Director Of Information Services Resume Example Battelle Energy Alliance, Idaho National Laboratory

DIRECTOR OF INFORMATION SERVICES

Executive Profile

INFORMATION TECHNOLOGY EXECUTIVE Innovative Technology Officer with demonstrated success directing business transformation in large and small organizations in the public and private sectors. Track record of bringing clarity and direction to strategic business decisions enabling immediate savings and assuring future growth. Directed organizations of up to 200 individuals and managed annual budgets of $50m.

Skill Highlights

Leadership
Project management
Program management
Business intelligence
Strategic planning
Executive management
Change management
Business strategy
PMO (Project Management Office)
Contract negotiation
Application/Web Development
ERP

Governance
Tactical planning
BPO (Business Process Improvement)
Transition management
Leadership development
ITIL, Agile, Scrum
Services
IaaS, SaaS, PaaS
Cloud migration
Vendor management
RFI/RFPs
Budgets

Core Accomplishments

Established and executed the Project Center of Excellence initiative, which included the consolidation of projects to ensure proper control mechanisms for Information Management.

Led the adoption of the virtual machines and desktops within IM and established baseline for parts of the lab community.

Reestablished the verification and validation function with in information services.

Solidified managed services to ensure proper procedures, contracts, and proper oversight to procure services as needed to IM and the lab.

Professional Experience

Director of Information Services
January 2013 to January 2016Battelle Energy Alliance, Idaho National Laboratory － Idaho Falls, ID

INL is part of the U.S.
Department of Energy's complex of national laboratories.
The laboratory performs work in of the strategic goal.
of DOE: energy, national security, science and environment with a total budget over $1 billion dollars.
Responsible for management of $30M budget as well as employee and subcontractor performance for delivery of software services, project management, innovation, enterprise business applications, communications, hosting, and desktop support.
Established and executed the Project Center of Excellence initiative, which included the consolidation of projects to ensure proper control mechanisms for Information Management.
Led the adoption of the virtual machines and desktops within IM and established baseline for parts of the lab community.
Reestablished the verification and validation function with in information services.
Solidified managed services to ensure proper procedures, contracts, and proper oversight to procure services as needed to IM and the lab.
Responsible for leading Information Services Planning activities including development and maintenance of the Information Services Strategy Document; advised management on operational initiatives and performance.
Responsibilities also include IM performance activities such as metrics, issues management, benchmarking, human capital management strategy, and records management.

Director of IT/CIO
January 2012 to January 2013Bingham Memorial Hospital － Blackfoot, ID

Bingham Memorial Hospital offers the following areas of primary and secondary care: Intensive Care and Critical Care, Emergency Care, General Surgery, Spine Surgery, Orthopedics, Dermatology, Family Practice, Obstetrics and Nursery, Gynecology, Pain Management, Internal Medicine, and Pediatrics.
Total budget $250 million.
Primary Member of Meaningful Use Committee - driving technology innovation to meet government requirements surrounding electronic guidance within healthcare Member of CHIME - State representative for Idaho Security Officer driving HIPAA compliance.

Innovation Officer
January 2005 to January 2012Santa Clara Valley Transportation Authority － San Jose, CA

responsible for driving change, processes and thinking outside the box Member of THC (The Hospital Cooperative) in South Eastern Idaho to drive HIE (Health Information Exchange) benefits to organizations in the region.
Leading numerous projects (analytics, interfaces (HL7 based), Data Innovation Lab, Novasoft) Work very closely with HIM (Health Information Management) to ensure compliance Established technology working group to drive strategic planning Responsible for all strategic plans surrounding technology within hospital, clinics, and labs.
Responsible for vision surrounding enterprise technology initiatives.
Oversee evaluation, implementation, and maintenance of all technology and information systems Provide analysis, guidance, and education surrounding issues and latest developments in technology.
Communicates plans, policies, and technology developments throughout the organization.
Responsible for EMR packages (McKesson Suite - Paragon, Partner, HPF, Practice Plus) and training, development, education, and deployments (internally, clinics, and labs) Oversee all project objectives related to selection, development, and installation for the organization, clinics, and labs.
Manage recruitment, development, and staff retention polices.
Work very closely with HR to provide best practices for teamwork, security, respect, and professionalism.
Oversee vendors, RFPs, and bids to ensure compliance and best practices are followed.
Oversee annual operating/capital budget exceeding $5 million annually Independent special district responsible for bus and light rail operations, congestion management, specific highway improvement projects, and countywide transportation planning.
Total budget of $700 million.

