Director of Investigations Resume Example
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DIRECTOR OF INVESTIGATIONS
Professional Summary
31 years in the industry, daily interaction with Claims
Personnel, Special Investigative Units (SIU), Risk Managers for the Self
Insured, and Defense Attorneys Oversee daily operations of investigations in
Florida, NC, SC, Illinois, Indiana and Texas; Interaction with Clients to determine an
investigative plan of action suitable for type of case received; assign cases,
direct/manage investigative staff; provide thorough updates to clients on a
daily basis; review written reports; periodic review of video tape documentation
for accuracy of reporting.
Skills
| Communication, Team Oriented, Strong Work Ethic, Self Motivated, Ability to work under pressure, Time Management, Microsoft Word and XL |
Work History
12/1999 to 10/2016
Director of InvestigationsGeneral Electric – Bothell , WA
Responsible for daily operations / investigations of thirty Investigator covering six states, maintaining and providing strategic input to clients as well daily updates; reviewing and proofing investigative reports.
Responsible for daily operations / investigations of thirty Investigator covering six states, maintaining and providing strategic input to clients as well daily updates; reviewing and proofing investigative reports.
11/1995 to 12/1999
SIU InvestigatorThe Travelers Companies – Troy , MI
Worked closely with claims adjusters; conducted AOE / COE investigations; interviews with represented and non-represented injured workers, obtained written and recorded statements; conducted on sight investigations throughout Alabama and Georgia; responsible for "Vendor Management" for the states of Alabama and Georgia and provided training in class room settings to adjusters with power point presentations.
Worked closely with claims adjusters; conducted AOE / COE investigations; interviews with represented and non-represented injured workers, obtained written and recorded statements; conducted on sight investigations throughout Alabama and Georgia; responsible for "Vendor Management" for the states of Alabama and Georgia and provided training in class room settings to adjusters with power point presentations.
01/1992 to 11/1995
District Manager Fedex Cross Border – Greensboro
Responsible for daily operations of regional office in Atlanta, Georgia; developing and maintaining clients for seven states; hiring and training of Investigators in the seven states; providing clients with strategic input regarding investigative plan of action (IPA\'s); daily updates and reporting.
Responsible for daily operations of regional office in Atlanta, Georgia; developing and maintaining clients for seven states; hiring and training of Investigators in the seven states; providing clients with strategic input regarding investigative plan of action (IPA\'s); daily updates and reporting.
05/1986 to 11/1992
Senior InvestigatorHoneywell – Maryland , LA
Conducted numerous investigations including surveillance, recorded statements, activity checks, civil and criminal backgrounds regarding both worker\'s compensations claims and auto bodily injury claims.
Conducted numerous investigations including surveillance, recorded statements, activity checks, civil and criminal backgrounds regarding both worker\'s compensations claims and auto bodily injury claims.
Education
1983
Bachelor of Science: Criminal Justice with a Minor in Psychology
University of Alabama - City, State
University of Alabama - City, State
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Resume Overview
School Attended
- University of Alabama
Job Titles Held:
- Director of Investigations
- SIU Investigator
- District Manager
- Senior Investigator
Degrees
- Bachelor of Science : Criminal Justice with a Minor in Psychology
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