Director of Education Resume Example
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DIRECTOR OF EDUCATION
Professional Summary
Seasoned Healthcare Professional with more than 20 years of experience in both dental and medical administration, Coding, Billing, Electronic Healthcare Records, and Management. Excellent communication and organizational skills. History of achieving exceptional results in auditing and managing Healthcare Records. Team oriented leader who is able to motivate staff in order to achieve the best results.
Work History
Director of Education, 07/2006 to 12/2019Slide Ranch - Muir Beach , CA
- Developed engaging and effective curricula for students of all ages and backgrounds
- Reviewed and refreshed Medical and Dental coding curriculum with faculty members to continuously improve quality of instruction.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders.
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements which resulted in savings and improved profit margins.
Healthcare Consultant, 03/2010 to 12/2018Booz Allen Hamilton Inc. - Nellis Air Force Base , NV
- Assisted Federally Qualified Health Care Centers and Private Practice organizations in strategic business development.
- Conducted research and investigations into provider documentation, code selection and compliance.
- Produced detailed and relevant reports for use in making business decisions.
- Created and implemented organizational policies and procedures.
- Assisted with regulatory issues such as compliance.
- Developed and maintained electronic record management systems to analyze and process data.
- Consulted with healthcare professionals on business decisions.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
Coding and Billing Supervisor, 07/2001 to 03/2010CPC Unlimited - City , STATE
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Performed account reconciliations and resolved variances.
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Medical Coding and Billing Instructor, 06/2004 to 07/2006Kaplan Higher Education Corporation - City , STATE
- Drove operational improvements which resulted in savings and improved profit margins.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Restructured day-to-day schedules based on modern knowledge of student performance.
- Selected textbooks for Medical Coding and Billing classrooms in post secondary education.
- Created and developed lesson plans according to students' academic needs, including both group and individual work.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Education
Master of Science, Healthcare Informatics Systems
Northwestern University - City, State
Bachelor of Science, Healthcare Administration - Management, 05/2013
University of Phoenix - City
- Graduated with 3.87 GPA
High School Diploma, 06/1992
Woodbridge High School - City, State
Skills
- Regulatory Compliance
- Team Management
- Records review
- Medical billing code accuracy
- Business Operations
- Problem Resolution
- MS Office
- Payroll Processing
- Audit coordination
- Records coordination
- Electronic Medical Records
- Electronic records management
- Medical insurance
- Medical terminology understanding
- Medical terms and procedure knowledge
- Medical claims submission
- Records reviewing
- Medical chart documentation
- NDCMedisoft
- Process Improvement
- Customer Service
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Resume Overview
School Attended
- Northwestern University
- University of Phoenix
- Woodbridge High School
Job Titles Held:
- Director of Education
- Healthcare Consultant
- Coding and Billing Supervisor
- Medical Coding and Billing Instructor
Degrees
- Master of Science , Healthcare Informatics Systems
Bachelor of Science , Healthcare Administration - Management 05/2013
High School Diploma , 06/1992
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