.
Liaised between investors, hotels, and field sales team to ensure simple and seamless customer service.
07/2016 to 12/2016Treatment CoordinatorDental Care Alliance | Largo, FL,
Educated patients on available services, procedures, payment options including financing and clarified questions regarding dental insurance coverage to help maximize benefits.
Scheduled appointments, made calls regarding follow up, appointment reminders, or to address past due accounts.
01/2011 to 07/2016Loan Processor/Underwriting AssistantWallwork Financial | City, STATE,
Prepared credit packages for loan approval by verifying client's personal and/or business income through analysis of credit reports, financial statements, tax returns, and other financial-related information.
Assisted internal sales team, dealerships, and clients regarding pertinent account information, payments, documents needed, and problem resolution.
Facilitated rate and term negotiations, generated lease and loan documents, reviewed completed loan packages to ensure accuracy, and remitted materials to bank to support funding evaluation.
Education and Training
Expected in 2010Associate Degree | Business ManagementRasmussen College, Fargo, NDGPA:
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