Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary of Qualifications

Proven leader, bringing 34 years of management experience in leading Event Planning and Event Operation Teams. Expert in all elements of event planning, including vendor management, contract negotiations, timeline development and budget administration. Specialized Skills in being a hands on leader, exceptional interpersonal communication, efficient multi-tasker and collaborator.

Skills
  • Administrative
  • Review Contracts and Implement
  • Planning and Organization
  • Problem resolution
  • Budgets
  • Project organization
  • Mentor
  • Business Management
  • Event sales
  • Process improvement
  • Relationship development
  • Leadership
  • Strategic Thinker
  • New Business Development
  • Organization
  • Communications
  • Hiring
  • Customer service
  • Vendor and contract negotiations
  • Team management
  • Team building
  • MS Office
Education
Briar Cliff University Sioux City, IA Expected in 1985 Bachelor of Arts : Business Administration - GPA :
Work History
Hyatt - Director of Event Planning
Page, AZ, 01/2016 - 04/2020
  • Arranged equipment, transportation, and other day-of-event needs.
  • Conferred with event staff at event site to coordinate details.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Offered options to client for event location.
  • Coordinated with participating vendors during event planning.
  • Corresponded with clients to answer questions and resolve issues.
  • Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Hyatt - Director of Event Planning and Event Operations
Reston, VA, 01/2010 - 12/2015
  • Responsible for hiring and implementing the Event Department consisting of Event Planning and Event Operations Led Event Planning, Event Operations and Presentation Services (PSAV) teams
  • Coach and mentor staff to ensure seamless turnover from sales to operations in order to consistently provide high level of service
  • Handle complex groups and create a loyal customer base
  • Strengthened company's business by leading implementation of Marriott Initiatives: Service Direct, Meetings Imagined, Work Space on Demand
  • Work directly with Plaza of the Americas' management team, maintain ongoing communication and facilitate solutions to address concerns in order to achieve additional banquet revenue for the hotel
  • Implemented strategies on how to minimize the negative impact to our customers during major renovation of the hotel, ballroom, and Plaza of the Americas' Atrium.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Fostered relationships with local and national suppliers to obtain best price, quality, and delivery of products.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Marriott International - Director of Event Planning
Duncan, SC, 01/2006 - 01/2010
  • Set and implemented departmental strategies and goals for Event Planning
  • Ensured that policy and procedures for the Event Team were followed
  • Executed all hotel events seamlessly throughout the turnover process
  • Personally handled complex groups and created a loyal customer base
  • Authorized financial transactions with vendors for event services.
  • Arranged equipment, transportation, and other day-of-event needs.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Horseshoe Bay Marriott Resort - Director of Event Management
City, STATE, 01/2004 - 01/2006
  • Responsible for hiring and implementing the Event Department consisting of Event Planning, Event Operations and Audio Visual Set
  • Implemented departmental strategies by setting strategic goals for Event Planning, Event Floor, and Event Technology
  • Ensured that policy and procedures for the Event Team were followed
  • Executed all hotel events with a seamless turnover from sales to operations and back
  • Personally handled complex groups and created a loyal customer base

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Resume Overview

School Attended

  • Briar Cliff University

Job Titles Held:

  • Director of Event Planning
  • Director of Event Planning and Event Operations
  • Director of Event Planning
  • Director of Event Management

Degrees

  • Bachelor of Arts

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