Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated professional with over twelve years of experience in the education sector, eight of which were obtained in association management. A tactical leader of people and active manager of the design, development, and release of educational products and services that aid the growth and engagement of a membership base. Skilled in analyzing data, making data-informed decisions, team building, and achieving consensus amongst stakeholders.

  • Curriculum Development
  • Accreditation standards
  • Education administration
  • Program development
  • Curricular implementation
  • Faculty supervision
  • Instructor coaching
  • Leadership
  • Planning and Coordination
Work History
03/2019 to Current
Director of Education and Learning Services Alutiiq Llc New London, CT,
  • Oversee the development and implementation of quality educational programs.
  • Monitor overhead, prepare budgets and direct spending and resources to support fiscal efficiency.
  • Acquire grants and other sources of funding for educational programs and projects and draft proposals and agreements to support proper allocation.
  • Evaluate programs and monitor implementation and compliance with regulations to achieve objectives.
  • Schedule educational activities, lectures and departmental events to drive mission and values of institution.
  • Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
  • Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
  • Plan and implement staff development and training programs to enhance knowledge and skills of organization staff and education team.
05/2018 to 03/2019
Training Manager Bcfs Raymondville, TX,
  • Responsible for the development and sustainment of efficient and effective education and training programs, ensuring that products and programs are educationally sound and adhere to the proven principles of education and training.
  • Evaluate training policies, procedures, curricula, instructional methods and techniques, quality of instruction, adequacy and utilization of training aids and devices, facilities and equipment used in training courses.
  • Plan all of the major phases of the ISD process, including needs analysis, curriculum design and development, selection of instructional media and methods, and formative and summative evaluations.
  • Serve as an advisor to managers and their staff in the planning, development, presentation, and evaluation of complex education and training programs and systems.
  • Provides education/training development expertise and leadership to improve systemic functioning of the APA mission and achievement of goals.
  • Align budget to organizational strategic priorities and direction, as defined by the board of directors. Develop and monitor education and certification-related revenue and expenses.
  • Collaborate with the Marketing Department in the promotion of education products and events by identifying key audiences and messages for the same.
06/2014 to 05/2018
Education Coordinator SmithBucklin Corporation City, STATE,
  • Develop procedures, criteria and standards for use in evaluating training and education programs.
  • Apply the Analysis, Design, Develop, Implement, and Evaluate (ADDIE) model and Instructional Systems Design (ISD) process throughout the cradle-to-grave lifecycle of instructional products and programs.
  • Serves as an analyst, course or program designer for major projects including the design, development, pilot delivery, or evaluation of courses or instructional packages.
  • Build and maintain end-to-end certification/credentialing programs as needed to support members.
  • Facilitate the work of the education and certification committees charged with advancing education priorities, including content development and delivery, revenue generation and growth, and program branding.
  • Lead content development process and work cooperatively with events and marketing teams to deliver two conference programs annually.
08/2010 to 06/2014
Career and Technology Lead Instructor Charles County Public Schools City, STATE,
  • Analyze, evaluate, and approve various types of training-related product documents.
  • Review and develop training products that comply with all Federal and State statutes, regulations, policies and standards.
  • Develop, evaluate, and administer education and training programs for staff and faculty.
  • Develop and deliver curricula using online, face-to-face, and blended learning environments, and will create products for course management systems.
  • Contributes as a facilitator, instructor, designer, and coach to the agency's Supervisor Development Program and leader development continuum.
Expected in
Master of Science: Curriculum And Instruction
McDaniel College - Westminster, MD
Expected in
Bachelor of Science: Business Education
University Of Maryland - Eastern Shore - Princess Anne, MD

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School Attended

  • McDaniel College
  • University Of Maryland - Eastern Shore

Job Titles Held:

  • Director of Education and Learning Services
  • Training Manager
  • Education Coordinator
  • Career and Technology Lead Instructor


  • Master of Science
  • Bachelor of Science

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