31 years in the industry, daily interaction with Claims
Personnel, Special Investigative Units (SIU), Risk Managers for the Self
Insured, and Defense Attorneys Oversee daily operations of investigations in
Florida, NC, SC, Illinois, Indiana and Texas; Interaction with Clients to determine an
investigative plan of action suitable for type of case received; assign cases,
direct/manage investigative staff; provide thorough updates to clients on a
daily basis; review written reports; periodic review of video tape documentation
for accuracy of reporting.
12/1999 to 10/2016Director of InvestigationsCombined Investigators – Woodstock, Georgia
Responsible for daily operations / investigations of thirty Investigator covering six states, maintaining and providing strategic input to clients as well daily updates; reviewing and proofing investigative reports.
11/1995 to 12/1999SIU InvestigatorTravelers Insurance – Alpharetta, Georgia
Worked closely with claims adjusters; conducted AOE / COE investigations; interviews with represented and non-represented injured workers, obtained written and recorded statements; conducted on sight investigations throughout Alabama and Georgia; responsible for "Vendor Management" for the states of Alabama and Georgia and provided training in class room settings to adjusters with power point presentations.
01/1992 to 11/1995District Manager Claims Verification Inc. – Deerfield Beach Florida (home office)
Responsible for daily operations of regional office in Atlanta, Georgia; developing and maintaining clients for seven states; hiring and training of Investigators in the seven states; providing clients with strategic input regarding investigative plan of action (IPA\'s); daily updates and reporting.
05/1986 to 11/1992Senior InvestigatorClaims Verification Inc. – Tampa, Florida
Conducted numerous investigations including surveillance, recorded statements, activity checks, civil and criminal backgrounds regarding both worker\'s compensations claims and auto bodily injury claims.
