Director Of Diagnostic Imaging Facility Privacy resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Hardworking Diagnostic Imaging Manager with 31 years of healthcare experience. Collaborative, forward-thinking and diligent in following through with internal and external orders. Solid experience with special procedures and leadership roles focused on enhancing patient satisfaction, team member morale and quality of care.
Additionally I feel my experience as both Hospital Safety Officer and Privacy Officer has allowed me to grow exponentially in the general oversite of hospital administration and in interacting with the entire medical staff.
Accomplishments
introduced new product lines to increase revenue and physician/patient satisfaction.
Documented and resolved staffing which led to higher staff retention and satisfaction.
Assumed role of Hospital Safety officer and reengaged the Environment of Care team
Assumed role of Hospital Privacy Officer and manage all HIPAA issues utilizing Compliance 360 software package
Skills
Service Rates Establishment
Operating Plans Development
Employee Work Scheduling
Policy and Program Development
Employee Performance Evaluations
Verbal and Written Communication
Employee Supervision
Budget Planning
Employee Recruitment and Hiring
Critical Thinking
Diagnostic Services Monitoring
Work History
11/2020 to CurrentDirector of Diagnostic Imaging / Facility Privacy Lifepoint Hospitals | Raleigh, NC,
Administered budgets, streamlined processes and maintained cost controls.
Managed day-to-day operations, logistics and schedules.
Transcribed patient diagnostic information into radiology and hospital information systems.
Helped radiologist perform complex Interventional and standard examinations.
Trained, managed and motivated team of 48 radiology personnel performing over 60,000 imaging studies each year.
Managed application processes for facility certifications with ACR education programs.
Communicated with patients, ensuring that medical information was kept private.
Kept informed regarding pending industry changes, trends or best practices.
Maintained composure in stressful situations, confrontations, interviews and records searches.
Applied knowledge of HIPAA laws to complete more than 50 accurate and thorough compliance investigations.
Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
Directed activities of workers searching records and provided technical guidance as necessary.
Performed scheduled and unannounced investigations of workplaces to check privacy conformance.
Warned violators of infractions or penalties.
06/2020 to 12/2020Director Imaging ServicesCatholic Health Initiative | Centerville, IA,
Administered budgets, streamlined processes and maintained cost controls.
Managed day-to-day operations, logistics and schedules.
Reviewed existing contracts for improvement
Introduced new product lines of ECHO cardiography and Nuclear Medicine stress testing to increase yearly revenue by 2 million
Trained, managed and motivated team of radiology personnel performing over45000 imaging studies each year.
Managed application processes for facility certifications with ACR education programs.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Direct day-to-day administrative and operational functions for 110bed facility, providing guidance and leadership to over 24 employees across more than 8 departments.
Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Communicated with patients, ensuring that medical information was kept private.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Successfully negotiated client contract renewals to create increased revenue.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
09/2016 to 04/2020Imaging Director/Hospital Safety OfficerSt Joseph Hospital | City, STATE,
Oversee all aspects of a multi-modality and multi-location department to include primary hospital and 3 Outpatient Imaging facilities
Managed day-to-day operations, logistics and schedules.
Administered budgets, streamlined processes and maintained cost controls.
Strategic planning for future growth
Maintaining all Federal/State/Local regulatory standards as well as ensuring The Joint Commission's compliance
Instrumental in reestablishing Environment of Care
Verified monthly practice of fire drills for every work shift.
Recognized, documented and advised on removal of hazards.
Provided instructions to staffers during fire drills and emergency evacuations.
Responded to any emergencies as instructed and with utmost efficiency.
Developed safety policies and procedures to be used at medical facilities.
Conducted safety audits and investigated plant quality issues.
Inspected facilities for adherence to fire, hazard and safety guidelines.
Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
Reduced safety incidents by 15% by training and teaching risk management techniques, hazard identification, quality checks and documentation.
Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
02/1997 to 08/2016Director of Diagnostic ImagingKosciusko Community Hospital, CHS | City, STATE,
Oversee all aspects of a multi-modality department of 45,000 procedures
Creating budgets for each sub-department
Negotiating and maintaining all contracts for service through vendors and radiologist group
Evaluate all new equipment purchases
Recommend growth potentials through strategic planning
Ensure all Joint Commission, State Board of Health, and State/Federal regulatory standards are met and exceeded
Administered budgets, streamlined processes and maintained cost controls.
Managed day-to-day operations, logistics and schedules.
Trained, managed and motivated team of 45 radiology personnel performing over 65,000 imaging studies each year.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Expected in 12/2021Baccalaureate Degree | Imaging SciencesBoise State University, Boise, IDGPA:
Expected in Associates of Science degree | Nuclear MedicineHillsborough Community College, Tampa, FLGPA:
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