Technology Manager/Director
ITIL

Managed Real Time Information Project.
This includes initiating, planning, executing & controlling, monitoring, and closing.
This project is currently in the execution phase and the total project value is $6 million dollars.
This project includes bring real time information (GPS) from the current infrastructure to the customers via web, cell phone, and electronic displays to customers within the Santa Clara County Region.
TransLink Project.
Chaired TransLink DRAIC (Design Review and Implementation Committee) for the Bay Area TransLink Project.
Also chaired the DAWG (Data Access Working Group) for the TransLink Project as well as being the sole member of the TransLink Operations Group for my agency.
Presented status and updates on regular basis to the TransLink Management Group (TMG) which consists of Chief Executive Officers and Chief Financial Officers.
Managed numerous project aspects.
Total project value $160 million dollars.
CIMS (Consortium Information Management System).
Responsible for leading the project development effort to build a financial transaction validation system for the San Francisco Bay Area Transportation Community.
Responsible for working with all agencies to investigate requirements and lead developers and members through the system development life cycle (SDLC).
Project has been completed.
Responsible for developing, implementing, and managing the ITIL project which entailed incident management, change management, problem management, change management, configuration management, release management, service level management, IT inventory/asset management, IT financial management, IT capacity management, availability management, continuity management and security management.
Leads and manages the planning, development, maintenance, evaluation, and execution of VTA's technology systems plan so that the department can develop, successfully implement, operate and maintain systems which meet users specifications and provide accurate, timely, and cost-effective information for users to meet VTA objectives and responsibilities in a cost-effective manner Provide management oversight of the Program Management Office in support of all Project Management staff, policies and procedures across the Technology Division Manage over seventy staff members of three represented classes.
Full management oversight including union negotiations, performance reviews, hiring, task oversight, and disciplinary processes.
Chief Information Security Officer for VTA leading implementation of PCI.
Managing Homeland Security projects with Santa Clara County Sheriff Staff Manage desktop support, helpdesk support, database and system administration, network administration (voice/data), radio, audio/video, application support and helpdesk among other areas Collaborate with executive management in the technology planning process and evaluate and report on promising information technology; Prepare comprehensive, long-range plans for addressing information technology needs and assisting in utilizing technology for reducing the cost structure Administer the annual Division budget; approve the forecast of funds needed for staffing equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary Reviews project proposals to determine staff and technology resource requirements, evaluates and selects new technology and ensures projects are adequately staffed to build, install, and maintain software applications Initiated and completed RFI, RFQ, and RFP processes contracting for implementation of SAP, Real Time Information Project, and IT General Store Services as well as over a dozen other projects.
Oversight of staff daily activities and special projects Management of short and long term objectives for Human Resources, Information Technology, Facilities and Office Management, and Contracting and Procurement for Technology Services department./Administrative Division.

Education

Master of Business AdministrationRegis University － Denver, Colorado

BS : Information SystemsUniversity of San Francisco － San Francisco, CAInformation Systems

EC-Council - C|CISO - Chief Information Security Officer Certificate PMI - Project Management Institute Training PMTI - Project Management Training Certificate ISAC - CISM - Certified Information Security Manager - Training ITIL V3 Foundations Certificate Stanford University - Advanced Project Management Certificate Scrum Alliance - Certified Scrum Master (CSM)

Skills

Administrative, asset management, agency, audio, benchmarking, benefits, budget, C, change management, closing, configuration management, contracts, Council, Critical Care, database, delivery, Dermatology, desktops, driving, Emergency Care, executive management, Financial, financial management, funds, government, GPS, Gynecology, hiring, Human Resources, HR, Information Security, information systems, Information Technology, Innovation, Internal Medicine, inventory, ITIL, Managing, materials, Access, Exchange, Office, negotiations, enterprise, network administration, Obstetrics, Office Management, Orthopedics, Pain Management, PCI, Pediatrics, performance reviews, policies, processes, Procurement, Program Management, project development, Project Management, proposals, radio, Real Time, recruitment, RFI, RFP, San, SAP, Scrum, SDLC, staffing, Strategy, strategic, strategic plans, strategic planning, Surgery, system administration, teamwork, desktop support, phone, Transportation, validation, video, vision

Resume Overview

Companies Worked For:

Battelle Energy Alliance, Idaho National Laboratory
Bingham Memorial Hospital
Santa Clara Valley Transportation Authority
ITIL

School Attended

Regis University
University of San Francisco

Job Titles Held:

Director of Information Services
Director of IT/CIO
Innovation Officer
Technology Manager/Director

Degrees

Master of Business Administration
BS : Information Systems
EC-Council - C|CISO - Chief Information Security Officer Certificate PMI - Project Management Institute Training PMTI - Project Management Training Certificate ISAC - CISM - Certified Information Security Manager - Training ITIL V3 Foundations Certificate Stanford University - Advanced Project Management Certificate Scrum Alliance - Certified Scrum Master (CSM)

Director of Information Services Resume Example

Resume Score: 90%

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